Hotel Arts Kensington
+ 47
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Colazione | Colazione disponibile |
Animali | Animali domestici non ammessi |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Centro fitness
Reception 24h
Ristorante
Hotel Arts Kensington: recensioni
Recensioni di 
Viaggiatore anonimo
Data del commento: 15 lug 2026
Periodo del soggiorno: lug 2026
Wonderful place to stay beautiful rooms and friendly staff with underground parking. Some road noise but white noise machines in rooms helped with this. Overall wonderful location close to river and very walkable would recommend
Coppia
Data del commento: 26 lug 2026
Lovely hotel but major issue
So, the hotel is lovely, very European, decent breakfast and nice rooms. We spent 5 nights here and had booked for a dinner in their Oxbow restaurant, which has great reviews. When we arrived at the restaurant we were told it was now being used for a private event and we had to eat in the bar. This is the bar with the tv playing, people cleaning tables with spray bottles, definitely not the high end dining we had expected. We did receive an apology and a glass of cava, but shouldn’t the hotel have phoned us ahead of time and told us they were not honoring our reservation? Then we could have decided to go elsewhere. Very poor customer service.
Viaggiatore anonimo
Data del commento: 12 lug 2026
Periodo del soggiorno: lug 2026
We loved the hotel, great location. Wonderful rooms, bed was so comfortable. Would stay again when in Calgary!
Viaggiatore anonimo
Data del commento: 4 lug 2026
Periodo del soggiorno: giu 2026
Upon arrival elevator was broken and not repaired during our stay. Wi-Fi was virtually useless as we always got a banner saying (poor internet connection) and could not access the internet. The heating and cooling of the room was not individually possible.
The HV/AC is controlled by the office for all rooms on one thermostat and this was unpleasant but they still kept the fan going in the room 24/7 which was noisy and breezy when the room was cool. It was very uncomfortable. There was a fireplace in the room but no remote control and no apparent way to turn it on. No information about how to use the fireplace was given at check-in. We will never stay at this property again and cannot recommend it.
The HV/AC is controlled by the office for all rooms on one thermostat and this was unpleasant but they still kept the fan going in the room 24/7 which was noisy and breezy when the room was cool. It was very uncomfortable. There was a fireplace in the room but no remote control and no apparent way to turn it on. No information about how to use the fireplace was given at check-in. We will never stay at this property again and cannot recommend it.
Viaggiatore anonimo
Data del commento: 24 mag 2026
Periodo del soggiorno: mag 2026
If you are booking an Executive/Luxury Room here based on the explicit promise of "climate-controlled air conditioning," pack summer pajamas and lowered expectations.
We paid a premium luxury rate only to discover the hard way that this property operates on a rigid central system. Translation: if the building management decides it’s not cooling season, your digital wall thermostat is a decorative wall ornament. Our room was locked at a warm, stifling 25°C (77°F). When we politely notified the front desk that our premium room was a sauna, Rico the night agent dropped by, confirmed the AC physically could not cool the room down, and handed us an oscillating desk fan as a "luxury solution." To top it off, the customer service experience at midnight was surprisingly hostile and rude for a boutique brand.
Adding to the logistical adventure, the hotel entirely failed to disclose massive, pre-planned local marathon street closures happening directly outside. We were informed that the entire area locks down tightly from 6:00 AM to 11:00 AM, effectively trapping guests on the property during peak morning check-out hours with zero vehicular escape.
When escalated, the booking platform's supervisor formally documented in writing that the hotel confirmed the unit was "working at 25°C" and considered that acceptable cooling.
If you value basic environmental control, a professional staff, or the ability to leave a property at check-out time without a marathon bib, avoid this location.
We paid a premium luxury rate only to discover the hard way that this property operates on a rigid central system. Translation: if the building management decides it’s not cooling season, your digital wall thermostat is a decorative wall ornament. Our room was locked at a warm, stifling 25°C (77°F). When we politely notified the front desk that our premium room was a sauna, Rico the night agent dropped by, confirmed the AC physically could not cool the room down, and handed us an oscillating desk fan as a "luxury solution." To top it off, the customer service experience at midnight was surprisingly hostile and rude for a boutique brand.
Adding to the logistical adventure, the hotel entirely failed to disclose massive, pre-planned local marathon street closures happening directly outside. We were informed that the entire area locks down tightly from 6:00 AM to 11:00 AM, effectively trapping guests on the property during peak morning check-out hours with zero vehicular escape.
When escalated, the booking platform's supervisor formally documented in writing that the hotel confirmed the unit was "working at 25°C" and considered that acceptable cooling.
If you value basic environmental control, a professional staff, or the ability to leave a property at check-out time without a marathon bib, avoid this location.
Esplora i dintorni
1126 Memorial Drive Northwest, Calgary, T2N 3E3, Canada|2,09 km dal centro
Informazioni utili
I bambini sono i benvenuti in questo hotel
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
fino a 2 anni
Gratis
Animali domestici non ammessi
Colazione disponibile
Opzioni colazione
Colazione occidentale
Orari colazione
Dalle 07:00 alle 10:00, da lunedì a domenica
Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. Al check-in è necessario esibire un documento d'identità con foto e una carta di credito validi. Tutte le richieste speciali sono soggette a disponibilità al momento del check-in, non possono pertanto essere garantite e potrebbero comportare l'addebito di un supplemento.
L’hotel accetta i seguenti metodi di pagamento:
Cash
Hotel Arts Kensington: domande frequenti
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