Savoir Resort
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Animali | Animali domestici ammessi con un costo aggiuntivo |
Servizi
Wi-Fi
Parcheggio
Reception 24h
Ristorante
Non fumatori
Lavanderia
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Savoir Resort
DESCLARGA¬
Recensioni di 
Viaggiatore in famiglia
Data del commento: 3 nov 2023
Simon was exceptional! Brought us around in a boat helped us take stunning photos and was just in every way possible made our stay superb! Would highly recommend a stay here. Worth every penny. Very therapeutic and authentic Chinese experience (and given it’s the only 1 of 1 resort with a private lake and 40000sqm of space) it’s definitely worth an experience.
Risposta dell'hotel
Data del commento: 3 nov 2023
尊敬的客人，感谢您选择所见西溪度假酒店诗意栖居，体验极致的东方慢生活美学度假方式。感谢您对酒店体验的所有肯定，并特别对我们同事的服务给予肯定，这使我们倍感荣幸和开心。所见隐匿在5A级景区西溪湿地国家公园，旨在提供具有东方生活美学特色的慢生活度假体验。您所入住的【湖景客居】——蕴含淡淡的禅风雅韵，宽阔的户外露台将室内空间延伸至室外，独享一方西溪绝美景致。室内拥有独立的一方会客区域，浴室拥有大面积的玻璃窗与户外景致连接，在泡澡放松的同时欣赏湖光山色的私谧静逸。我们的愿景是为宾客提供独一无二的难忘假期，我们会继续努力，提供更优质的体验与服务，希望有幸能再次为您服务，恭候您的到来。
Viaggiatore in gruppo
Data del commento: 18 mar 2025
Hot water was not working - which in a resort is rather poor as the bathroom with view onto the water was a key feature. The fact that the staff come into bedroom and bathroom with their shoes on is intolerable - dirty and unhygienic,
Risposta dell'hotel
Data del commento: 19 mar 2025
尊敬的客人，感谢您到访所见西溪度假酒店，并抽出宝贵时间为我们写下点评意见。很抱歉因为热水原因与工作人员的疏忽未能让您获得良好的体验，为此我们诚挚地向您表达歉意。对您的意见与建议我们非常重视，已经在第一时间对热水设备进行检修排查，确保客房内热水能正常使用；我们也在第一时间对进客房服务的相关部门进行了培训与整改，今后将严格执行穿戴鞋套进入房间的服务标准。服务和品质是我们一直以来的工作核心，请相信我们一直致力于为每位客人打造更好的入住体验，如您在住店过程中遇到任何问题，都可以反馈给我们，我们会第一时间采取相关改进措施。再次感谢您的宝贵意见，是帮助我们前进的动力，在今后的运营中我们会继续努力改进，希望有幸能再次为您服务，恭候您的到来。
Viaggiatore in famiglia
Data del commento: 22 lug 2023
Lovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand.
I would say some things for improvement are as follows:
Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here.
Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left!
Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated.
The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better).
The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on
携程 （Ctrip） or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better.
The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels.
PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(
I would say some things for improvement are as follows:
Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here.
Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left!
Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated.
The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better).
The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on
携程 （Ctrip） or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better.
The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels.
PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(
Risposta dell'hotel
Data del commento: 23 lug 2023
尊敬的客人，欢迎来自不同国度的您来到中国、来到杭州，感谢您入住所见西溪度假酒店，并用美丽的照片与详尽的文字记录在此的美好体验。尽管语言不同，但从您记录的点点滴滴依然深刻感受到您可爱的性格、极致而丰富的阅历和高奢酒店体验经历。感谢您对酒店餐厅工作人员服务的肯定，也非常抱歉亲水别墅与泳池双卧别墅这两个房型您参观的当天已有预订，所以当天无法在携程上订这两个房间，期待您的再次光临，到时可以优先选择这两个房型。特别感谢您为我们提供的宝贵建议，这对我们非常有用，是帮助我们前进的动力。成为国际知名的酒店品牌是我们一直以来的愿景与追求，很荣幸在实现这个目标的前进路上有您的支持与帮助。诚挚邀请您选择其他不同房型体验所见的四季之美，我们会继续努力，提供更优质、更丰富、更多元的体验与服务，恭候您的到来。
Viaggiatore in gruppo
Data del commento: 15 apr 2023
poor toilet design.
the toilet has bad ventilation and the drainage can be easily blocked.
the shower door and floor is also poorly finished and water will easily overflow to outside.
the toilet has bad ventilation and the drainage can be easily blocked.
the shower door and floor is also poorly finished and water will easily overflow to outside.
Risposta dell'hotel
Data del commento: 16 apr 2023
尊敬的客人，感谢您到访隐世之所——所见，感谢您对酒店环境、卫生与服务给予肯定评价，也很遗憾没能得到您的全5分好评，对于您此次体验中不那么满意的部份，诚挚地向您表达歉意。您所入住的【复式湖景房】——畔岸临湖而居，一楼设有宽敞的会客厅，全景窗将室外迷人的西溪景致引入室内。二楼是卧室，三面开窗，拥有更宽阔的观景视野，休憩于此，静享隐逸安静的度假生活。再次感谢您对房间浴室的意见与建议，已经反馈给相关部门，我们会尽快解决改善。在今后的运营中我们会继续努力，提供更优质的体验与服务，希望有幸能再次为您服务，可以体验其它不同的房型，在此恭候您的到来。
Coppia
Data del commento: 12 feb 2022
I have stayed many times. The most satisfactory hotel in Xixili is different from the general Internet celebrity hotels. The hotel is full of details, quiet and comfortable. The architecture is ancient and modern, and there are modern design elements. The details of the hotel service staff are very good. I went to the hotel's tea art and aroma art course and experienced the tea art and seal incense production. The teacher is very gentle and professional. The course is very interesting. Adults and children can come to experience afternoon tea. There is a fireplace to make tea, enjoy the lake view, and eat roasted sweet potatoes. It is also very happy. The decoration of the hotel The product is very good-looking. Part of it is collected by the boss from all over Japan and I like this style very much.
Risposta dell'hotel
Data del commento: 13 feb 2022
Dear @Tino_SXQ, thank you for choosing Xixi Xixi Resort Hotel and for your praise and affirmation of our environment, service, activities and catering. Away from the hustle and bustle of the city, enjoy the tranquility and peace of a paradise. The hotel has prepared various activities such as seal incense and tea art for guests, creating a Chinese-style slow-life cultural experience and ";punch-in"; the national tide. We sincerely look forward to seeing you and your family again for a wonderful vacation.
Posizione eccellente
No. 14-23, Zone 8, Sanshen Block, No. 777 Wen'er West Road, Jiangcun Subdistrict, Hangzhou, not available, Cina|9,15 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
12:00
Informazioni utili
Animali domestici ammessi con un costo aggiuntivo
Secondo le pertinenti disposizioni del "Regolamento provinciale sulla gestione dei rifiuti domestici di Zhejiang", a partire dal 1 maggio 2021, le unità di servizio di alloggio della città (hotel, pensioni, ecc.) non forniranno più in modo proattivo agli ospiti prodotti di consumo usa e getta, compresi spazzolini da denti, dentifricio, pettini e sapone, liquidi da bagno, ecc. Se ne avete bisogno, contattate l'hotel per ottenerlo.
I bambini possono dormire in camera gratuitamente. Non vengono forniti letti extra.
Pagando un importo aggiuntivo sono disponibili letti extra, a seconda delle dimensioni della camera.
Savoir Resort: domande frequenti
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