Hotel Enjoy Pucon
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In sintesi
Check-in dalle ore: | 16:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Animali | Animali domestici non ammessi |
Servizi
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Hotel Enjoy Pucon
Enjoy Pucon sul lago ti permette di alloggiare a Pucón, a soli 5 minuti a piedi da Casinò Enjoy Pucon e da Spiaggia di Pucon. Questo hotel sulla spiaggia dista 0,3 km da Penisola di Pucón e 0,5 km da La Poza (Spiaggia). Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Prima di sfidare la sorte al casinò rilassati in una delle 3 piscine all'aperto disponibili. Questo hotel in stile coloniale propone, inoltre, il Wi-Fi gratuito, servizi di concierge e un deposito sci. Consulta il menù di Restaurante Rangue, piacevole ristorante per famiglie che include un bar/lounge. Se non hai voglia di uscire, approfitta del servizio in camera 24 ore su 24. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 11:00. Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Un hotel è ideale per l'organizzazione di eventi, grazie a un'area per conferenze e una sala riunioni. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio con posti limitati. Rilassati in una delle 151 camere con aria condizionata della struttura, complete di minibar e TV LCD. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni dispongono di vasca o doccia e set di cortesia gratuiti. I comfort includono telefoni e casseforti, mentre le pulizie sono eseguite tutti i giorni.
Data del commento: 22 dic 2025
Periodo del soggiorno: nov 2025
Enjoy Pucón hotel
Its corridors have paintings that tell the story of the city.
Data del commento: 10 lug 2026
Excellent visit.
Data del commento: 10 mar 2026
Periodo del soggiorno: feb 2026
Not everything was perfect this time around. I was given a rear-facing room instead of a lake-view room, which was a bit disappointing. Also, when I asked for ice, I was surprised that they charged to bring it up to the room. Small things like that can hurt the hotel’s reputation.
The spa facilities are okay. I spent two days there and paid over $150 for additional massages. Unfortunately, both sessions were with the same therapist and the quality wasn’t great. It wasn’t terrible, but it definitely didn’t match the level I expected for the price.
But what really made the difference during this stay was **Soledad Carvajal at reception**.
I was in a tough situation and needed a place to work remotely on short notice. Soledad completely saved me. She took the time to understand my problem and found a solution, helping me get set up with a spot where I could work. Honestly, she saved my day.
Moments like that are what hospitality is really about. While small inconveniences can happen anywhere, people like Soledad are the reason I keep coming back. She turned a stressful situation into a great experience and reminded me why I’ve stayed here five times.
Employees like Soledad Carvajal make the stay worth every penny.
Data del commento: 17 feb 2026
Periodo del soggiorno: feb 2026
A fiasco, expensive, has a terrible cost-benefit ratio, 318 pains a night! Not what q was
I was surprised when x mail gave me a price of 318 doll a night!, but since it was Valentine's Day, I booked.
I assumed improved hotel in its infrastructure, breakfasts.... The landscape etc (will be worth it I said)
The booked room was a superior view and so it was. Landscape and room and service
Nearly 4 stars parking, the best service I had from the buttons. Impeccable.
(Bathroom without bidet!, incredible mistake after the reform).
Almost everything else VERY BAD, not 2 stars : disorganized, inefficient although some kind. Bad front desk service.
Ugly old roosts and many broken, some with missing woods, risky nails. A lot: “I love him with wire” they have.
Lots of broken umbrellas and few, old and dirty mats left over from previous size of sunbeds. Service absent or inefficient garden area. Poor breakfast. Not like breakfasts before. Bad.
THE WORST: From 18 hours to 23:30 on terrace under rooms: hellish electronic music at full volume. Unbearable. Not even with double glass could you be.
“I can’t do anything, it’s part of Enjoy,” Guest service replied. Friogobar sorry.
The meals were made outside the hotel since inside have separated things 4 months ago and collapse easy.
(Although I was told at reception at the ch in that I would have no Saturday night booking problems, I did not) This extras thing: Badly managed,
We ate outside the hotel.
In short: the hotel is now pure shell, there is no cost benefit ratio in the service. Sorry, it was good. From not radically improving to how the care and services were: we do not return or give away. There are things that outrage.
(See photos and videos)
Data del commento: 25 gen 2026
Periodo del soggiorno: gen 2026
I expected more
Be careful with the photos that the management publishes because they are very unfaithful to the reality 2026.
Posizione eccellente
C. Clemente Holzapfel 190, Pucón, 4920000, Cile|0,06 km dal centro
Check-in e check-out
Check-in dalle ore:
16:00
Check-out entro le ore:
12:00
Informazioni utili
Animali domestici non ammessi
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.