Lotte Hotel Busan
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Lotte Hotel Busan: reviews
Comment: 3 Jun 2026
Stayed in: May 2026
Accommodation was top quality with great comfortable beds
Comment: 6 Jul 2026
Stayed in: Jul 2026
Accessibility Promises Were Not Honored
Unfortunately, my experience at check-in was disappointing. The manager on duty informed me that it was "too dangerous" for staff to assist me in accessing the swimming pool. Thankfully, a lifeguard was willing to assist me, demonstrating that a safe and practical solution was possible.
There was also an issue with housekeeping. After requesting fresh towels, the staff member collected the dirty, soaking wet towels and placed them on my bed instead of taking them away. I had to ask him to remove them before he left the room. This should not have happened.
While some individual staff members were helpful, the overall handling of accessibility and basic housekeeping fell well below the standard I expected from a hotel of this caliber. I hope the hotel improves its staff training, particularly regarding accessibility for guests with disabilities, so future guests have a more consistent and respectful experience.
Comment: 25 Jun 2026
Stayed in: Apr 2026
AU
Comment: 30 May 2026
Stayed in: May 2026
NOT AS GOOD AS I THOUGHT IT WOULD BE
I booked a room with lounge access and found the lounge to be over crowded at most times. Cocktail hour and Breakfast was total kayos. Also the added extra costs for the use of the Gym, Swimming Pool etc do not help, I will not be staying at the hotel again.
I normally stay at an IHG hotels but unfortunately there aren’t any in Busan. On the plus side, the Casino was OK.
Comment: 27 May 2026
Stayed in: May 2026
Explore the area
772, Gaya-daero, Busanjin-gu, Busan, 47285, South Korea|6.64 km from city centre
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast options
American breakfast, Asian breakfast, Continental breakfast, English breakfast, Halal breakfast, Italian breakfast, Vegan breakfast, Vegetarian breakfast
Breakfast price
£37 (≈KRW 69,000)/person
Breakfast times
07:00 - 10:00 from Monday to Sunday
Cash
Lotte Hotel Busan: FAQs


