Aurea Central Hotel
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In sintesi
Check-in dalle ore: | 14:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Animali | Animali domestici non ammessi |
Servizi
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Aurea Central Hotel
Se decidi di alloggiare presso Aurea Central Hotel di Phnom Penh (Centro città di Phnom Penh), in 5 minuti di auto potrai raggiungere Riverside e Palazzo reale. Questo hotel di lusso dista 0,2 km da Mercato Centrale e 0,9 km da Centro commerciale Sorya. Rilassati con massaggi e trattamenti per il corpo. Questo hotel offre, inoltre, il Wi-Fi gratuito e servizi di concierge. Un hotel dispone di un ristorante che offre prelibati piatti, nonché di un'ampia scelta di snack al bar/caffetteria. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 10:00. Potrai usufruire di accesso gratuito a Internet via cavo, un business center e un pratico servizio di lavanderia e lavaggio a secco. Il un parcheggio gratuito è disponibile in loco. Rilassati in una delle 198 camere della struttura, complete di aria condizionata e TV a schermo piatto. La connessione Internet inclusa, wireless e via cavo, ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. I bagni dispongono di vasca o doccia, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.
Data del commento: 13 mar 2025
- great amenities
- clean and spacious bathroom
- Comfortable bed
- complimentary bottled water
- conveniently close to the market
- 24/7 ATM close by
- friendly service
👎
- fridge doesn’t work in any of the rooms
- restaurant lacked flavours
- staying on third floor you can hear all the noise from the streets, I’d recommend staying on the 5th floor for a more peaceful sleep
Risposta dell'hotel
Data del commento: 14 mar 2025
Data del commento: 9 dic 2025
Periodo del soggiorno: dic 2025
Absolutely the Worst Hotel Experience of My Life
Honestly, it felt like he ate my food and didn’t dare show the footage. His attitude was unbelievably rude and unprofessional. Because of this, I immediately cancelled all my upcoming bookings of this hotel. This hotel does not deserve four stars—not even one with staff like this.
The night-shift staff was so hostile that it made me question if he deserves this job. I’ve been traveling around the world for ten years, and this is the first time I’ve encountered hotel staff who might have eaten a guest’s food and then yelled at the guest on top of it. Absolutely disgraceful.
Avoid this place at all costs.
Data del commento: 19 nov 2025
Periodo del soggiorno: nov 2025
How was a theft handled ?
A few days ago, I left my jacket there. In the evening, I went to the reception desk to retrieve it. The buffet employee was there and told where he had left it at the reception desk. The receptionist explained that a driver had inadvertently taken it. It was agreed that I would come back the next day, which I did. As the so-called driver could not be contacted, I asked what had really happened. Embarrassed, the receptionist asked for another 24 hours. The next day, as the situation had not changed, I asked to see the manager.
The receptionist refused.
I specified that this jacket contained something important that I cared about. Wanting to know what it was, I obviously did not answer.
I understood that the management of this hotel did not attach any importance to this incident. I therefore make the following observations:
1/ Either the employee on duty at the buffet did not give my jacket to the reception desk (unlikely given his reaction that evening), or someone at the reception desk helped themselves to it, in which case I leave it to the reader to judge the lack of professionalism of this reception desk.
2. The lack of transparency and the casual attitude of the management towards an incident that must be qualified as theft.
3. The amount of compensation offered did not take into account the value of the jacket and its contents. More generally, at no time did any employee inquire about the prejudice.
Future customers, beware!
Data del commento: 4 apr 2025
Periodo del soggiorno: feb 2025
Value for money
Data del commento: 24 mar 2025
Breakfast was not excellent when compared with facilities. However, cleanness, quality and service wagreat.
Risposta dell'hotel
Data del commento: 25 mar 2025
Posizione ottima
132 Preah Monivong Blvd (93), Khan Doun Penh, Phnom Penh, 12000, Cambogia|1,27 km dal centro
Check-in e check-out
Check-in dalle ore:
14:00
Check-out entro le ore:
12:00
Informazioni utili
Animali domestici non ammessi
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.