Serena Buzios
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Colazione | Colazione disponibile |
Animali | Animali domestici non ammessi |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Piscina
Centro fitness
Reception 24h
Serena Buzios: recensioni
Recensioni di 
Viaggiatore in famiglia
Data del commento: 26 lug 2026
Cozy, familiar and quiet. Well located and multifaceted
Boutique hotel, cosy, with comfortable accommodation, first class music (including live on Saturdays), great service, and excellent la carte cuisine. Highlight: Manager Michael; Supervisor Elenice; Reception: Isack, William and David in support staff: Edson, Maria, Marques (Restaurant), Douglas (mnt), Douglas (Cameron)
Risposta dell'hotel
Data del commento: 2 ago 2026
Estimado Rogério
Seu comentario nos alegra, especialmente que tenha gostado do hotel e das instalações, toda a equipe se esforça para que cada hóspede tenha uma ótima experiência, já transmitimos seu comentário para a equipe.
Sua opinião é muito importante para nós, obrigada por compartilhá-la conosco.
A espera que volte a eleger-nos, saudações.
Gerente General
Serena Buzios Hotel - Rochester Hotels
Seu comentario nos alegra, especialmente que tenha gostado do hotel e das instalações, toda a equipe se esforça para que cada hóspede tenha uma ótima experiência, já transmitimos seu comentário para a equipe.
Sua opinião é muito importante para nós, obrigada por compartilhá-la conosco.
A espera que volte a eleger-nos, saudações.
Gerente General
Serena Buzios Hotel - Rochester Hotels
Viaggiatore in famiglia
Data del commento: 3 feb 2026
Periodo del soggiorno: gen 2026
Beautiful holidays
We stayed the first half of January with my family for the second time. A very nice hotel ideal for visiting with boys, is very quiet and safe. We were in a hydro loft. The food is still excellent, before they had buffet for dinner and no longer, a shame. We want to thank the guys at the bar (Sandro-Edson-wesley-Maria) heartily make the hotel much better, the human quality is priceless! My kids loved the hotel
Risposta dell'hotel
Data del commento: 19 apr 2026
Estimada Janet
que alegria leer tu comentario, le transmito tus palabras a nuestro equipo y en especial a los mencionados, que trbajan cada dia para brindar la mejor experiencia.
Los esperamos nuevamente y muchas gracias por detsinar un tiempo para hacer llegar lo vivido en la estadia de uds.
Gerente General
Serena Buzios Hotel - Rochester Hotels
que alegria leer tu comentario, le transmito tus palabras a nuestro equipo y en especial a los mencionados, que trbajan cada dia para brindar la mejor experiencia.
Los esperamos nuevamente y muchas gracias por detsinar un tiempo para hacer llegar lo vivido en la estadia de uds.
Gerente General
Serena Buzios Hotel - Rochester Hotels
Coppia
Data del commento: 4 gen 2026
Periodo del soggiorno: dic 2025
Excellent boutique hotel in geriba
Excellent hotel, with a garden with swimming pool and dream beds, bar and restaurant service with very commensurate prices and exquisite food, located in geriba 150 meters from the beach with umbrellas and chairs included, all the very friendly and attentive staff to the needs of the guest, from the management, reception, the bar boys, cleaning and maintenance staff, is my third time in Serena and of course we continue choosing it
Risposta dell'hotel
Data del commento: 19 apr 2026
Estimada Vanesa
Muchisimas gracias por sus palabras, nos alegra saber que disfrutaron de su estadia con nosotros, sera un placer recibirlos nuevamente.
Hasta pronto
Gerente General
Serena Buzios Hotel - Rochester Hotels
Muchisimas gracias por sus palabras, nos alegra saber que disfrutaron de su estadia con nosotros, sera un placer recibirlos nuevamente.
Hasta pronto
Gerente General
Serena Buzios Hotel - Rochester Hotels
Coppia
Data del commento: 14 dic 2025
Periodo del soggiorno: dic 2025
Well organised and efficient boutique hotel
This is a very well organised, clean and pretty boutique hotel. An oasis of calm with lovely gardens and a pool. We would have scored 5 stars but we had a problem with our reservation on arrival which meant we had an upgraded room for one night then had to move to another the following day which was disappointing as we had been travelling for a couple of weeks and just wanted to end our holiday with a restful stay.
Staff are very efficient as are housekeeping. The breakfast is adequate, but the pool could be bigger. Location is ideal for a quiet break, but you need taxis if you wish to go downtown. Having said this, we enjoyed our stay and would definitely recommend it.
Staff are very efficient as are housekeeping. The breakfast is adequate, but the pool could be bigger. Location is ideal for a quiet break, but you need taxis if you wish to go downtown. Having said this, we enjoyed our stay and would definitely recommend it.
Risposta dell'hotel
Data del commento: 19 apr 2026
Estimada Lisa
Valoramos mucho que se haya tomado el tiempo de compartir su experiencia y sus sugerencias, realmente es muy importante para nosotros para poder mejorar dia a dia, de hecho ya estamos trabajando en lo que nos menciona.
Ojala podamos recibirlo pronto
Gerente General
Serena Buzios Hotel - Rochester Hotels
Valoramos mucho que se haya tomado el tiempo de compartir su experiencia y sus sugerencias, realmente es muy importante para nosotros para poder mejorar dia a dia, de hecho ya estamos trabajando en lo que nos menciona.
Ojala podamos recibirlo pronto
Gerente General
Serena Buzios Hotel - Rochester Hotels
Coppia
Data del commento: 21 nov 2025
Periodo del soggiorno: nov 2025
GOOD HOTEL BUT WITH SHORTCOMINGS THAT DESERVE IT
I will begin by referring to the area where it is located. Very close to the beach Geriba one of the best in Buzios, but a little more than 150 meters that announces the publication of the Serena. To move from its location to the center of Rua das Pedras and Orla Bardot requires a taxi (40 R), Uber (25 R) or walk about 10/15 minutes to the Avenue where the combis or vans circulate (5 R per person) that bring you to the center and most other beaches, stops from which you always have to walk a little more. About 15/20 minutes walk from the hotel and on the aforementioned avenue, there is a business complex and gastronomic pole called Porto da Barra, from where you can see a beautiful sunset on the sea. We spent 10 days in a double standard (they are located above and we knew it) the 603. Upon arrival already in the room we found that the towels were not in good condition (some with holes) the bed cover with old stains. Amenities deficit particularly soaps (. One per room per day even though we were 2 people) and shampoo (single tube). This was solved somewhat by the intervention of Alejandra the manager of very good disposition whom we thank. A few days the situation changed but then we returned to the same thing and we did not want to continue claiming. The two bathroom windows have the locking system broken.Cleanliness leaves to be desired. The bathroom lacks a towel rail to hang the hand towel. The plate is small and its door and drawer do not close properly. To highlight the abundance of shower water and its temperature. The attention of the outstanding concierge staff. Eduardo and the other boy of the best. Hug them. The whole room complex is framed in an excellent park very well maintained with pool and sun loungers. Very close to the swimming pool and administration, the dining room and breakfast room with indoor and outdoor space well put. Very good and varied breakfast with good staff. Many tropical fruits, cold cuts, cheeses, etc. Even champagne. The rest with a not very wide menu but good dishes noon and night. It's not very cheap. Here we had a disagreement with waiter Sandro when ordering a glass of wine. I only completed half of it and when I told him it was little we had an impolite response. When Alejandra heard the next day, she invited us with another drink, with another remarkable gesture from her. Well in short a hotel that would deserve a better rating for the good things it provides, but with the mentioned details that detract from its services. Price - regular quality ratio.
Esplora i dintorni
R. Campo de Pouso, 1630, Armação dos Búzios, 28950-000, Brasile|4,47 km dal centro
Informazioni utili
I bambini sono i benvenuti in questo hotel
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
fino a 2 anni
Gratis
Animali domestici non ammessi
Colazione disponibile
Prezzo colazione
Se hai bisogno di informazioni sui prezzi, contatta l’hotel
Orari colazione
Dalle 08:00 alle 10:30, da lunedì a domenica
The Hotel will request a credit card at the time of check-in.
L’hotel accetta i seguenti metodi di pagamento:
Cash
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