Pan Pacific Whistler Mountainside
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In sintesi
Check-in dalle ore: | 16:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Animali | Animali domestici non ammessi |
Servizi
Scopri di più su Pan Pacific Whistler Mountainside
Pan Pacific Whistler Mountainside
Dotato di una piscina all'aperto riscaldata, di un bagno turco e di 2 mini piscine con idromassaggio all'aperto, questo hotel si trova nel villaggio di Whistler, a soli 150 metri dalla Funivia Blackcomb Excalibur.
Data del commento: 4 ago 2026
Periodo del soggiorno: lug 2026
Data del commento: 12 ago 2026
Periodo del soggiorno: ago 2026
Data del commento: 31 lug 2026
Periodo del soggiorno: lug 2026
Data del commento: 30 lug 2026
Periodo del soggiorno: apr 2026
My husband stayed here for work, and I joined him with our two children (ages 3 and 6) for an extra two nights. We booked the same room category to extend the stay and were told we could simply need to move rooms the next morning once the room was cleaned.
We arrived after 11 p.m. and unpacked groceries, including specialty milk required by our son due to allergies. The next morning, we were told there was no estimate for when our new room would be ready. We requested a late checkout and explained we had two young children and a refrigerator full of groceries to repack, but every request was declined and no alternatives were offered.
The most disappointing part was not changing rooms—it was the lack of empathy, communication, and effort to find a solution. We had to rush breakfast, empty the refrigerator, pack everything, dismantle our Pack 'n Play, and make multiple trips to the car without knowing when we could access our next room. Not only that they cut off our parking the elevator access. When the room was finally ready, we were upgraded to a Family Suite due to the other room no longer being available, however, by then the experience had already been negatively impacted.
This review is about how the situation was handled and the hotel staff (manager) who completely missed the mark and offered a horrible customer experience.
Data del commento: 28 lug 2026
Periodo del soggiorno: lug 2026
Mixed feelings- good but too crowded
Risposta dell'hotel
Data del commento: 29 lug 2026
We are absolutely delighted to know that the service, rooms and location met your expectations. We understand that the hotel can feel overcrowded during busy season and the pool and lobby can be overwhelmingly crowded but we appreciate your constructive feedback and the same will be reviewed for further improvements.
Thank you once again for giving us a detailed feedback. We really hope that we get a chance to welcome you back again in future.
Warm Regards,
Parth Sharma,
Guest Experience Manager.
Posizione eccellente
4320 Sundial Crescent, Whistler, V0N 1B4, Canada|0,5 km dal centro
Check-in e check-out
Check-in dalle ore:
16:00
Check-out entro le ore:
11:00
Informazioni utili
Animali domestici non ammessi
Sono disponibili gratuitamente letti extra a seconda delle dimensioni della camera.

