Novotel Grenoble Nord Voreppe
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In sintesi
Check-in dalle ore: | 12:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Animali | Animali domestici ammessi con un costo aggiuntivo |
Servizi
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Novotel Grenoble Nord Voreppe
Novotel Grenoble Nord Voreppe nella periferia, a Voreppe, è a 5 minuti di auto da Parc Naturel Régional de la Chartreuse e 11 minuti da Jardin de Ville. Questo hotel per famiglie dista 13,2 km da Funivia di Grenoble-Bastille e 13,8 km da Museo di Grenoble. Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una palestra e una piscina stagionale all'aperto. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e una sala giochi/videogiochi. Per il pranzo e la cena, visita LA TERRASSE DES ALPES, un ristorante specializzato in cucina francese, oppure, se preferisci stare nella tua stanza, richiedi il servizio in camera con orario limitato. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione a buffet è servita nei giorni feriali dalle ore 06:30 alle ore 09:30 e nel fine settimana dalle ore 07:00 alle ore 10:30, dietro pagamento di un supplemento. Potrai usufruire di accesso gratuito a Internet via cavo, check-out veloce e un pratico servizio di lavanderia e lavaggio a secco. Stai pianificando un evento a Voreppe? Presso un hotel avrai a disposizione 192 metri quadrati di spazio con un'area per conferenze e sale riunioni. Il un parcheggio gratuito è disponibile in loco. Soggiorna in una delle 114 camere della struttura, complete di Smart TV. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera è dotato di set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, scrivanie e accessori per la preparazione di caffè/tè.
Data del commento: 3 giu 2026
Periodo del soggiorno: giu 2026
Good stopover hotel
Data del commento: 5 ago 2026
Periodo del soggiorno: ago 2026
Data del commento: 30 lug 2026
Hotel not representative of a 4-star.
We already knew this hotel.
Pleasant environment with a view of the mountains.
Pleasant pool during this heatwave period.
Hotel with its layout a bit outdated, among others by Mercure or even Ibis Styles.
Restaurant outsourced so our expenses not counted towards our loyalty points (good to know), table service chaotic.
Reception not up to the standard of a 4-star.
We are GOLD and yet no upgrade announced upon arrival.
By pointing it out, the upgrade was performed, but it should be on the schedule to do so.
Loyalty status does not seem to be the concern of this establishment.
I think that next time I will return to the center of Grenoble where there is a 5-star hotel worthy of the Accor group's reputation.
Ladies or Gentlemen of the management, be attentive and respect the quality charter with the group.
Risposta dell'hotel
Data del commento: 14 ago 2026
Thank you for taking the time to share your experience with us and for providing us with your feedback.
An upgrade is subject to hotel availability and therefore cannot be guaranteed. Nevertheless, we regret that it was not offered to you spontaneously upon arrival.
We would also like to clarify an important point regarding our hotel. We are a franchise hotel within the Accor Group: we fully benefit from the Novotel brand, its standards and its tools, while remaining independent in the day-to-day management and operation of our establishment. Certain decisions are therefore made directly by our management, while of course respecting the standards and commitments associated with the brand.
Regarding the restaurant, it is independently operated. Therefore, expenses incurred there are not necessarily eligible for the ALL – Accor Live Limitless loyalty programme. We understand that this information may be disappointing if you were not aware of it before your stay.
Regarding the hotel's design, we stand by its character and history. We understand that its style may appear less modern compared with other hotels within the group, but we remain fully committed to maintaining our property and ensuring the quality of the services we provide.
We of course respect your decision to choose other hotels for your future travels. Nevertheless, we hope that you will remember the positive aspects of our hotel, particularly its pleasant surroundings and privileged location, and that we may perhaps have the pleasure of welcoming you again in the future.
Best regards,
Héloïse, Receptionist at Novotel Grenoble Nord Voreppe
Data del commento: 18 lug 2026
Perfect for a one-night stopover
The rooms are a bit dated and could be renovated.
Data del commento: 22 giu 2026
Periodo del soggiorno: giu 2026
Totally negative experience. Poor management, inadequate hygiene, and serious medical negligence.
Rooms and cleanliness: The rooms are overly basic, but the main issue was hygiene, which was completely insufficient. The presence of carpet does not help, but the limit of what is acceptable was exceeded in the bathroom, where I found a spider walking on the theoretically clean shower curtain.
Catering and management of intolerances: In addition to the overnight stay, we had booked dinner, and the management turned out to be a true odyssey. We were required to pay in advance and provide a deposit for any damages. I find this initial distrust — applied to a group of Italian professionals with an average age of 38, serious individuals who ride for passion and certainly not to vandalize — decidedly offensive. As if that were not enough, after insisting on signing a binding contract for the menu, it was not respected on the first evening, forcing us to complain to receive the expected courses. The most unacceptable and dangerous aspect concerned the management of celiac disease. Despite having reported multiple times the presence of a celiac person, both via email and in person, they continued to serve her dishes containing gluten at dinner, forcing us to send them back each time. The peak was reached at breakfast: despite yet another expressed request, contaminated food or food with gluten was served, causing the person to start feeling unwell.
Conclusion: Total lack of professionalism, empathy, and respect for the health of customers. If you are looking for cleanliness, safety, and hospitality, I strongly advise you to choose another facility. Highly discouraged facility.
Risposta dell'hotel
Data del commento: 14 ago 2026
Thank you for taking the time to share your experience.
Regarding the rooms and maintenance, we pay close attention to the cleanliness of our establishment, and the rooms are inspected before each arrival. However, the occasional presence of a spider, particularly in a property surrounded by nature, does not in itself indicate a general lack of hygiene at the hotel.
Regarding your group of 17 people, the booking conditions, including advance payment and the request for a security deposit, are procedures put in place when accommodating groups. They are in no way a judgment made about your group or your nationality.
Regarding the evening meals, we would also like to clarify that the restaurant is independently operated and is not directly managed by the hotel. Any difficulties concerning the menu or the service should therefore be considered separately from the operation of our establishment.
We regret that you chose to describe your overall experience as a “total lack of professionalism”, while several of the services mentioned are provided by separate operators or departments. We remain committed to the quality of the welcome and service we provide and are always available during our guests’ stay to address any difficulties brought to our attention.
We have taken note of the factual elements of your review, while also wishing to provide these clarifications so that future guests may have the benefit of our perspective as well.
Best regards,
Héloïse, receptionist at Novotel Grenoble Nord Voreppe
Posizione ottima
1625 Route de Veurey, Voreppe, 38340, Francia|2,9 km dal centro
Check-in e check-out
Check-in dalle ore:
12:00
Check-out entro le ore:
12:00
Informazioni utili
Animali domestici ammessi con un costo aggiuntivo
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.