Catalonia Brussels
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Colazione | Colazione disponibile |
Animali | Animali domestici ammessi con un costo aggiuntivo |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Centro fitness
Reception 24h
Ristorante
Scopri di più su Catalonia Brussels
Catalonia Brussels
Situato nel cuore del famoso quartiere Art Nouveau, il Catalonia Brussels offre camere climatizzate con TV satellitare. Comprende un ristorante internazionale alla carta, uno snack bar con terrazza arredata e un bar.
Recensioni di 
Coppia
Data del commento: 9 giu 2026
Periodo del soggiorno: mag 2026
Very close to everything!
My first time in Brussels, and this hotel was lovely, very well located, close to restaurants and great for shopping. The train stops just a block away. Everyone was very friendly; Martha's attention at breakfast and Francisco's at reception made our arrival very pleasant. I highly recommend this hotel.
Coppia
US
Data del commento: 31 mag 2026
Periodo del soggiorno: mag 2026
Worst hotel ever!
We've stayed at many Catalonia hotels in Spain and figured the one in Brussels would be equally good. Not at all! The staff and the front desk staff are cold and aloof. They didn't acknowledge us a Star level members at check-in. In fact, they acted at first as they couldn't even find the reservation (which we had held for 6 months). There's a heat wave in Brussels but the air conditioning in the room doesn't work at all. It's 28-29C in the room which is outrageous. We complained at the front desk and they acted as if they couldn't be bothered and offered no solutions. It's clear that the employees and management of this hotel just don't care at all about their customers. Never again - even if it's the last hotel available in Brussels!!!!
Risposta dell'hotel
Data del commento: 2 giu 2026
Dear Marc
Thank you for taking the time to share your feedback. We are truly sorry to read that your experience at our hotel did not meet your expectations, especially as a returning guest of the Catalonia brand.
Please accept our sincere apologies for the welcome you received at check-in. Recognizing our loyal guests is extremely important to us, and we regret that you did not feel acknowledged as a valued Star member. This is certainly not the level of service we aim to provide.
We are also very concerned about the issue you experienced with the air conditioning during your stay, particularly given the high temperatures. Your comments regarding the handling of your complaint by our team are taken very seriously, as we always strive to offer prompt and attentive solutions.
Please be assured that your feedback has been shared with the headquarter in order to review what happened and take corrective actions where necessary. as Manager I can confirm you that I do care of my guest and I am really concerned by the situation
I can not give you more explanation of the staffing issue but I can afford you that was the more difficult period of my professionnal life
We truly regret that your stay left you with such a negative impression, and we hope you might consider giving us another opportunity in the future to restore your confidence in our hotel.
Kind regards,
Lagnien Sandrine
Hotel Manager
Thank you for taking the time to share your feedback. We are truly sorry to read that your experience at our hotel did not meet your expectations, especially as a returning guest of the Catalonia brand.
Please accept our sincere apologies for the welcome you received at check-in. Recognizing our loyal guests is extremely important to us, and we regret that you did not feel acknowledged as a valued Star member. This is certainly not the level of service we aim to provide.
We are also very concerned about the issue you experienced with the air conditioning during your stay, particularly given the high temperatures. Your comments regarding the handling of your complaint by our team are taken very seriously, as we always strive to offer prompt and attentive solutions.
Please be assured that your feedback has been shared with the headquarter in order to review what happened and take corrective actions where necessary. as Manager I can confirm you that I do care of my guest and I am really concerned by the situation
I can not give you more explanation of the staffing issue but I can afford you that was the more difficult period of my professionnal life
We truly regret that your stay left you with such a negative impression, and we hope you might consider giving us another opportunity in the future to restore your confidence in our hotel.
Kind regards,
Lagnien Sandrine
Hotel Manager
Coppia
Data del commento: 21 mag 2026
Periodo del soggiorno: mag 2026
Very good hotel
Comfortable room with twin beds, clean bathroom. Complete breakfast. The only negative was that they were fixing the entrance to the hotel, and entering was uncomfortable. Marta is a wonderful person in the dining room.
Risposta dell'hotel
Data del commento: 22 mag 2026
Muchas gracias por compartir su experiencia y por sus amables palabras hacia nuestro hotel.
Nos alegra saber que ha disfrutado de la comodidad de la habitación, la limpieza del baño y la calidad de nuestro desayuno. Asimismo, le agradecemos especialmente su mención a Marta, a quien trasladaremos con gusto su comentario, ya que todo el equipo se esfuerza por ofrecer el mejor servicio.
Lamentamos las molestias ocasionadas por las obras en la entrada del hotel. Estamos trabajando para mejorar nuestras instalaciones y ofrecer una experiencia aún más satisfactoria en el futuro.
Esperamos tener el placer de recibirle nuevamente muy pronto.
Un cordial saludo,
Lagnien Sandrine
Hotel Manager
Nos alegra saber que ha disfrutado de la comodidad de la habitación, la limpieza del baño y la calidad de nuestro desayuno. Asimismo, le agradecemos especialmente su mención a Marta, a quien trasladaremos con gusto su comentario, ya que todo el equipo se esfuerza por ofrecer el mejor servicio.
Lamentamos las molestias ocasionadas por las obras en la entrada del hotel. Estamos trabajando para mejorar nuestras instalaciones y ofrecer una experiencia aún más satisfactoria en el futuro.
Esperamos tener el placer de recibirle nuevamente muy pronto.
Un cordial saludo,
Lagnien Sandrine
Hotel Manager
Viaggiatore in gruppo
Data del commento: 15 mag 2026
Periodo del soggiorno: mag 2026
Clean and comfortable hotel, and Martha ❤️
Clean and comfortable hotel that offers the possibility of an extra bed for families. Still a bit out of the way. I particularly remember the breakfast in a very nice setting with a fresh buffet and a wide selection, and especially the encounter with Martha, who is in charge of breakfast, whose welcome, kindness, and patience with the children is exceptional. Thank you, Martha ❤️
Coppia
Data del commento: 17 gen 2026
Periodo del soggiorno: gen 2026
Decent hotel in a safe area
Stayed here for 3 nights, over the New Year holiday. It's located in the heart of Saint-Gilles village in Brussels. It's within walking distance to public transportation and a Carrefour Express.
The room did have a small mini fridge which was great for leftovers. Like many places in Europe, the room had 2 twin beds pushed together. We had to push them back together a couple times as the mattresses wandered a bit. They didn't have comforters but luckily they had a spare blanket in the closet. I definitely needed it.
The tub was deep but curved so I didn't feel steady getting in and out of the bath. I definitely felt like I would slip. There is a heated towel rack that really never got warm while set to the highest setting. They also have a traditional bidet, which is grossly inferior to modern bidet toilet seats.
The room had windows that opened, which was nice for getting fresh air. The TV had a couple English language channels which was nice.
The elevators were the smallest I'd ever been in. There was enough space for me + 2 large check in suitcases that my husband pushed into the elevator. He had to ride in a separate elevator. I cannot imagine if a single parent was travelling with small children how they'd get their luggage in and out of the elevator without staff assistance. I can't even imagine someone in a motorized wheelchair being able to fit into the elevator.
There was spa water in the lobby on one of the days and then it disappeared. I've never been to a hotel where they just stop putting our water in the lobby for guests. There is a restaurant attached and was quite busy every day that we were there.
This hotel primarily caters to Spaniards, but the front desk does speak English. Overall, I liked that the hotel felt clean and was in what felt like a safe area, but the slippery tub, chilly twin beds and elevator situation was annoying enough to not be 4 stars.
Visited: December 2025 & January 2026
The room did have a small mini fridge which was great for leftovers. Like many places in Europe, the room had 2 twin beds pushed together. We had to push them back together a couple times as the mattresses wandered a bit. They didn't have comforters but luckily they had a spare blanket in the closet. I definitely needed it.
The tub was deep but curved so I didn't feel steady getting in and out of the bath. I definitely felt like I would slip. There is a heated towel rack that really never got warm while set to the highest setting. They also have a traditional bidet, which is grossly inferior to modern bidet toilet seats.
The room had windows that opened, which was nice for getting fresh air. The TV had a couple English language channels which was nice.
The elevators were the smallest I'd ever been in. There was enough space for me + 2 large check in suitcases that my husband pushed into the elevator. He had to ride in a separate elevator. I cannot imagine if a single parent was travelling with small children how they'd get their luggage in and out of the elevator without staff assistance. I can't even imagine someone in a motorized wheelchair being able to fit into the elevator.
There was spa water in the lobby on one of the days and then it disappeared. I've never been to a hotel where they just stop putting our water in the lobby for guests. There is a restaurant attached and was quite busy every day that we were there.
This hotel primarily caters to Spaniards, but the front desk does speak English. Overall, I liked that the hotel felt clean and was in what felt like a safe area, but the slippery tub, chilly twin beds and elevator situation was annoying enough to not be 4 stars.
Visited: December 2025 & January 2026
Risposta dell'hotel
Data del commento: 19 gen 2026
Thank you very much for taking the time to share such a detailed review of your stay over the New Year period.
We are pleased to read that you appreciated the cleanliness of the hotel, the safe and pleasant location in Saint-Gilles, the proximity to public transportation and local shops, as well as the in-room amenities such as the mini fridge, English TV channels, and the option to open the windows for fresh air. We also value your comment about the restaurant and are glad you found it lively during your stay.
At the same time, we sincerely regret the inconveniences you experienced in your room. We understand how the twin beds moving apart, the spare blanket situation, and the temperature of the heated towel rack may have affected your comfort. Your remarks regarding the bathtub’s safety and the bidet have also been noted and will be reviewed by our team, as safety and comfort remain priorities for us.
We appreciate your feedback regarding the elevators. While typical of many historic buildings in Brussels, we understand that the limited size can be inconvenient for guests with luggage or specific mobility needs. Your comment is valuable and will be taken into consideration as we evaluate future improvements to our facilities.
We also take note of your feedback about the lobby water service and will ensure better consistency going forward.
We are glad that you felt safe and comfortable overall, but we regret that certain aspects did not fully reflect the 4-star experience we aim to deliver. Please rest assured that all your comments have been shared with the relevant departments so we can continue improving the guest experience.
Thank you again for your constructive and thoughtful feedback. We hope to have the opportunity to welcome you back on a future visit to Brussels and offer you an even more enjoyable stay.
Kind regards,
Hotel Management
We are pleased to read that you appreciated the cleanliness of the hotel, the safe and pleasant location in Saint-Gilles, the proximity to public transportation and local shops, as well as the in-room amenities such as the mini fridge, English TV channels, and the option to open the windows for fresh air. We also value your comment about the restaurant and are glad you found it lively during your stay.
At the same time, we sincerely regret the inconveniences you experienced in your room. We understand how the twin beds moving apart, the spare blanket situation, and the temperature of the heated towel rack may have affected your comfort. Your remarks regarding the bathtub’s safety and the bidet have also been noted and will be reviewed by our team, as safety and comfort remain priorities for us.
We appreciate your feedback regarding the elevators. While typical of many historic buildings in Brussels, we understand that the limited size can be inconvenient for guests with luggage or specific mobility needs. Your comment is valuable and will be taken into consideration as we evaluate future improvements to our facilities.
We also take note of your feedback about the lobby water service and will ensure better consistency going forward.
We are glad that you felt safe and comfortable overall, but we regret that certain aspects did not fully reflect the 4-star experience we aim to deliver. Please rest assured that all your comments have been shared with the relevant departments so we can continue improving the guest experience.
Thank you again for your constructive and thoughtful feedback. We hope to have the opportunity to welcome you back on a future visit to Brussels and offer you an even more enjoyable stay.
Kind regards,
Hotel Management
Posizione
Av. Du Haut Pont 2, Saint-Gilles, 1060, Belgio|1,37 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
12:00
Informazioni utili
I bambini sono i benvenuti in questo hotel
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
fino a 1 anni
Gratis
Animali domestici ammessi con un costo aggiuntivo
Colazione disponibile
Prezzo colazione
€ 20 a persona
Per le prenotazioni di oltre 4 camere verranno applicate condizioni diverse e verranno addebitati costi aggiuntivi.
L’hotel accetta i seguenti metodi di pagamento:
Cash
Catalonia Brussels: domande frequenti
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