Hôtel Beau Rivage
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In sintesi
Check-in dalle ore: | 16:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Animali | Animali domestici ammessi con un costo aggiuntivo |
Servizi
Wi-Fi
Parcheggio
Piscina
Spa
Reception 24h
Ristorante
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Hôtel Beau Rivage
Dotato di una piscina coperta riscaldata, l’Hôtel Beau Rivage si trova a Gérardmer. Offre una piscina coperta e dispone di camere con bagno interno.
Recensioni di 
Viaggiatore di affari
Data del commento: 12 lug 2026
Business trip with a workday
We came in a small group for a professional workday with lodging. The price-quality ratio is excellent for a four-star hotel.
The meals taken on-site (breakfast and lunch) are of very good quality.
The spacious rooms offer a magnificent view of the lake.
The meals taken on-site (breakfast and lunch) are of very good quality.
The spacious rooms offer a magnificent view of the lake.
Viaggiatore solitario
Data del commento: 4 lug 2026
It is nice there We will come back
Jade
With the whole team
Welcomed me
With empathy smile professionalism!
The cannibal plate ......... Yum!
With the whole team
Welcomed me
With empathy smile professionalism!
The cannibal plate ......... Yum!
Viaggiatore in famiglia
Data del commento: 29 giu 2026
Disappointment
I want to express my deep disappointment regarding our stay from Friday, June 26, at the Beaurivage hotel.
Originally, my daughter Léa and my son-in-law had also booked a room to celebrate her birthday. Unfortunately, due to her pregnancy, she was no longer able to make the trip. She contacted the hotel directly on June 25 to cancel her reservation, which posed no problem.
On my side, having booked through Booking, I tried to cancel my reservation as soon as we knew that this weekend could not go as planned. Despite my exchanges with Booking and with the hotel, as well as the submission of a medical certificate confirming my daughter's pregnancy, no commercial gesture was granted to me. I was not requesting a refund for my stay, but simply its postponement to a later date. This request seemed quite reasonable to me, especially since I had already stayed at your establishment twice before.
I also want to emphasize the lack of kindness from Ludivine, with whom I spoke on the phone. Her attitude was particularly unpleasant and unhelpful.
Upon our arrival, another disappointment awaited us: the M6 channel was not working, even though the match of the French team was being broadcast that evening. A person did come up to the room to attempt a fix, but they left after receiving a call, telling us that they could do nothing. After a second call from me, we were finally offered an accessible room so that we could watch the match.
Faced with this accumulation of inconveniences, we decided to cancel the dinner as well as the breakfast we had planned to have at the hotel.
Finally, at the time of departure, there was an error on our bill, which forced me to return to the reception for it to be corrected.
Between the lack of understanding regarding an exceptional family situation, the refusal to postpone a stay that had already been paid for, a rather unwelcoming reception, technical problems, and administrative errors, this experience was very disappointing.
This is all the more regrettable since we had already come twice and had until now maintained a good impression of your establishment.
In light of this experience and the lack of consideration we received, we will not return to this establishment and will not recommend it to our acquaintances. Ms. Mansuy
Originally, my daughter Léa and my son-in-law had also booked a room to celebrate her birthday. Unfortunately, due to her pregnancy, she was no longer able to make the trip. She contacted the hotel directly on June 25 to cancel her reservation, which posed no problem.
On my side, having booked through Booking, I tried to cancel my reservation as soon as we knew that this weekend could not go as planned. Despite my exchanges with Booking and with the hotel, as well as the submission of a medical certificate confirming my daughter's pregnancy, no commercial gesture was granted to me. I was not requesting a refund for my stay, but simply its postponement to a later date. This request seemed quite reasonable to me, especially since I had already stayed at your establishment twice before.
I also want to emphasize the lack of kindness from Ludivine, with whom I spoke on the phone. Her attitude was particularly unpleasant and unhelpful.
Upon our arrival, another disappointment awaited us: the M6 channel was not working, even though the match of the French team was being broadcast that evening. A person did come up to the room to attempt a fix, but they left after receiving a call, telling us that they could do nothing. After a second call from me, we were finally offered an accessible room so that we could watch the match.
Faced with this accumulation of inconveniences, we decided to cancel the dinner as well as the breakfast we had planned to have at the hotel.
Finally, at the time of departure, there was an error on our bill, which forced me to return to the reception for it to be corrected.
Between the lack of understanding regarding an exceptional family situation, the refusal to postpone a stay that had already been paid for, a rather unwelcoming reception, technical problems, and administrative errors, this experience was very disappointing.
This is all the more regrettable since we had already come twice and had until now maintained a good impression of your establishment.
In light of this experience and the lack of consideration we received, we will not return to this establishment and will not recommend it to our acquaintances. Ms. Mansuy
Viaggiatore in famiglia
Data del commento: 28 giu 2026
Disappointment
Stay of 2 nights in a suite on the 3rd floor (room in the attic) for 3 people including 1 child and 2 small dogs. Stay during the heatwave in June with temperatures over 35 degrees. Please note that we already know this hotel and we were satisfied until now. The first 24 hours went well, except that the lady at the reception lacks a bit of friendliness, but that's okay. The second 24 hours are getting tougher. The elevator was out of order until our departure, we had to walk up to the 3rd floor each time in the sweltering heat, and the higher we went, the worse it got... then around 5 PM, the air conditioning completely stopped, we called the reception, the lady came up (the same one as on the day of arrival) and told us to set the air conditioning to 22 degrees and not higher, claiming that it was working very well according to her. We called back 10 minutes later, it was stifling heat in the attic, the air conditioning was no longer working and the reception confirmed it. No solution is found. No portable air conditioning, no fan, no other rooms available; the hotel is fully booked. We are offered a 30% discount for the second night, or we have the option to leave and receive a refund. We decide to stay; it is late, and we have 2 hours and 40 minutes of driving to get home. We spend the night in sweltering heat, in the attic with 1 child and 2 dogs, with the windows wide open and little air given the weather conditions. In conclusion, a night that was not at all restorative considering the price of the night ($335 per night). Certainly, we decided to stay knowing the weather conditions, but we are particularly disappointed with the services of the hotel. This is not worthy of a 4-star rating. No elevator, no air conditioning during a heatwave with record temperatures for years. Conclusion for this day at $676 for 2 nights (excluding lodging taxes, dog surcharges, and breakfast..): DISAPPOINTMENT
Coppia
Data del commento: 26 mag 2026
Periodo del soggiorno: mag 2026
Disappointed.
Hotel very well located... but disappointed... not worthy of a 4-star rating... no air conditioning... water fountain empty and without cups when they refilled it... for breakfast... no tray so we had to make multiple trips...
Posizione eccellente
2 Av. de la ville de Vichy, Gérardmer, 88400, Francia|0,71 km dal centro
Check-in e check-out
Check-in dalle ore:
16:00
Check-out entro le ore:
11:00
Informazioni utili
Animali domestici ammessi con un costo aggiuntivo
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
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