DoubleTree by Hilton Hotel Melbourne - Flinders Street

DoubleTree by Hilton Hotel Melbourne - Flinders Street

4,0
Non male
3 recensioni
Classificato #61 in Melbourne hotel
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Valuta
270 Flinders Street, Melbourne, Victoria 3000, Australia
1 (888) 271-2681Modifica informazioni

Attrazioni

Bar
Ristorante
Palestra
Spa
Wi-Fi gratuito
Accesso a Internet
Servizio lavanderia
Sale per riunioni
Culla disponibile
Aria condizionata

Recensioni dei membri(3)

Shanghai

The rude greeting I got from the receptionist upon walking into the Citigate left me with a sour taste in my mouth, but he seemed to recover his manners later on so I'll try to let that go. The hotel is conveniently located across the street from Flinders St. station and in the center of all the hubbub that characterizes downtown Melbourne. The rooms/bathrooms are small, but decent and clean and there was surprisingly little noise for how busy the street down below was. I liked that the fitness area overlooked Flinders Station, providing a nice view—and opportunity for people watching—while you workout. There’s also a continental breakfast buffet served in the lobby café, which I didn’t try but looked pretty decent.

Consigliato per:Viaggi d'Affari
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Canberra

This hotel did not come close to meeting Accor's guarantee regarding the provision of assistance to ensure the guest is happy.
The staff at citigate melbourne happily lied to us and refused to assist us.
There is currently some construction work going on in the building right beside the hotel. At 0710 on Fri morning and at 0825 on Sat morning a jackhammer started on the other side of the wall. The first day my fiancé complained and reception told him they had no idea what was going on but that the hotel was trying to talk to the council. My fiancé asked if we could move rooms but they said they were all full.
The second day, when the noise started again, I rang and complained to reception and was told the same story. I then asked the receptionist to call me back when they called the council, to which he agreed. However, as I was sick and in tears from the noise, my fiancé went down to reception to talk to the duty manager.
The duty manager then showed my fiancé the schedule of works and the hotel had known for months and they neglected to advise us at check-in.
We asked for a refund on our room but the duty manager refused on the basis that he was not authorised to give us a refund and then he also refused to call the general manager to assist us.
3 days later we still have not received a call back from the hotel.

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The Citigate Melbourne might not technically have the most central location, but it certainly has the most Melbourne location, sitting right between Swanston Street and the famous Degreaves Street – also known as Australia’s coffee mecca and the best example of the city’s well-known cafe alleys.

The hotel’s restaurant serves an indulgent buffet breakfast and the front doors open right into the bar, which is a nice touch for the weary traveller. I stayed in the standard room, which was rather bare and there was no couch in front of the TV, which wasn’t facing the bed, but the bathroom was decent. The gym was decent, small but well-equipped and with a nice view of the famous Flinders Street train station. The four-star hotel is not the best in the CBD but for the budget-conscious traveller, it’s a great pick.

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Galleria fotografica

Attrazioni

Accesso ad Internet
  • Wi-Fi gratuito
  • Accesso via cavo a Internet (con supplemento)
Cibo e bevande
  • Bar/Lounge
  • Ristorante
  • Colazione disponibile (con supplemento)
Fitness e svago
  • Assistenza per tour e biglietti
  • Servizi concierge
  • Palestra
  • Uso gratuito della palestra nelle vicinanze
  • Massaggi in camera disponibili
Parcheggio
  • Parcheggio (con supplemento)
Accessibilità
  • Camere accessibili ai disabili
  • Bagno accessibile ai disabili
  • Doccia a filo pavimento
Viaggiare con bambini
  • Culle/letti per bambini gratuiti
Animali
  • Animali non ammessi
Servizi e comodità
  • Deposito bagagli
  • Reception aperta 24 ore su 24
  • Servizio di lavanderia/lavaggio a secco
  • Lavanderia self-service
  • Struttura riservata ai non fumatori
  • Ascensore
  • Quotidiani gratuiti nella hall
  • Sale per riunioni 2
  • Sale per conferenze
  • Facchino
  • Camino nella hall
Bagno
  • Bagno in camera
  • Articoli da bagno gratuiti
  • Asciugacapelli
  • Solo doccia
  • Articoli da bagno firmati
Letto
  • Disponibilità di biancheria da letto ipoallergenic
  • Letti aggiuntivi (con supplemento)
Servizio in camera
  • Minibar
  • Servizio in camera (24 ore su 24)
  • Accessori per caffè/tè
  • Frigorifero
Mass media e tecnologia
  • Telefono
  • TV a schermo piatto
  • TV satellitare
  • Film pay-per-view
Pulizie
  • Pulizie giornaliere
Altri servizi in camera
  • Aria condizionata
  • Climatizzatore in camera (aria condizionata)
  • Tende oscuranti/tendaggio
  • Salotto separato
  • Ferro/Asse da stiro
  • Scrivania
  • Cassaforte in camera
Informazioni sulla proprietà
  • Numero totale delle camere - 180
  • Numero di piani - 13
  • Check-out veloce
  • Check-in veloce
DoubleTree by Hilton Hotel Melbourne - Flinders Street

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