Crowne Plaza Antwerp by IHG
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Colazione | Colazione disponibile |
Animali | Animali domestici ammessi con un costo aggiuntivo |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Navetta per l'aeroporto
Piscina
Centro fitness
Scopri di più su Crowne Plaza Antwerp by IHG
Crowne Plaza Antwerp by IHG
A soli 10 minuti da Expo di Anversa e da Nachtegalenpark, Crowne Plaza Antwerp by IHG gode davvero di una posizione ottimale per muoversi dentro Anversa. Questo hotel con spa dista 0,1 km da Ring Road e 0,9 km da Castello Den Brandt. Visita la spa completa e lasciati coccolare! Se cerchi opportunità di svago, apprezzerai un centro fitness, una piscina coperta e un bagno turco. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, negozi di articoli da regalo/edicole e una sala da ballo. Consulta il menù di Anna Antwerp Bistro & Bar, piacevole ristorante che include un bar/lounge. Se non hai voglia di uscire, approfitta del servizio in camera 24 ore su 24. La colazione a buffet è servita nei giorni feriali dalle ore 06:30 alle ore 10:00 e nel fine settimana dalle ore 07:00 alle ore 10:30, dietro pagamento di un supplemento. Potrai usufruire di un business center, check-out veloce e un pratico servizio di lavanderia e lavaggio a secco. Un hotel è ideale per l'organizzazione di eventi, grazie a un centro congressi e sale riunioni. Il un parcheggio (a pagamento) è disponibile in loco. Rilassati in una delle 262 camere con aria condizionata della struttura, complete di minibar e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. I bagni dispongono di vasca o doccia e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.
Recensioni di 
Coppia
Data del commento: 7 lug 2026
Periodo del soggiorno: giu 2026
Great hotel, will be back ! (as long as the fridge/cooler works)
We stayed the Crowne Plaza in Antwerp, because we had a couple of things in the area we really wanted to see, and as this was the start of our 32 day trip, we wanted it set it off in style.
We eventually found it, and after parking out the front, and going into the reception, we found that there was a "charge" for using their car park, we did know this before hand, but we feigned stupidity and eventually we got our stay free and we had a disabled bay, near to the entrance, so that was really helpful.
The room we got was brilliant, so much room to get about, lovely comfy bed, useless Euro pillows, why is it that all pillows in all hotels in Europe are useless and just go flat once you lay on them, we always ask for more now, just to get some sort of comfiness, LOL.
The bathroom too was big, enough room to get around, with plenty of toiletries to use, meaning we did not have to use ours, the start of our trip coincided with the UK and EU having the hottest temperatures on record, with many countries beating their previous high temperatures, and trying to get the rooms chilled was an experience, but we managed it here, and the room was perfect.
There was tea/coffee making facilities, which we generously took advantage of, and water too, which we did not, as we had a case full in the back of the car.
It is now a thing that you do not get room service each day, to refresh your towels, or make the bed, etc, unless you specifically ask for it, so that means less staff hours to do this, but the price of the room does not come down to account for it, maybe they should offer each room with two prices, one for "maid" service and one for do it yourself, LOL.
We wandered down to breakfast, which was very nice, the full complement of items from full English (with non UK Bacon and Sausages) Cereals, fruits and yoghurts, breads, rolls, cakes, and the full continental selection, lots of different fruit juices and tea and coffee machines, very nice it was too. Plenty of helpful staff, a very good fill we had. The atmosphere of the restaurant and in fact the whole hotel is chilled out and laid back, which puts the customer at ease, perfect.
A second night was had here, and a good night's sleep was had again, we found the entire hotel to be clean and tidy at all times, but you never see anyone doing it, which is the way it should be, the only issues we had was the fridge/cooler in the room did not work, the light came on but nothing else was working, which for me is a pain, as I have medication that required to be kept chilled, bags of ice put in the fridge/cooler helped a little, but no one bothered to come and check it, even the guy on reception that came to look, made a note for the maintenance team to check it out, but on checking the second day, they still had not done anything and the note was still on reception.
This why they got four stars instead of five, having broken equipment in the room is one thing, but not bothering to get it fixed for a customer that required it for medical reasons, is another, why things need to be an issue, I can never understand. The door to our bedroom was of a decent thickness, which meant that we heard very little if anything from corridor, we did hear a little noise from the main road situated at the front of the hotel, and especially when the sirens of emergency vehicles went past.
Getting a taxi from the hotel is easy, they come right to the door and bring you right back again if needed, we like to use BOLT when in Europe, we have found them to be cheap, easy to use, friendly (most of the time) and the cars are usually very good clean and reasonably new - We used Uber on the way back, not anymore we won't, LOL.
We eventually found it, and after parking out the front, and going into the reception, we found that there was a "charge" for using their car park, we did know this before hand, but we feigned stupidity and eventually we got our stay free and we had a disabled bay, near to the entrance, so that was really helpful.
The room we got was brilliant, so much room to get about, lovely comfy bed, useless Euro pillows, why is it that all pillows in all hotels in Europe are useless and just go flat once you lay on them, we always ask for more now, just to get some sort of comfiness, LOL.
The bathroom too was big, enough room to get around, with plenty of toiletries to use, meaning we did not have to use ours, the start of our trip coincided with the UK and EU having the hottest temperatures on record, with many countries beating their previous high temperatures, and trying to get the rooms chilled was an experience, but we managed it here, and the room was perfect.
There was tea/coffee making facilities, which we generously took advantage of, and water too, which we did not, as we had a case full in the back of the car.
It is now a thing that you do not get room service each day, to refresh your towels, or make the bed, etc, unless you specifically ask for it, so that means less staff hours to do this, but the price of the room does not come down to account for it, maybe they should offer each room with two prices, one for "maid" service and one for do it yourself, LOL.
We wandered down to breakfast, which was very nice, the full complement of items from full English (with non UK Bacon and Sausages) Cereals, fruits and yoghurts, breads, rolls, cakes, and the full continental selection, lots of different fruit juices and tea and coffee machines, very nice it was too. Plenty of helpful staff, a very good fill we had. The atmosphere of the restaurant and in fact the whole hotel is chilled out and laid back, which puts the customer at ease, perfect.
A second night was had here, and a good night's sleep was had again, we found the entire hotel to be clean and tidy at all times, but you never see anyone doing it, which is the way it should be, the only issues we had was the fridge/cooler in the room did not work, the light came on but nothing else was working, which for me is a pain, as I have medication that required to be kept chilled, bags of ice put in the fridge/cooler helped a little, but no one bothered to come and check it, even the guy on reception that came to look, made a note for the maintenance team to check it out, but on checking the second day, they still had not done anything and the note was still on reception.
This why they got four stars instead of five, having broken equipment in the room is one thing, but not bothering to get it fixed for a customer that required it for medical reasons, is another, why things need to be an issue, I can never understand. The door to our bedroom was of a decent thickness, which meant that we heard very little if anything from corridor, we did hear a little noise from the main road situated at the front of the hotel, and especially when the sirens of emergency vehicles went past.
Getting a taxi from the hotel is easy, they come right to the door and bring you right back again if needed, we like to use BOLT when in Europe, we have found them to be cheap, easy to use, friendly (most of the time) and the cars are usually very good clean and reasonably new - We used Uber on the way back, not anymore we won't, LOL.
Risposta dell'hotel
Data del commento: 8 lug 2026
Dear Guest,
Thank you for sharing this positive rating.
We’re delighted you appreciated your spacious room, comfortable bed, and well-equipped bathroom. It’s wonderful to hear our breakfast selection and attentive staff helped start your trip positively. Your recognition of our cleanliness and relaxed atmosphere means a lot to our team.
However, we sincerely regret that some aspects fell short of your expectations. We apologize for the inconvenience with the fridge and the delay in resolving it, which we’ve addressed with our maintenance team. Your feedback about bedding comfort and our housekeeping policy has been noted for internal review.
Nonetheless, we’re thrilled you valued our convenient location and seamless taxi access. The calm environment you described reflects our commitment to guest comfort, and we’re glad it enhanced your experience.
We look forward to welcoming you back.
Kind regards,
Crowne Plaza Antwerp Team
Thank you for sharing this positive rating.
We’re delighted you appreciated your spacious room, comfortable bed, and well-equipped bathroom. It’s wonderful to hear our breakfast selection and attentive staff helped start your trip positively. Your recognition of our cleanliness and relaxed atmosphere means a lot to our team.
However, we sincerely regret that some aspects fell short of your expectations. We apologize for the inconvenience with the fridge and the delay in resolving it, which we’ve addressed with our maintenance team. Your feedback about bedding comfort and our housekeeping policy has been noted for internal review.
Nonetheless, we’re thrilled you valued our convenient location and seamless taxi access. The calm environment you described reflects our commitment to guest comfort, and we’re glad it enhanced your experience.
We look forward to welcoming you back.
Kind regards,
Crowne Plaza Antwerp Team
Coppia
Data del commento: 12 apr 2026
Periodo del soggiorno: apr 2026
Undersized for 4 stars!
Day before, telephone contact: staff does not work problem solving. Wrong booking but confirmation
For check-in on correct arrival day????
Arrival: lady at reception understood little Dutch and room we got was certainly not 4 stars, in my opinion wrong stars are awarded.
Beds uncomfortable and duvets too small myself I am 1m73!!! Dust nets/cobwebs in corners of rooms, paint stains on walls.... Coffee/tea facilities and empty bottle of water!! Guess we had to fill the water bottle with tap water ourselves!
Breakfast people talk about "salmon" , nothing seen.
Everything present at breakfast but
for 3 stars not 4!
Been a tour guide myself and this 4 star rating is substandard: to service, rooms, value for money... in every way.
Restaurant 23 euros for " saucis with stoemp", 30 euros for fish pan, fries extra 5 euros. Three shrimp croquettes 19 euros, fries 5 euros.
Price 1 night 160 euros for 2 pax.
I recommend other hotels in this price category!
For check-in on correct arrival day????
Arrival: lady at reception understood little Dutch and room we got was certainly not 4 stars, in my opinion wrong stars are awarded.
Beds uncomfortable and duvets too small myself I am 1m73!!! Dust nets/cobwebs in corners of rooms, paint stains on walls.... Coffee/tea facilities and empty bottle of water!! Guess we had to fill the water bottle with tap water ourselves!
Breakfast people talk about "salmon" , nothing seen.
Everything present at breakfast but
for 3 stars not 4!
Been a tour guide myself and this 4 star rating is substandard: to service, rooms, value for money... in every way.
Restaurant 23 euros for " saucis with stoemp", 30 euros for fish pan, fries extra 5 euros. Three shrimp croquettes 19 euros, fries 5 euros.
Price 1 night 160 euros for 2 pax.
I recommend other hotels in this price category!
Risposta dell'hotel
Data del commento: 19 apr 2026
Dear,
Thank you very much for taking the time to share your experience with us in such detail.
We understand that your stay did not offer the comfort and service you had in mind. Your comments provide us with valuable insights. We are internally evaluating reservation follow-up, communication at the reception, and the coordination of room types to make this process smoother and clearer. Additionally, we continue to refine our checks regarding room maintenance and finishing, with extra attention to detail and cleanliness.
Regarding facilities and offerings, we strive for transparency and quality. Our team is always ready to assist guests on-site with questions about amenities such as water points or the breakfast menu, and ensures that everything is clear and accessible. Your feedback helps us to further improve this communication. We place empty bottles in every room, which may be filled at the water fountain located on each floor. This allows guests to choose between still and sparkling water.
With our location, facilities, and service, we strive for a stay that is balanced in every respect. We hope that you will give us the opportunity again in the future to offer you an experience at Crowne Plaza Antwerp that meets your expectations even better.
Until next time.
Kind regards,
Crowne Plaza Antwerp Team
Thank you very much for taking the time to share your experience with us in such detail.
We understand that your stay did not offer the comfort and service you had in mind. Your comments provide us with valuable insights. We are internally evaluating reservation follow-up, communication at the reception, and the coordination of room types to make this process smoother and clearer. Additionally, we continue to refine our checks regarding room maintenance and finishing, with extra attention to detail and cleanliness.
Regarding facilities and offerings, we strive for transparency and quality. Our team is always ready to assist guests on-site with questions about amenities such as water points or the breakfast menu, and ensures that everything is clear and accessible. Your feedback helps us to further improve this communication. We place empty bottles in every room, which may be filled at the water fountain located on each floor. This allows guests to choose between still and sparkling water.
With our location, facilities, and service, we strive for a stay that is balanced in every respect. We hope that you will give us the opportunity again in the future to offer you an experience at Crowne Plaza Antwerp that meets your expectations even better.
Until next time.
Kind regards,
Crowne Plaza Antwerp Team
Viaggiatore in famiglia
Data del commento: 30 lug 2026
Good
Lovely hotel. Reception area nice. Room was lovely.
Pool and gym etc all nice. Breakfast was good. Well priced hotel. Chargeable parking but loads of on street parking for free.
Fridge and aircon both struggled in the heat but they were okay.
Bathroom lovely.
Maid service is non existent. We got fresh towels and the bin was emptied and that was it! This was not explained anywhere and in a 2 night stay I was a little taken aback to not have the bed made. You also have to queue for towels for the pool or gym - there are none available to take. There was often a large queue for this which just didn’t make sense.
Still a good hotel for the money though.
Pool and gym etc all nice. Breakfast was good. Well priced hotel. Chargeable parking but loads of on street parking for free.
Fridge and aircon both struggled in the heat but they were okay.
Bathroom lovely.
Maid service is non existent. We got fresh towels and the bin was emptied and that was it! This was not explained anywhere and in a 2 night stay I was a little taken aback to not have the bed made. You also have to queue for towels for the pool or gym - there are none available to take. There was often a large queue for this which just didn’t make sense.
Still a good hotel for the money though.
Risposta dell'hotel
Data del commento: 31 lug 2026
Dear Guest,
We value your feedback and the points you’ve highlighted.
We're delighted you appreciated our facilities including the renovated rooms, pool area, and breakfast offerings. Our team takes pride in maintaining welcoming spaces and we're glad these aspects contributed positively to your stay.
However, we regret the housekeeping service and towel distribution didn't meet your expectations. While daily cleaning is standard, we're reviewing how we communicate our services to ensure clarity. Regarding pool amenities, our staff is always available to assist guests directly at the wellness center.
We're particularly pleased you found good value in your stay and made use of our convenient parking options. Our location near public transport and Antwerp's highlights remains one of our strongest assets for guests exploring the city.
We are very much looking forward to welcoming you again.
Best regards,
Crowne Plaza Antwerp Team
We value your feedback and the points you’ve highlighted.
We're delighted you appreciated our facilities including the renovated rooms, pool area, and breakfast offerings. Our team takes pride in maintaining welcoming spaces and we're glad these aspects contributed positively to your stay.
However, we regret the housekeeping service and towel distribution didn't meet your expectations. While daily cleaning is standard, we're reviewing how we communicate our services to ensure clarity. Regarding pool amenities, our staff is always available to assist guests directly at the wellness center.
We're particularly pleased you found good value in your stay and made use of our convenient parking options. Our location near public transport and Antwerp's highlights remains one of our strongest assets for guests exploring the city.
We are very much looking forward to welcoming you again.
Best regards,
Crowne Plaza Antwerp Team
Viaggiatore in famiglia
Data del commento: 5 lug 2026
Periodo del soggiorno: lug 2026
Top
Superb hotel, the young man at the front desk very kind, nice pool, sauna and steam room and excellent breakfast nothing to complain about
Risposta dell'hotel
Data del commento: 8 lug 2026
Cher Bastien,
Merci pour cet aimable commentaire !
C'est un plaisir de lire que vous avez apprécié chaque aspect de votre expérience chez nous.
Nos équipes s'engagent à créer des moments mémorables, des attentions personnalisées à l'accueil jusqu'aux détails culinaires. L'espace aquatique récemment rénové et notre engagement pour un service irréprochable semblent avoir marqué positivement votre passage.
Au plaisir de vous accueillir de nouveau,
Crowne Plaza Antwerp Team
Merci pour cet aimable commentaire !
C'est un plaisir de lire que vous avez apprécié chaque aspect de votre expérience chez nous.
Nos équipes s'engagent à créer des moments mémorables, des attentions personnalisées à l'accueil jusqu'aux détails culinaires. L'espace aquatique récemment rénové et notre engagement pour un service irréprochable semblent avoir marqué positivement votre passage.
Au plaisir de vous accueillir de nouveau,
Crowne Plaza Antwerp Team
Viaggiatore di affari
FR
Data del commento: 3 lug 2026
Periodo del soggiorno: lug 2026
Convenient.
The hotel is located at a traffic junction, which makes it convenient but also, unfortunately, noisy even with its double glazing.
The air conditioning works well and is quiet.
The staff is welcoming and available.
The restaurant features classic international dishes of good quality.
The pool and sports facilities are of good quality and available.
Meeting rooms are well equipped and efficient.
The rooms are clean with Wi-Fi and TV that work well.
Clean bathroom.
Overall, it is a bit "dated" but well maintained and in good condition.
The hotel parking is outside but convenient.
The breakfast (buffet) is plentiful (variety) and of good quality.
Avoid the entire service start from 0630-0730 as there are many people (the hotel is well located for accessing the industrial areas in the south and west of Antwerp)
The air conditioning works well and is quiet.
The staff is welcoming and available.
The restaurant features classic international dishes of good quality.
The pool and sports facilities are of good quality and available.
Meeting rooms are well equipped and efficient.
The rooms are clean with Wi-Fi and TV that work well.
Clean bathroom.
Overall, it is a bit "dated" but well maintained and in good condition.
The hotel parking is outside but convenient.
The breakfast (buffet) is plentiful (variety) and of good quality.
Avoid the entire service start from 0630-0730 as there are many people (the hotel is well located for accessing the industrial areas in the south and west of Antwerp)
Risposta dell'hotel
Data del commento: 6 lug 2026
Cher hôte,
Merci pour cette évaluation.
Nous sommes ravis que l’accueil de notre équipe, le confort de votre chambre et le bon fonctionnement des équipements aient contribué à votre séjour. Votre appréciation pour notre restaurant et nos espaces de détente nous encourage à maintenir ces standards de qualité.
Cependant, nous regrettons que certains aspects liés à l’environnement sonore et au moment du petit-déjeuner n’aient pas répondu à vos attentes. Nos chambres côté arrière, plus calmes, sont disponibles sur demande pour vos prochaines visites. Nous prenons également note de votre retour sur l’affluence matinale et étudions des solutions pour fluidifier l’expérience.
Nous vous remercions également pour vos compliments sur notre parking pratique et notre buffet varié. La modernisation régulière de nos installations reste une priorité, comme en témoignent nos récentes rénovations.
Nous souhaiterions vous revoir afin de changer votre perception de notre hôtel.
Bien à vous,
Crowne Plaza Antwerp Team
Merci pour cette évaluation.
Nous sommes ravis que l’accueil de notre équipe, le confort de votre chambre et le bon fonctionnement des équipements aient contribué à votre séjour. Votre appréciation pour notre restaurant et nos espaces de détente nous encourage à maintenir ces standards de qualité.
Cependant, nous regrettons que certains aspects liés à l’environnement sonore et au moment du petit-déjeuner n’aient pas répondu à vos attentes. Nos chambres côté arrière, plus calmes, sont disponibles sur demande pour vos prochaines visites. Nous prenons également note de votre retour sur l’affluence matinale et étudions des solutions pour fluidifier l’expérience.
Nous vous remercions également pour vos compliments sur notre parking pratique et notre buffet varié. La modernisation régulière de nos installations reste une priorité, comme en témoignent nos récentes rénovations.
Nous souhaiterions vous revoir afin de changer votre perception de notre hôtel.
Bien à vous,
Crowne Plaza Antwerp Team
Posizione
Gerard le Grellelaan 10, Anversa, 2020, Belgio|3,22 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
12:00
Informazioni utili
I bambini sono i benvenuti in questo hotel
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
Per ricevere informazioni sull'aggiunta di una culla, contatta l'hotel.
Animali domestici ammessi con un costo aggiuntivo
Colazione disponibile
Prezzo colazione
€ 25 a persona
Orari colazione
Dalle 06:30 alle 10:00, da lunedì a venerdì, Dalle 07:00 alle 10:30, da sabato a domenica
Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. Gli ospiti di età inferiore ai 18 anni possono effettuare il check-in solo se accompagnati da un genitore o da un tutore legale. Anna Antwerp Bistro & Winebar: periodo di chiusura gio 24 dic 2026 - ven 25 dic 2026 È richiesto un deposito cauzionale di EUR 50 all'arrivo. Dovrai pagarlo con la carta di credito. Dovresti ricevere il rimborso entro 7 giorni dal check-out. Il deposito ti sarà rimborsato per intero sulla carta di credito dopo una verifica dello stato dell'alloggio. Please note that the property can only accommodate dogs with a maximum weight of 20 kg or less. Dogs will incur an additional charge of 25 per day, per dog. A maximum of 1 dog is allowed per room. Please note that dogs are not permitted in the breakfast area of the restaurant. Please inform the property in advance of your stay, if you plan to bring a dog.
L’hotel accetta i seguenti metodi di pagamento:
Crowne Plaza Antwerp by IHG: domande frequenti
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