Novotel Paris 20 Belleville
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Animali | Animali domestici ammessi con un costo aggiuntivo |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Centro fitness
Reception 24h
Ristorante
Scopri di più su Novotel Paris 20 Belleville
Novotel Paris 20 Belleville
La posizione in cui si trova Novotel Belleville Paris 20 di Parigi è centralissima, a solo 5 minuti di auto da Piazza della Repubblica e Canal Saint-Martin. Questo hotel si trova a 4 km da Cattedrale di Notre-Dame e 4,2 km da Opéra Garnier. Avrai a disposizione molti servizi ricreativi, tra cui una palestra aperta giorno e notte, nonché il Wi-Fi gratuito. Un hotel offre un'ampia scelta di snack al bar/caffetteria; se preferisci restare nella tua stanza, potrai richiedere il servizio in camera con orario limitato. Intrattieniti con gli altri ospiti al cocktail di benvenuto offerto in giorni selezionati. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione a buffet è servita nei giorni feriali dalle ore 06:30 alle ore 10:00 e nel fine settimana dalle ore 06:30 alle ore 10:00, dietro pagamento di un supplemento. Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e una cassetta di sicurezza presso la reception. Il un parcheggio (a pagamento) è disponibile in loco. Rilassati in una delle 119 camere con aria condizionata della struttura, complete di minibar e TV a schermo piatto. Riposati su un comodo letto con materasso a doppio strato e biancheria da letto di alta qualità. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. I bagni dispongono di doccia e asciugacapelli.
Recensioni di 
Viaggiatore in famiglia
Data del commento: 17 ago 2026
Periodo del soggiorno: ago 2026
The only place to stay in Paris
Perfect location for accessing central Paris via metro lines. You have everything you need close by - pharmacy, supermarket, cafes and restaurants without the extortionate prices of central Paris. There is even a market every Tuesday and Friday opposite the hotel which we loved. 1 kg of gorgeous fruit for a euro! You can buy everything you possibly need from it - batteries to toothpaste.
The hotel itself is very clean and we found the service faultless. We would particularly like to mention Kazi and Badreddine for their help and assistance throughout our stay. Would recommend this hotel to everyone looking to stay in Paris; it’s excellent value for money.
Although we didn’t eat in the hotel itself was clearly very popular. Each floor has a water station where you could fill up your bottle with ice cold or cool water- this was a godsend in the heat! The hotel also provides Rituals handwash, shampoo and shower gel which is lovely.
Would definitely come back!
The hotel itself is very clean and we found the service faultless. We would particularly like to mention Kazi and Badreddine for their help and assistance throughout our stay. Would recommend this hotel to everyone looking to stay in Paris; it’s excellent value for money.
Although we didn’t eat in the hotel itself was clearly very popular. Each floor has a water station where you could fill up your bottle with ice cold or cool water- this was a godsend in the heat! The hotel also provides Rituals handwash, shampoo and shower gel which is lovely.
Would definitely come back!
Risposta dell'hotel
Data del commento: 19 ago 2026
Hello,
Thank you very much for taking the time to share your wonderful feedback following your stay at Novotel Paris 20 Belleville.
We are delighted to hear that you appreciated our convenient location, with easy access to the Metro, as well as the nearby shops, cafés, restaurants, and local market. It is also wonderful to know that you found our hotel clean and our service faultless.
A special thank you for mentioning Kazi and Badreddine. We will be sure to share your kind words with them, as we are certain they will be delighted to know that their assistance made a positive difference to your stay.
We are also pleased that you enjoyed our water stations, especially during the warm weather, and appreciated the Rituals amenities provided in your room.
Thank you once again for your excellent recommendation and for your kind words. We look forward to welcoming you back to Novotel Paris 20 Belleville on your next visit to Paris.
Julia
Novotel Belleville
Thank you very much for taking the time to share your wonderful feedback following your stay at Novotel Paris 20 Belleville.
We are delighted to hear that you appreciated our convenient location, with easy access to the Metro, as well as the nearby shops, cafés, restaurants, and local market. It is also wonderful to know that you found our hotel clean and our service faultless.
A special thank you for mentioning Kazi and Badreddine. We will be sure to share your kind words with them, as we are certain they will be delighted to know that their assistance made a positive difference to your stay.
We are also pleased that you enjoyed our water stations, especially during the warm weather, and appreciated the Rituals amenities provided in your room.
Thank you once again for your excellent recommendation and for your kind words. We look forward to welcoming you back to Novotel Paris 20 Belleville on your next visit to Paris.
Julia
Novotel Belleville
Coppia
Data del commento: 29 lug 2026
Periodo del soggiorno: lug 2026
Do not waste your money, go elsewhere.
The staff at the front desk changes every day and does not care about the guests at all.
We arrived and the Wi-Fi was not working; we needed it, and the front desk did not care at all. We were in a room with a window that was supposed to be locked but was wide open; the hotel phone was not working. A towel in the bathroom was dirty. The next day we changed rooms; the phone in this new room was not working, the safe was locked, the shower was leaking everywhere in the bathroom despite being well closed, and so after a shower in the evening, we had to go down to ask for towels to mop up the floor because the phone still did not work, the carpets were stained, and some things were broken in the shower, just as there was mold on the shower panel where the water was leaking. The person did not care at all that the shower was leaking. We had to go down 5-6 times in 2 nights because the phones were not working and the people at the front desk told us each time that they were going to send someone to fix the issues, and each time when we returned in the evening, the new person at the front desk told us that nothing was noted in their files, so nothing had been done. After 2 nights, we decided to leave this 4-star hotel, which is not one.
I could not rest with all the issues in the room, and the staff, who absolutely did not care, was unbearable to me, given the price I paid for the room. Before leaving, I asked them to make a gesture for all the inconveniences, and once again, they did not care at all, not even a refund for the night in the rotten room they moved us to, not even ten percent, nothing. I will never go to this hotel again, which only thinks about making money. The team leader even suggested that we change rooms a 3rd time as if everything were normal. I was exhausted, I was having panic attacks, and I just wanted to leave this place. Honestly, run away from this hotel, which is only after your money and does not care about your comfort.
We arrived and the Wi-Fi was not working; we needed it, and the front desk did not care at all. We were in a room with a window that was supposed to be locked but was wide open; the hotel phone was not working. A towel in the bathroom was dirty. The next day we changed rooms; the phone in this new room was not working, the safe was locked, the shower was leaking everywhere in the bathroom despite being well closed, and so after a shower in the evening, we had to go down to ask for towels to mop up the floor because the phone still did not work, the carpets were stained, and some things were broken in the shower, just as there was mold on the shower panel where the water was leaking. The person did not care at all that the shower was leaking. We had to go down 5-6 times in 2 nights because the phones were not working and the people at the front desk told us each time that they were going to send someone to fix the issues, and each time when we returned in the evening, the new person at the front desk told us that nothing was noted in their files, so nothing had been done. After 2 nights, we decided to leave this 4-star hotel, which is not one.
I could not rest with all the issues in the room, and the staff, who absolutely did not care, was unbearable to me, given the price I paid for the room. Before leaving, I asked them to make a gesture for all the inconveniences, and once again, they did not care at all, not even a refund for the night in the rotten room they moved us to, not even ten percent, nothing. I will never go to this hotel again, which only thinks about making money. The team leader even suggested that we change rooms a 3rd time as if everything were normal. I was exhausted, I was having panic attacks, and I just wanted to leave this place. Honestly, run away from this hotel, which is only after your money and does not care about your comfort.
Risposta dell'hotel
Data del commento: 31 lug 2026
Bonjour,
Merci d'avoir pris le temps de partager votre retour d'expérience. Nous sommes sincèrement désolés de lire que votre séjour n'a pas été à la hauteur de vos attentes, et nous vous présentons nos plus sincères excuses pour les nombreux désagréments rencontrés.
Nous regrettons profondément les différents problèmes techniques que vous avez rencontrés, notamment avec le Wi-Fi, les téléphones des chambres, le coffre-fort, la fuite de la douche ainsi que l'état de certains équipements et de la salle de bain. Il est également inacceptable qu'une serviette n'ait pas été parfaitement propre à votre arrivée, et nous comprenons parfaitement votre déception.
Ce qui nous attriste le plus à la lecture de votre commentaire est le sentiment de ne pas avoir été écouté ni pris en considération. Vous n'auriez jamais dû avoir à vous déplacer à plusieurs reprises à la réception pour signaler les mêmes problèmes, ni avoir l'impression que vos demandes n'étaient pas suivies d'effet. Nous regrettons sincèrement le manque de coordination entre nos équipes ainsi que l'impression d'indifférence que vous avez ressentie.
Bien qu'un nouveau changement de chambre vous ait été proposé dans le but de trouver une solution, nous comprenons parfaitement qu'après les différents désagréments déjà subis, cette proposition n'était plus satisfaisante.
Soyez assuré que votre retour a été partagé avec nos équipes de Réception, de Maintenance et de Gouvernance afin qu'une analyse approfondie soit menée. Nous souhaitons comprendre pourquoi les interventions demandées n'ont pas été correctement suivies et mettre en place les actions nécessaires pour éviter qu'une telle situation ne se reproduise.
Nous sommes sincèrement désolés que ce séjour ait été une source de stress alors qu'il aurait dû être un moment de détente. Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience, car vos remarques nous permettent de poursuivre nos efforts d'amélioration.
Nous espérons qu'un jour vous nous donnerez l'opportunité de regagner votre confiance.
Bien cordialement,
Julia
Guest Relations
Novotel Belleville
Merci d'avoir pris le temps de partager votre retour d'expérience. Nous sommes sincèrement désolés de lire que votre séjour n'a pas été à la hauteur de vos attentes, et nous vous présentons nos plus sincères excuses pour les nombreux désagréments rencontrés.
Nous regrettons profondément les différents problèmes techniques que vous avez rencontrés, notamment avec le Wi-Fi, les téléphones des chambres, le coffre-fort, la fuite de la douche ainsi que l'état de certains équipements et de la salle de bain. Il est également inacceptable qu'une serviette n'ait pas été parfaitement propre à votre arrivée, et nous comprenons parfaitement votre déception.
Ce qui nous attriste le plus à la lecture de votre commentaire est le sentiment de ne pas avoir été écouté ni pris en considération. Vous n'auriez jamais dû avoir à vous déplacer à plusieurs reprises à la réception pour signaler les mêmes problèmes, ni avoir l'impression que vos demandes n'étaient pas suivies d'effet. Nous regrettons sincèrement le manque de coordination entre nos équipes ainsi que l'impression d'indifférence que vous avez ressentie.
Bien qu'un nouveau changement de chambre vous ait été proposé dans le but de trouver une solution, nous comprenons parfaitement qu'après les différents désagréments déjà subis, cette proposition n'était plus satisfaisante.
Soyez assuré que votre retour a été partagé avec nos équipes de Réception, de Maintenance et de Gouvernance afin qu'une analyse approfondie soit menée. Nous souhaitons comprendre pourquoi les interventions demandées n'ont pas été correctement suivies et mettre en place les actions nécessaires pour éviter qu'une telle situation ne se reproduise.
Nous sommes sincèrement désolés que ce séjour ait été une source de stress alors qu'il aurait dû être un moment de détente. Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience, car vos remarques nous permettent de poursuivre nos efforts d'amélioration.
Nous espérons qu'un jour vous nous donnerez l'opportunité de regagner votre confiance.
Bien cordialement,
Julia
Guest Relations
Novotel Belleville
Coppia
Data del commento: 21 ago 2026
Periodo del soggiorno: ago 2026
very good stay
Atypical reception with just a table, but fast and efficient, that is the main thing. We stayed for 3 days at this hotel. Our general impression, excellent. Numerous dining options nearby. Renovated and very quiet room. An XXL shower. Far from the center, but easy to access. Friendly staff. Excellent value for money for Paris
Risposta dell'hotel
Data del commento: 24 ago 2026
Bonjour,
Merci beaucoup d’avoir pris le temps de partager votre expérience avec nous.
Nous sommes ravis de savoir que vous avez passé un excellent séjour et que vous avez particulièrement apprécié la gentillesse de notre équipe, l’efficacité de notre réception ainsi que le confort et le calme de votre chambre rénovée.
Nous sommes également heureux que vous ayez apprécié la proximité des restaurants et la facilité d’accès au centre de Paris. Votre retour concernant le rapport qualité/prix nous fait particulièrement plaisir.
Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement au Novotel Paris 20 Belleville pour un autre excellent séjour.
Novotel Belleville
Merci beaucoup d’avoir pris le temps de partager votre expérience avec nous.
Nous sommes ravis de savoir que vous avez passé un excellent séjour et que vous avez particulièrement apprécié la gentillesse de notre équipe, l’efficacité de notre réception ainsi que le confort et le calme de votre chambre rénovée.
Nous sommes également heureux que vous ayez apprécié la proximité des restaurants et la facilité d’accès au centre de Paris. Votre retour concernant le rapport qualité/prix nous fait particulièrement plaisir.
Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement au Novotel Paris 20 Belleville pour un autre excellent séjour.
Novotel Belleville
Viaggiatore in famiglia
Data del commento: 27 lug 2026
Periodo del soggiorno: lug 2026
Highly recommended hotel
The hotel is located in the multi-ethnic Belleville district; there are several restaurants and two supermarkets nearby. It is situated right across the street as soon as you exit the metro station. The rooms are modern and well-laid out, and the bathroom is spacious and comfortable. There are water dispensers in the hallways. The international breakfast offers both sweet and savory options, all of which are tasty and high-quality. I will certainly stay at the Novotel 20 Belleville the next time I visit Paris.
Risposta dell'hotel
Data del commento: 29 lug 2026
Dear Vitino,
Thank you so much for taking the time to share your wonderful review.
We are delighted to hear that you enjoyed your stay with us and appreciated our location in the vibrant Belleville neighborhood, with its many restaurants, supermarkets, and convenient access to the metro. It is also a pleasure to know that you found your room modern and comfortable, enjoyed our spacious bathroom, and made use of the water dispensers available on each floor.
We are especially pleased that our international breakfast met your expectations and that you appreciated both its variety and quality. Your kind words are a great source of motivation for our entire team.
It means a great deal to us that you would choose Novotel Belleville again for your next visit to Paris. We look forward to welcoming you back soon!
Kind regards,
Julia
Guest Relations
Novotel Belleville
Thank you so much for taking the time to share your wonderful review.
We are delighted to hear that you enjoyed your stay with us and appreciated our location in the vibrant Belleville neighborhood, with its many restaurants, supermarkets, and convenient access to the metro. It is also a pleasure to know that you found your room modern and comfortable, enjoyed our spacious bathroom, and made use of the water dispensers available on each floor.
We are especially pleased that our international breakfast met your expectations and that you appreciated both its variety and quality. Your kind words are a great source of motivation for our entire team.
It means a great deal to us that you would choose Novotel Belleville again for your next visit to Paris. We look forward to welcoming you back soon!
Kind regards,
Julia
Guest Relations
Novotel Belleville
Viaggiatore in gruppo
Data del commento: 22 lug 2026
Periodo del soggiorno: giu 2026
Terrible and awful experience
We were 2 families with similar bookings, both with half board. The hotel was chosen because it handled gluten-free options. We arrived at the reception (a table with a very questionable green rug) and they told us "verbally" that the restaurant had been closed for 2 months. We could have canceled or modified the booking until the day before, but obviously, since we were not notified, we were "forced" to stay at this hotel. This caused us great inconvenience because it forced us to change all the itineraries we had planned, since we had to look for restaurants that had gluten-free options each time. We were not charged for the half-board. Upon our arrival, there was a lot of carelessness in calculating the amounts to be paid, which had no rule, but the staff did not know what to do and even asked us what amount we wanted to pay. The following day we had a meeting with the manager Bruno, who proved to be more incompetent than the people from the day before. He kept looking at us without giving us an answer and saying, "I don't know what to do, what can I do for you?" It was not up to us to find a solution, but him. The breakfast was very questionable and we found ants and flies near the food. There was no hygiene, in addition to there being little choice for gluten-free options. However, the worst thing is the lack of communication about the restaurant closing, which did not give us the chance to choose.
Risposta dell'hotel
Data del commento: 29 lug 2026
Dear Guest,
Thank you for taking the time to share your detailed feedback. We are truly sorry to learn that your experience with us did not meet your expectations, and we sincerely apologize for the disappointment and inconvenience you encountered.
First and foremost, we deeply regret the lack of communication regarding the temporary closure of our restaurant. We completely understand how frustrating this must have been, especially as you specifically chose our hotel because of the gluten-free dining options and had booked a half-board stay. We recognize that not being informed in advance prevented you from making an informed decision before your arrival, and we sincerely apologize for the disruption this caused to your trip.
We are also sorry that your arrival experience did not reflect the level of professionalism we aim to provide. Your comments regarding the check-in process, the confusion surrounding the charges, and your interaction with our team have been taken very seriously and will be reviewed internally so that we can improve our procedures and communication.
We also regret to read your comments regarding your discussion with our management team. We understand that you were expecting clear answers and an appropriate solution, and we are sorry that you left with the impression that your concerns were not handled as they should have been.
Regarding breakfast, we sincerely apologize for the issues you described. The presence of insects near the food is unacceptable, and your comments have been immediately shared with our kitchen and housekeeping teams so that the necessary corrective actions can be taken. We also appreciate your feedback regarding the gluten-free selection, which will be reviewed with our food and beverage team.
While we are pleased that the half-board supplement was not charged, we fully understand that this did not compensate for the inconvenience and disappointment you experienced throughout your stay.
Your feedback is invaluable, and we sincerely thank you for bringing these matters to our attention. We hope that, despite this experience, you will allow us the opportunity to regain your trust during a future stay.
Kind regards,
Julia
Guest Relations
Novotel Belleville
Thank you for taking the time to share your detailed feedback. We are truly sorry to learn that your experience with us did not meet your expectations, and we sincerely apologize for the disappointment and inconvenience you encountered.
First and foremost, we deeply regret the lack of communication regarding the temporary closure of our restaurant. We completely understand how frustrating this must have been, especially as you specifically chose our hotel because of the gluten-free dining options and had booked a half-board stay. We recognize that not being informed in advance prevented you from making an informed decision before your arrival, and we sincerely apologize for the disruption this caused to your trip.
We are also sorry that your arrival experience did not reflect the level of professionalism we aim to provide. Your comments regarding the check-in process, the confusion surrounding the charges, and your interaction with our team have been taken very seriously and will be reviewed internally so that we can improve our procedures and communication.
We also regret to read your comments regarding your discussion with our management team. We understand that you were expecting clear answers and an appropriate solution, and we are sorry that you left with the impression that your concerns were not handled as they should have been.
Regarding breakfast, we sincerely apologize for the issues you described. The presence of insects near the food is unacceptable, and your comments have been immediately shared with our kitchen and housekeeping teams so that the necessary corrective actions can be taken. We also appreciate your feedback regarding the gluten-free selection, which will be reviewed with our food and beverage team.
While we are pleased that the half-board supplement was not charged, we fully understand that this did not compensate for the inconvenience and disappointment you experienced throughout your stay.
Your feedback is invaluable, and we sincerely thank you for bringing these matters to our attention. We hope that, despite this experience, you will allow us the opportunity to regain your trust during a future stay.
Kind regards,
Julia
Guest Relations
Novotel Belleville
Posizione ottima
64 74 Boulevard De Belleville, Folie-Méricourt, Parigi, 75020, Francia|3,42 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
12:00
Informazioni utili
Animali domestici ammessi con un costo aggiuntivo
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
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