Beijing Westem Hils Hot Spring Resort

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Fast facts

Check in from:
15:00
Check out before:
12:00
Pets
Pets not allowed

Amenities

Wi-Fi
Parking
Air conditioning
Spa
Restaurant
Non-smoking

More about Beijing Westem Hils Hot Spring Resort

Beijing Westem Hils Hot Spring Resort

Experience an abundance of unparalleled facilities and features at Beijing Xishan Hot Spring Hotel. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service and luggage storage are available to accommodate your requirements.Traveling with minimal luggage is achievable at Beijing Xishan Hot Spring Hotel due to the hotel's laundry service ensuring your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Beijing Xishan Hot Spring Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience.In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Indulge in the numerous pursuits available at Beijing Xishan Hot Spring Hotel.Unwind after a long day by stopping by spa and sauna to rejuvenate your senses.

Reviews from
Trip.comTripadvisor
Mentioned by travellers
Family traveller

Comment: 21 May 2025

The staff is friendly and helpful. Kudos to the cleaning crew for getting my room neatly every day before I get back from the tour. The breakfast buffet is decent with many choices. The location is very conveniently located near the metro station. I didn't have time to try the hot springs swimming pool. Maybe I will give it a try on my next visit. I am glad there's a laundry room free to use.

Hotel response

Comment: 21 May 2025

尊敬的客人,您好!非常感谢您的好评和详细反馈!我们非常高兴您对我们的工作人员、清洁服务、自助早餐以及酒店位置都感到满意。
您提到的工作人员友好热情、乐于助人,以及清洁人员每天及时打扫房间,这些都是我们努力的方向。我们深知优质的服务能够让您的旅行更加愉快,很高兴这些努力得到了您的认可。
自助早餐的选择丰富,酒店位置靠近地铁站,这些都为您的出行提供了便利。我们很高兴这些细节都符合您的期望。
虽然您这次没有时间体验温泉泳池,但我们期待您下次光临时能尝试一下,相信您会喜欢我们的温泉设施。
感谢您对免费洗衣房的肯定,这也是我们为客人提供便利服务的一部分。
期待您再次光临西山温泉,我们会用更加优质的服务迎接您的到来!
Family traveller

Comment: 2 Jul 2025

There was a traffic jam of 10 minutes upon arrival at the hotel as many cars stop to drop off passengers at the entrance of hotel lobby. At the reception, there was a kid who kept playing with strap of the standee while grandparent and mother were talking to the receptionist. The standee dropped but the guardians did little to tell the kid that she should not play about with the standee, to avoid getting hurt.
The bedroom is large and spacious with elegant touch of decor but the toilet needs to be dated as there are some cracks on its wall. The breakfast was OK but could have been better. The coffee machine were spurting hot steam suddenly that it took me in surprise as I was afraid the hot water will suddenly splash on me. There was no staff attending nearby as everyone was busy cleaning, serving and broadcasting. There were some adult and kids openly coughing to the food on the counter, which is rather unhygienic. Small kids were running around or dropping food everywhere with adults not seemingly minding them. Some adults were seen picking on their nose or rubbing their feet while eating.
For the hot spring, it was too crowded with people at the pool and everywhere else, where people need to queue for a long time. There were kids jumping at the fish area where some fish passed on, parents didn't bother to mind the kids as they were on their phone. Staff had trouble controlling the crowds. Again safety issues should be seen to it. It would be good to see more prominent signs to remind the adults to mind their kids at all time, instead of looking at their handphone.
The concierge was helpful with the luggages.

Hotel response

Comment: 2 Jul 2025

首先,我们对您在抵达酒店时遇到的交通堵塞以及在酒店内的一些不愉快体验深感抱歉。您的反馈对我们来说非常重要,我们会立即采取措施进行改进。您的反馈是我们改进的动力,我们会认真对待并积极改进,以提升每一位客人的住宿体验。再次为给您带来的不便表示诚挚的歉意,希望您能给我们一个改进的机会。
祝您生活愉快!
Family traveller

Comment: 19 May 2025

Appreciate to spend time with local family.
There are not much foreigner in this hotel.
Good salmon sashimi, clay in mala ^^
Good game zone for family
Please improve on cleanliness of bathroom in onsen zone

Hotel response

Comment: 19 May 2025

尊敬的客人,您好!非常感谢您的分享和宝贵建议!我们非常高兴您享受与当地家庭共度的时光,并且对三文鱼刺身和麻辣泥的味道表示认可。同时,您提到适合全家一起玩的游戏区很棒,这让我们感到欣慰,因为为家庭客人提供欢乐的体验是我们一直努力的方向。
关于您提到的温泉区浴室清洁度的问题,我们深表歉意。感谢您的提醒,我们会立即采取措施,加强温泉区浴室的清洁工作,确保环境的整洁和舒适。您的反馈对我们改进服务质量至关重要。
再次感谢您的建议和支持!期待您再次光临西山温泉,我们会用更加优质的服务迎接您的到来!
Business traveller

Comment: 11 Jun 2025

It was a very good experience in Xishan Hot Spring Hotel. We definitely will come back to stay for business travel.

Hotel response

Comment: 11 Jun 2025

尊敬的客人,您好!非常感谢您的好评!我们很高兴您在西山温泉酒店的体验非常愉快。期待您下次出差时再次选择我们,祝您生活愉快
Business traveller

Comment: 18 May 2025

Probably not the best choice for business travel as did not use the spa and in general it looks like a family hotel.
Maybe because of that, communication with the staff in English is difficult, but rooms are big, amenities and facilities are great. Big improvement in the WiFi.
Did not try breakfast.
It is a huge complex and almost got lost as there are multiple receptions

Hotel response

Comment: 18 May 2025

尊敬的客人,您好!非常感谢您抽出时间与我们分享您的体验。我们非常理解您此次旅行的需求与感受。
西山温泉一直致力于为不同类型的客人提供多样化的体验,虽然可能在商务旅行方面还有待进一步完善,但我们很高兴您对房间的大小、设施设备以及WiFi的改进表示认可。您的反馈对我们来说非常宝贵,我们将努力提升我们的服务,以更好地满足商务旅客的需求。
关于语言沟通的问题,我们会加强对员工的培训,以提高我们的多语言服务能力,确保每一位客人都能享受到顺畅的沟通体验。
至于早餐,我们非常期待您的下次尝试,相信您会喜欢我们的餐饮选择。
最后,对于您提到的接待处较多导致差点迷路的问题,我们深感抱歉。我们会考虑进一步优化标识系统,以便于客人的导航。
再次感谢您的建议与反馈,期待您的再次光临,我们将努力为您提供更加舒适便捷的体验!

Excellent location

4.7

No. 13 Fengzhi East Road, Haidian Qu, Beijing, 100094, China|20.85 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Pets

Pets not allowed

Important information about the city
Effective from May 1, 2020, hotels in Beijing will no longer actively provide disposables including toothbrushes, combs, bath sponges, razors, nail files and shoe brushes. If these disposables are required, please contact the hotel.
Use of Existing Beds

Children can sleep in the room for free. No extra bed provided.

Extra beds

Extra beds are available for an additional charge, depending on the size of the room.

Beijing Westem Hils Hot Spring Resort: FAQs

Beijing Westem Hils Hot Spring Resort is 20.8 km away from Beijing city centre.
Beijing Westem Hils Hot Spring Resort is in Beijing, China and is 20.8 km away from Beijing city centre.
Yes, there is parking available at Beijing Westem Hils Hot Spring Resort.
Yes, Beijing Westem Hils Hot Spring Resort does have a restaurant.