Mondrian Bordeaux Les Carmes
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Animali | Animali domestici ammessi con un costo aggiuntivo |
Servizi
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Mondrian Bordeaux Les Carmes
Posizionato a Bordeaux, a 700 metri da Museo del Vino e del Commercio, Mondrian Bordeaux Les Carmes mette a disposizione un giardino, un parcheggio privato, una terrazza e un bar.
NO
Data del commento: 28 lug 2026
Periodo del soggiorno: lug 2026
Beautiful - great facilities and service
The hotel might for some feel a bit away from the center of the city - but we loved it.
Would easily recommend!
Risposta dell'hotel
Data del commento: 29 lug 2026
Thank you so much for your review.
It was a pleasure to have you with us.
we hope to see you again very soon !
Best regards,
La Direction
Data del commento: 26 ago 2026
Periodo del soggiorno: ago 2026
The hotel preserves its historical façade, but don’t expect a French château experience. Behind it is a contemporary structure of concrete, glass, and steel, with the rooms and atmosphere of a modern European business hotel.
The team is young, friendly, and capable, and the Japanese restaurant is superb—definitely one of the highlights of the stay.
However, some details fall short of a true five-star experience: inconsistent number and quality of towels replaced daily, limited attention to bed making, lack of branded toiletries, and occasional back-office activities visible to guests. These are issues that training and attention to detail can solve.
Two shortcomings are more structural. The single driveway serves both taxis and valet parking, so one car can easily block traffic. More importantly, the room air conditioning is inadequate for an international five-star hotel. Even running continuously at its lowest setting, my room would not cool below 73°F (23°C).
Overall, a pleasant modern hotel with a promising team and excellent restaurant, but still short of the consistency expected from a true five-star property.
Data del commento: 26 ago 2026
Periodo del soggiorno: ago 2026
Unfortunately, Not Worth Five Stars
Unfortunately, the air conditioning in our first room, 123, did not work at all. We reported it twice, but it took a long time before we were moved to room 126. The AC worked slightly better there, but the room was still extremely hot. We struggled to sleep every night, sometimes not falling asleep until around 5:00 a.m.
A hotel that presents itself as a five-star property should have reliable air conditioning, especially during the summer. This issue affected our entire stay.
On the positive side, the staff were polite and professional, although the service was sometimes slow and not very attentive. Morimoto restaurant was also excellent, and the food was one of the highlights of our stay.
Sadly, I would not return or recommend this hotel to friends or clients. Based on our experience, it felt more like a three-star hotel than a five-star property. I would suggest spending a little more for a more comfortable stay in Bordeaux.
Data del commento: 29 lug 2026
Periodo del soggiorno: giu 2026
Great stay
Risposta dell'hotel
Data del commento: 1 ago 2026
Thank you very much for taking the time to share your feedback.
We are delighted to know that you enjoyed your birthday celebration with us and appreciated your room, our shared spaces, the spa, and the quality of the food. It is wonderful to hear that your stay was overall a positive one.
We also appreciate your comments regarding our restaurant concept and the absence of an outdoor pool. Guest feedback is invaluable as we continuously strive to enhance the experience we offer.
We hope to have the pleasure of welcoming you and your friends back for another memorable stay in the near future.
Kind regards,
La DIrection
Data del commento: 28 lug 2026
Periodo del soggiorno: lug 2026
The hotel might for some feel a bit away from the center of the city - but we loved it.
Would easily recommend!
Posizione ottima
81 cours du Medoc, Chartrons, Bordeaux, 33300, Francia|2,6 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
12:00
Informazioni utili
Animali domestici ammessi con un costo aggiuntivo
Pagando un importo aggiuntivo sono disponibili letti extra, a seconda delle dimensioni della camera.