QT Melbourne
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Animali | Animali domestici non ammessi |
Servizi
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QT Melbourne
Situato nel cuore di Melbourne, a soli 200 metri dal Regent Theatre e ad appena 5 minuti a piedi dalla zona commerciale di Collins Street, il QT Melbourne vanta una terrazza, viste sulla città, un ristorante, una caffetteria e un bar.
UK
Data del commento: 18 giu 2026
Periodo del soggiorno: mag 2026
Good location easy to get anywhere
Complaints
Risposta dell'hotel
Data del commento: 23 giu 2026
Oh, this little ‘ol corner of the world? Yeah, epic. You’re basically a local by now… but there’s always something new around here, so make sure you let us fill you in on even more secret spots when you swing back in.
Melyssa
Front Office Manager
Data del commento: 10 ago 2026
Impersonal, noisy and not worth the money
While the design of this hotel is lovely, and the location is excellent, overall we were disappointed with our experience staying here. Service is impersonal, limited and actively discouraged.
Before we arrived we clearly requested a quiet room, because we were visiting Melbourne for work and needed to sleep. Imagine our surprise when we were placed directly opposite the hotel's bar which operates as a nightclub blasting doof doof music directly towards the rooms adjacent until 1am. The noise was so extreme we could hear it through ear plugs. When I emailed to advise management of this issue, there was absolutely no accountability taken, no apology, nothing. They literally could not have cared less.
This speaks volumes about this hotel. It's all very lovely to look at but beyond that it's pretty shallow.
Other things to consider: there's zero ventilation in the bathroom area, so after a 5 minute shower every surface and everything on it is covered in steam that takes at least half an hour to clear. Like many hotels the lighting situation is terrible (for people who want some decent lighting to put on make up for example.)
Will not be returning and do not recommend. Which is unfortunate.
Risposta dell'hotel
Data del commento: 16 ago 2026
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your stay did not meet expectations, particularly as you were visiting Melbourne for work and had specifically requested a quiet room.
We understand how frustrating it must have been to be allocated a room affected by noise from the bar, especially when restful sleep was an important requirement of your stay. We are also disappointed to learn that your concerns were not addressed in the manner you expected following your communication with management. A lack of acknowledgment or empathy is not the experience we aim to provide our guests.
We appreciate your comments regarding the bathroom ventilation and room lighting. Feedback such as yours is valuable as it helps us identify areas where improvements are needed to better meet our guests' needs and expectations.
While we are pleased you enjoyed the hotel's design and location, we regret that these positives were overshadowed by the issues you encountered. Please accept our sincere apologies for the inconvenience and disappointment caused.
Thank you again for bringing these matters to our attention. We wish you all the best in your future travels.
Best regards,
Leo
Duty Manager
Data del commento: 26 lug 2026
Outstanding experience
Risposta dell'hotel
Data del commento: 28 lug 2026
Well thanks, you! Wish you could see the ear-to-ear smile over here. But a lil love note back will have to do: Dear Katie, we live for lighting up your stay, so come back soon and we’ll make sparks fly all over again.
Best regards,
Leo
Duty Manager
Data del commento: 20 lug 2026
Periodo del soggiorno: lug 2026
Data del commento: 4 lug 2026
Periodo del soggiorno: lug 2026
Posizione eccellente
133 Russell St, Melbourne, 3000, Australia|0,46 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
11:00
Informazioni utili
Animali domestici non ammessi
Pagando un importo aggiuntivo sono disponibili letti extra, a seconda delle dimensioni della camera.