Numa Berlin Nook
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Animali | Animali domestici ammessi con un costo aggiuntivo |
Servizi
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Numa Berlin Nook
Se decidi di soggiornare in Numa Berlin Nook, ti troverai al centro di Berlino, a pochi passi da Chiesa di Sofia e Hackesche Höfe. Questo aparthotel si trova a 0,3 km da Hackescher Markt e 1 km da Collezione Hoffmann. Avrai a disposizione utili servizi come il Wi-Fi gratuito, servizi di concierge e negozi in loco. La colazione da portar via è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 08:00. Potrai usufruire di check-in veloce, check-out veloce e personale poliglotta. Rilassati in una delle 56 camere con stile personalizzato della struttura, complete di macchina per caffè espresso e TV a schermo piatto. Grazie ad un comodo letto con copriletto in piuma e biancheria da letto di alta qualità dormirai sonni tranquilli. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia gratuiti e asciugacapelli.
Data del commento: 28 mag 2026
Periodo del soggiorno: mag 2026
Data del commento: 7 mag 2026
Periodo del soggiorno: apr 2026
The worst hotel experience and customer service
On the day of check-in, exactly at 3 PM, I received an email saying that the room I had fully prepaid for 1.5 months in advance was suddenly unavailable. Their “solution” was to move me to a hotel on the outskirts of Berlin or “kindly” refund my money. Because obviously I came to Berlin for 3 days just to spend my time commuting on public transport instead of enjoying the city center.
And of course, at the prices available on the same day, it was impossible to find even the smallest room in central Berlin for the amount I had already paid in advance.
My reply email was completely ignored by the manager, Selma, so I had to contact every support channel possible, where I was either ignored again or repeatedly offered accommodation far outside the city center, with a 30+ minute public transport commute. Absolute nonsense.
Naturally, I chose to get my money back. Then I was told: “Please cancel the booking from your side and we will process the refund.”
Well, it has now been more than two weeks, and I am still waiting for my money back with absolutely no information about when Numa finally plans to return it. Numa managers — wake up and return my money. You are illegally withholding my funds.
I will make videos about this experience and leave reviews everywhere possible because this company leaves people stranded without any real alternative while also holding their money hostage. I can personally afford to book another hotel at last-minute prices — but what if someone else cannot?
What makes this even more disappointing is that I used to be a huge fan of the Numa hotel chain. I stayed at your properties in Florence, Belgium, and every time I visited Amsterdam, I chose Numa. In Amsterdam, whenever there was a force majeure situation, your team offered me upgraded accommodation within your own network. But in Berlin, without any proper explanation, you simply tried to relocate me to the middle of nowhere.
Truly shocking and unacceptable service.
Data del commento: 3 apr 2026
Periodo del soggiorno: mar 2026
Data del commento: 31 dic 2025
Periodo del soggiorno: dic 2025
But it’s spacious and clean.
Location was good but could be a little noisy at night with why I think were cleaners doing the local streets but why at such an ungodly hour?? Still not the hotels fault. All up it’s close to transport, very roomy and good value.
Data del commento: 14 set 2025
Periodo del soggiorno: set 2025
Basically, when you enter the property you are on your own - there is no support or information - I was able to work some things out myself, but the idea is that everything is done by apps - if you are not into apps, then it is not a good idea to stay here. I certainly won't be.
Posizione eccellente
Große Hamburger Straße 23, Mitte, Berlino, 10115, Germania|0,94 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
11:00
Informazioni utili
Animali domestici ammessi con un costo aggiuntivo
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.


