Mango Hill La Serene Puducherry
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Infos rapides
Arrivée à partir de : | 12:00 |
|---|---|
Départ avant : | 10:00 |
Commodités
Mango Hill La Serene Puducherry : avis
Commentaire : 2 juil. 2026
Date d'arrivée : juil. 2026
Resort Experience
Rooms are spacious and clean, special mention Devendra and Operation manager.
Réponse de l'hôtel
Commentaire : 2 juil. 2026
Namaste!
Thank you for sharing your valuable feedback about your stay at Mango Hill La Serene Puducherry. We are delighted to know that you enjoyed your overall experience and appreciated the spacious, clean rooms and amenities provided.
We are especially happy to hear your kind mention of Devendra and our Operations Manager. Your appreciation will certainly be shared with them and the team.
At the same time, we have noted your suggestions regarding healthier breakfast options, kid-friendly pool facilities, and maintenance improvements. Please be assured that your feedback has been taken seriously, and we will work on these areas to enhance the guest experience further.
Thank you once again for recommending us. We look forward to welcoming you back for an even better stay.
Sincerely,
The Mango Hill Team
Commentaire : 14 juin 2026
Date d'arrivée : juin 2026
Overall good.
Having said that, the staff was very good, friendly & cooperative. Devendra who was managing the night shift was helpful. One bengali cook, he went out of his way to serve us food. House keeping staff was also readily available & supportive.
It's just that the upper management need to pay more attention here.
Réponse de l'hôtel
Commentaire : 15 juin 2026
Namaste!
Thank you for taking the time to share your detailed feedback about your stay at Mango Hill La Serene Puducherry.
We are happy to know that you liked the property and truly appreciate your kind words about our staff. Your appreciation for Devendra, our cook, and the housekeeping team means a lot to us. We will surely pass on your compliments to them.
At the same time, we sincerely regret the inconvenience caused due to the non-availability of ice cubes, shortage of bottled water, limited menu availability, and the difficulty with local transport. These are important basics, and your feedback has been noted very seriously.
We completely agree that these areas need better attention, and our management team is already reviewing the gaps to ensure a smoother and more comfortable experience for future guests.
Thank you once again for recognizing the efforts of our team and for giving us valuable feedback to improve. We hope to welcome you back and offer you a much better experience.
Sincerely,
The Mango Hill Team
Commentaire : 6 juin 2026
Date d'arrivée : mai 2026
Couple stay
Réponse de l'hôtel
Commentaire : 8 juin 2026
Namaste!
Thank you for sharing your lovely feedback. We are delighted to know that you had a cosy, comfortable stay and enjoyed the wonderful location of Mango Hill La Serene Puducherry. Your kind words about Devendra at the reception mean a lot to us, and we will be happy to share your appreciation with him. We look forward to welcoming you again for another memorable stay.
Sincerely,
The Mango Hill Team
Commentaire : 2 juin 2026
Date d'arrivée : juin 2026
Good budget friendly hotel
One area of improvement is the rest room. Need renovation/ upgrade .
Overall a good budget friendly hotel situated very close to paradise beach suitable for a short stay with family.
Réponse de l'hôtel
Commentaire : 4 juin 2026
Namaste!
Thank you for sharing your kind feedback about Mango Hill La Serene Puducherry. We are delighted to know that you found our hotel budget-friendly, comfortable, and suitable for a short family stay near Paradise Beach.
Your appreciation for our friendly staff, especially Suresh and the restaurant team, means a lot to us. We are also glad that you enjoyed the food during your stay.
We have noted your feedback regarding the restroom renovation and upgrade. Guest comfort is very important to us, and we will certainly take this suggestion into consideration as we continue improving our facilities.
Thank you once again for choosing us. We look forward to welcoming you and your family back for an even better experience.
Sincerely,
The Mango Hill Team
Commentaire : 18 mai 2026
Date d'arrivée : mai 2026
Great experience
Réponse de l'hôtel
Commentaire : 19 mai 2026
Namaste!
Thank you so much for sharing such a wonderful review of your stay at Mango Hill La Serene Puducherry.
We are delighted to know that you had a great experience and enjoyed the clean rooms, peaceful ambience, delicious food, convenient location, and the overall value we strive to offer our guests. Your kind words about our well-trained and courteous team mean a lot to us.
A special thank you for mentioning Karmegam, Gautham, Pavithra, and our service and housekeeping teams. We will certainly share your appreciation with them, as it will motivate them to continue delivering warm and memorable hospitality.
We are truly happy to know that you would recommend us to your friends and family. We look forward to welcoming you back again soon for another relaxing stay.
Sincerely,
The Mango Hill Team
Explorer la région
Pooranankuppam Road, Pondichéry, 605007, Inde|7,73 km du centre-ville
Bon à savoir
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Mango Hill La Serene Puducherry : questions fréquentes

