Le Clos Chavigny
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In sintesi
Check-in dalle ore: | 16:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Colazione | Colazione disponibile |
Animali | Animali domestici non ammessi |
Bambini | Ci dispiace, non sono ammessi bambini in questo hotel |
Servizi
Wi-Fi
Parcheggio
Piscina
Non fumatori
Staff multilingue
Wi-Fi negli spazi comuni
Scopri di più su Le Clos Chavigny
Le Clos Chavigny
Le Clos Chavigny si trova a Lerné e mette a disposizione la vista sulla piscina, una piscina all’aperto stagionale, un giardino, una sala comune e una terrazza. Questo bed and breakfast offre gratuitamente sia il WiFi sia il parcheggio privato.
Recensioni di 
Viaggiatore in famiglia
Data del commento: 18 set 2023
Periodo del soggiorno: set 2023
An exceptional place
This is not our first stay at Clos Chavigny, and we fall under its spell again with each stay.
Charming welcome from Jean-Claude and Moha, their constant desire to make the stay perfect.
Charm of the place, calm, relaxing, large rooms, attention to detail.
Charm of Moha's breakfasts, in the garden or in the majestic dining room.
Charming common areas, well-maintained swimming pool, garden furniture, relaxation lounge, snack room.
is this the perfect place then? If not, it's close!
Thank you Jean-Claude, Thank you Moha You put your heart into it, and it shows.
Charming welcome from Jean-Claude and Moha, their constant desire to make the stay perfect.
Charm of the place, calm, relaxing, large rooms, attention to detail.
Charm of Moha's breakfasts, in the garden or in the majestic dining room.
Charming common areas, well-maintained swimming pool, garden furniture, relaxation lounge, snack room.
is this the perfect place then? If not, it's close!
Thank you Jean-Claude, Thank you Moha You put your heart into it, and it shows.
Risposta dell'hotel
Data del commento: 22 set 2023
Merci Christine et Philippe pour cette évaluation.
Vous êtes parmi les "highlights " depuis des années et je crois que vous n'êtes pas près de perdre votre couronne si virtuelle soit elle.
Toutes nos amitiés très sincères
jean Claude and Moha.
Vous êtes parmi les "highlights " depuis des années et je crois que vous n'êtes pas près de perdre votre couronne si virtuelle soit elle.
Toutes nos amitiés très sincères
jean Claude and Moha.
Viaggiatore in famiglia
Data del commento: 3 ago 2023
Periodo del soggiorno: ago 2023
Ludicrous behaviour from the proprietors!
Ok - let’s keep it balanced. The buildings are incredible, the room was beautiful and the breakfast was great. The proprietors helped us to book a nice meal at a nearby restaurant
BUT…..
Our experience was completely undermined and spoiled by the attitude the owners give off that they are watching you and criticising you. Our daughters (pre-teen) were also kind of freaked out by the owners telling them that they were "just the other side of the door". During the first day of our stay we received an email telling us our room was “too messy” and that “they would speak to us about it when we got back”. When we got back we also found that a half bottle of wine that we had preserved from lunch (and had NOT been drinking in the room) and been taken away - apparently due to the “No Alcohol in rooms” policy which other reviewers have mentioned which we were equally unaware of prior to arrival.
I see from previous posts that we can expect a vigorous defence from the owners so I look forward to reading that - but all I would ask them to consider is - we came with an open mind and with no reason to find fault, and through your actions you spoiled our stay in your establishment.
We sent an email to the proprieters with some feedback of why we were disappointed - and if we had received anything back approaching a constructive or reflective response, we would not be posting this - but what we got back was further blaming, criticism and absolutely no acknowledgement that anything could possibly be wrong.
So, approach with caution. Be clear that the owners expect you to dance to their tune (but without telling you what the tune is until you arrive....) and will treat you all like naughty children if you don't.
BUT…..
Our experience was completely undermined and spoiled by the attitude the owners give off that they are watching you and criticising you. Our daughters (pre-teen) were also kind of freaked out by the owners telling them that they were "just the other side of the door". During the first day of our stay we received an email telling us our room was “too messy” and that “they would speak to us about it when we got back”. When we got back we also found that a half bottle of wine that we had preserved from lunch (and had NOT been drinking in the room) and been taken away - apparently due to the “No Alcohol in rooms” policy which other reviewers have mentioned which we were equally unaware of prior to arrival.
I see from previous posts that we can expect a vigorous defence from the owners so I look forward to reading that - but all I would ask them to consider is - we came with an open mind and with no reason to find fault, and through your actions you spoiled our stay in your establishment.
We sent an email to the proprieters with some feedback of why we were disappointed - and if we had received anything back approaching a constructive or reflective response, we would not be posting this - but what we got back was further blaming, criticism and absolutely no acknowledgement that anything could possibly be wrong.
So, approach with caution. Be clear that the owners expect you to dance to their tune (but without telling you what the tune is until you arrive....) and will treat you all like naughty children if you don't.
Risposta dell'hotel
Data del commento: 6 ago 2023
I could not imagine you would dare to expose your claim on trip advisor. It's now evident for me you are not conscious what you did during your stay in my house. I don't want to waste my time to justify myself again and I leave behind copy of the last correspondance I have addressed to you i. It's self explanatory ......
As I am a little be naive, I hope this experience you lived at Clos Chavigny will improve your attitude in other B&B in the future. I leave at Trip advisor disposal pictures of the rooms after one night stay....No more comments would be necessary !!
JC Parotin
Good morning
I appreciate your last sentence about the respect we do expect from paying guests . The reverse is also a must vis a vis the guests provided they behave correctly in a house which is not their private one..A must is the politeness of every member of the family including children etc ..The last example I have in mind is your silent departure from Chavigny, on Wednesday without saying goodbye . We had prepared your breakfast and left on the table the bottle of wine" stolen" the day before..Imagine our surprise !!!...( Stolen is not very appropriate, by the way but you used it). The email announcing your early departure was read after nine AM as we do every day for all mailing..
.I must tell you that it's the first time I see such a disorder in rooms, they look like a battlefield and I am certainly far from reality. Your past experience in room cleaning in a British hotel is not relevant , we are in France and Chavigny is a private house where everything is not permitted..It's showing a lack of respect to your hosts to offer such a miserable image just after one night stay !!!!!. I cannot imagine after 2 or 3 nights !!!!; how can we live in such untidy places. It remains a mystery for the cleaning lady and myself as well. When I was in England I have attended many hotels and I have always correctly handled my room as My parents showed me when i was a teenager
Concerning your daughters, I have had a bad impression at the arrival , (not a word) and when they visited their room, You were present and have certainly remarked. I was embarrassed about their attitude ? I must tell you I would have appreciated you addressing some comments to them....Politeness does not seem to be a priority especially for the oldest one..
...
.Personally I would have prefered as I have proposed in my last email we had an "explanation" before you leave instead of this correspondence..
I am not waiting for any response , I just want to forget this bad experience.
JC Parotin.
As I am a little be naive, I hope this experience you lived at Clos Chavigny will improve your attitude in other B&B in the future. I leave at Trip advisor disposal pictures of the rooms after one night stay....No more comments would be necessary !!
JC Parotin
Good morning
I appreciate your last sentence about the respect we do expect from paying guests . The reverse is also a must vis a vis the guests provided they behave correctly in a house which is not their private one..A must is the politeness of every member of the family including children etc ..The last example I have in mind is your silent departure from Chavigny, on Wednesday without saying goodbye . We had prepared your breakfast and left on the table the bottle of wine" stolen" the day before..Imagine our surprise !!!...( Stolen is not very appropriate, by the way but you used it). The email announcing your early departure was read after nine AM as we do every day for all mailing..
.I must tell you that it's the first time I see such a disorder in rooms, they look like a battlefield and I am certainly far from reality. Your past experience in room cleaning in a British hotel is not relevant , we are in France and Chavigny is a private house where everything is not permitted..It's showing a lack of respect to your hosts to offer such a miserable image just after one night stay !!!!!. I cannot imagine after 2 or 3 nights !!!!; how can we live in such untidy places. It remains a mystery for the cleaning lady and myself as well. When I was in England I have attended many hotels and I have always correctly handled my room as My parents showed me when i was a teenager
Concerning your daughters, I have had a bad impression at the arrival , (not a word) and when they visited their room, You were present and have certainly remarked. I was embarrassed about their attitude ? I must tell you I would have appreciated you addressing some comments to them....Politeness does not seem to be a priority especially for the oldest one..
...
.Personally I would have prefered as I have proposed in my last email we had an "explanation" before you leave instead of this correspondence..
I am not waiting for any response , I just want to forget this bad experience.
JC Parotin.
Coppia
UK
Data del commento: 19 ago 2022
Periodo del soggiorno: ago 2022
What a find!
What a find! This hidden gem is run by a wonderful couple who have renovated this 17th century mansion just outside historic Chinon.
The decor is exquisite and while it really is like stepping back in time, it’s fabulously comfortable. The pool and gardens are a particular attraction!
Jean Claude and Moha suggested a trip to the local castle where a tango spectacular was being held on our first night. Lit by 1000 candles, it was a wonderful evening.
Breakfast was on the terrace and was enough to keep us going all day, with croissants and hard boiled eggs, freshly baked bread and local goats cheese!
The decor is exquisite and while it really is like stepping back in time, it’s fabulously comfortable. The pool and gardens are a particular attraction!
Jean Claude and Moha suggested a trip to the local castle where a tango spectacular was being held on our first night. Lit by 1000 candles, it was a wonderful evening.
Breakfast was on the terrace and was enough to keep us going all day, with croissants and hard boiled eggs, freshly baked bread and local goats cheese!
Risposta dell'hotel
Data del commento: 29 ago 2022
"Hidden gem", let's hope it will remain so for a long time so that it retains the particular character of an authentic old house.
Thank you for this wonderful review on Trip Advisor.
We have had many compliments from these evenings offered by the Chateau de l'Islette as well as the wonderful night walks of the Abbey of Fontevraud.
During your next stay we will use your talents as food critics. Jean Claude and Moha
Thank you for this wonderful review on Trip Advisor.
We have had many compliments from these evenings offered by the Chateau de l'Islette as well as the wonderful night walks of the Abbey of Fontevraud.
During your next stay we will use your talents as food critics. Jean Claude and Moha
Altro
Data del commento: 7 set 2022
Periodo del soggiorno: ago 2022
draconian & condescending and so disappointing.
The building, garden and rooms of Le Clos Chavigny are as beautifully spacious and attractive as we anticipated from the photographs. This historic chambre-d'hôtes has sadly much more charm than the owners. Our experience here was not so good.
Firstly, the house rules are draconian and easy to miss, (no mention on booking.com), so only on arrival one discovers drinking any alcohol or eating any food is banned in bedrooms or public areas including the garden. (I comprehend why glass near the pool). Given the significant distances to any hostelry (somewhat underestimated on bookings.com) we felt this unreasonable and impractical particularly as we had arrived by bicycle.
Our second and more significant comment is the manner in we were treated. Any slight query to the above rules, will leave one feeling watched suspiciously. The usual French response to questions “but of course” is taken to a new level of indignation! One might blame cultural differences, but it was more severe than that. We had a couple of conversations escalating beyond reason. I suspect they have bitten off more than they can chew or are bored with being in service. Having worked in 5* hotels and running our own accommodation I know how difficult but important it can be to ‘bite one’s lip’ and display humility.
Firstly, the house rules are draconian and easy to miss, (no mention on booking.com), so only on arrival one discovers drinking any alcohol or eating any food is banned in bedrooms or public areas including the garden. (I comprehend why glass near the pool). Given the significant distances to any hostelry (somewhat underestimated on bookings.com) we felt this unreasonable and impractical particularly as we had arrived by bicycle.
Our second and more significant comment is the manner in we were treated. Any slight query to the above rules, will leave one feeling watched suspiciously. The usual French response to questions “but of course” is taken to a new level of indignation! One might blame cultural differences, but it was more severe than that. We had a couple of conversations escalating beyond reason. I suspect they have bitten off more than they can chew or are bored with being in service. Having worked in 5* hotels and running our own accommodation I know how difficult but important it can be to ‘bite one’s lip’ and display humility.
Risposta dell'hotel
Data del commento: 9 set 2022
I am sorry that you did not enjoy your stay mainly because of our attitude towards you. I will come back again to the main criticism which relates to the consumption of alcohol and the taking of meals in the rooms? You are referring to Booking.com when you have booked directly on our website. This website mentions these provisions very clearly. I will spare you the reasons that led to these restrictions (which are mainly health and respect for residents) that you could have circumvented if you had accepted the use of a lounge provided for this purpose. You are referring to your background in a 5-star hotel where normally customers do not ask themselves this type of question!!!!!. As for your gite that you have in France, the conditions are not at all the same since normally kitchen and dining room are available. To conclude, we are used to receiving polite people with a behavior worthy of the house which welcomes them and we are determined to continue on this path which sometimes displeases some sad people.
Altro
NL
Data del commento: 24 ago 2021
Periodo del soggiorno: lug 2021
Hospitality NO, smelly towels, no extra bottle of water. Just grabbing money and don't disturb them.
Liked · The weather, the pool and the garden. For the rest was my stay terrible, being treated very unfriendly after asking for a clean (non-smelly) towel and 1 bottle of water after my daily running.
DISLIKED · Smelly towels (like a mop), noisy toilet, management very unfriendly, bad internet almost everywhere, no refill of water in the room (although mail correspondence before arrival mentioned 'it would be no problem'), very dark corridor to the rooms (due to shutters, lights are necessary, see photo), no tea/coffee facilities in the room (are tugged far away in the building), barking dog. Breakfast table was just a simple conference table, with only 4 rooms, this didn't match with the rest of the breakfast set up. No hospitality at all! Made reservations for 7 nights, but after an unfriendly discussion about 1 clean towel and a bottle of water, I was sent away (after 2 nights). Ofcourse the rest of my stay was cancelled and booked elsewhere. Still was charged for the full stay for 2 people, while my husband wasn't even there already (would arrive later on that week, due to work). Looked at Booking and saw all their rooms were fully booked!! Hospitality is no where to be found on this property. My compliments about their garden were neglected 'we don't need your compliments'.
DISLIKED · Smelly towels (like a mop), noisy toilet, management very unfriendly, bad internet almost everywhere, no refill of water in the room (although mail correspondence before arrival mentioned 'it would be no problem'), very dark corridor to the rooms (due to shutters, lights are necessary, see photo), no tea/coffee facilities in the room (are tugged far away in the building), barking dog. Breakfast table was just a simple conference table, with only 4 rooms, this didn't match with the rest of the breakfast set up. No hospitality at all! Made reservations for 7 nights, but after an unfriendly discussion about 1 clean towel and a bottle of water, I was sent away (after 2 nights). Ofcourse the rest of my stay was cancelled and booked elsewhere. Still was charged for the full stay for 2 people, while my husband wasn't even there already (would arrive later on that week, due to work). Looked at Booking and saw all their rooms were fully booked!! Hospitality is no where to be found on this property. My compliments about their garden were neglected 'we don't need your compliments'.
Risposta dell'hotel
Data del commento: 30 ago 2021
After Booking, Google, we are now on the third publishing but this time I will not send any reply s to justify my position. People (if interested?) can consult it on Booking or Google.
I am sure that Helen Grundmeyer has not to be anxious about copyrights. The high degree of quality of her art pieces (writing and pictures) can be considered as a guarantee of non-copying.
I am convinced that what is excessive is always suspect and can have sometimes dangerous consequences.
I suggest that Trip advisor and others should conduct sometimes some complementary investigations before publishing. As a consequence, I am convinced this type of review would not appear on their sites.
I am sure that Helen Grundmeyer has not to be anxious about copyrights. The high degree of quality of her art pieces (writing and pictures) can be considered as a guarantee of non-copying.
I am convinced that what is excessive is always suspect and can have sometimes dangerous consequences.
I suggest that Trip advisor and others should conduct sometimes some complementary investigations before publishing. As a consequence, I am convinced this type of review would not appear on their sites.
Posizione eccellente
7 Rue de la Rouillere, Lerné, 37500, Francia|0,85 km dal centro
Check-in e check-out
Check-in dalle ore:
16:00
Check-out entro le ore:
11:00
Informazioni utili
Ci dispiace, non sono ammessi bambini in questo hotel
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
Per ricevere informazioni sull'aggiunta di una culla, contatta l'hotel.
Animali domestici non ammessi
Colazione disponibile
Opzioni colazione
Colazione occidentale
Questa struttura non accetta feste.
L’hotel accetta i seguenti metodi di pagamento:
Cash
Le Clos Chavigny: domande frequenti
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