The Orchard Retreat & Spa

Name: The Orchard Retreat & Spa
Address: Zakura, Naseem Bagh, Srinagar, 190006, India, Srinagar, Jammu e Kashmir, 190006, India

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In sintesi

Check-in dalle ore:	14:00
Check-out entro le ore:	12:00
Animali	Animali domestici non ammessi

Servizi

Wi-Fi

Parcheggio

Aria condizionata

Navetta per l'aeroporto

Piscina

Centro fitness

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The Orchard Retreat & Spa

The Orchard Retreat & Spa, Srinagar a Srinagar è comodissimo, in circa 10 minuti di auto ti permette di arrivare a Anchar Lake e a Dal Lake. Questo hotel per famiglie dista 5,6 km da Nigeen Lake e 5,9 km da Hazratbal Shrine. Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono un centro fitness, una piscina all'aperto e un campo da tennis all'aperto. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e un servizio babysitter gratuito. Puoi gustare gustose specialità da Flavours, uno dei 3 ristoranti ristoranti presso un hotel, specializzato in cucina internazionale; oppure, resta in stanza e approfittarne per rilassarti, visto che c'è un servizio in camera 24 ore su 24. Altrimenti puoi assaggiare gli stuzzichini preparati al bar/caffetteria. La colazione a buffet viene servita nel weekend dalle ore 07:30 alle ore 10:30 dietro versamento di un supplemento. Potrai usufruire di un business center, check-in veloce e check-out veloce. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio con servizio di ritiro e riconsegna auto gratuito. Rilassati in una delle 35 camere della struttura, complete di frigorifero e minibar. Le camere sono dotate di balcone. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. I bagni sono dotati di doccia con soffione a pioggia e set di cortesia gratuiti.

Recensioni di

Citati dai viaggiatori

Viaggiatore in gruppo

Data del commento: 11 ago 2026

Periodo del soggiorno: lug 2026

A cozy hotel in Srinagar

Oh wow, lovely gardens, waking up in the morning with birds chirping, while you take a walk, good facilities like TT, swimming and badminton. They do not mind you eating the apples or pears. The buffet is pretty good and the chef Shafi is very obliging. The wait staff Billal, Javid, Faizan and Faisal at Flavours restaurant, ensured we were well taken care off. I have one issue; the room were clean spacious and well lit. But we had the outside light come in at night thru a crack in the blinds, see picture.

Risposta dell'hotel

Data del commento: 25 ago 2026

Dear Guest,
Thank you so much for sharing such a valuable and detailed review of your stay with us. We are pleased to know that you enjoyed our lush gardens, the peaceful surroundings, recreational facilities, and our buffet.
It is especially heartening to hear your kind words about Chef Shafi and our Flavours restaurant team Bilal, Javid, Faizan, and Faisal. We will certainly share your appreciation with them.
We sincerely apologize for the inconvenience caused by the outside light entering through the gap in the blinds at night. Your feedback is valuable, and we will have the issue inspected and rectified to ensure a more comfortable stay for our guests.
Thank you once again for choosing The Orchard Retreat & Spa, Srinagar. We look forward to welcoming you back for another relaxing and memorable stay.
Warm regards,
Abrar Rasool
Manager Reservations

Viaggiatore in famiglia

Data del commento: 25 giu 2026

Periodo del soggiorno: giu 2026

Don't get scammed !!

Not a good experience. Very very bad service. I stayed in the Presidential Suite and did spend lakhs of rupees in my holiday trip but the experience was very bad.
I wanted to have a cup of tea in their own garden, but the staff told us you are not allowed. The buffet is so small and items are very limited, if you want anything as simple as coffee it is chargeable. They won't give you anything that is not a part of buffet.
The service of the Restraunts is also very bad, I ordered pizza but I have to wait for like 30-35 mins and after that they started arguing that sir you have to wait Or else you can leave.
They are scammers, they will tell you to book through their travel agency (Ambel Travels) for cheaper rates, but dont fall in their trap. They will give you cheaper travel package, but the facilities with the package are not to the point. Everything they are promising is a scam. It is different from what you are expecting. So beware of the scam.
Don't recommend it to anyone, book at your own risk.

Risposta dell'hotel

Data del commento: 27 giu 2026

Dear Mr. Sandeep,
Greetings!
We sincerely regret to learn that your experience did not meet your expectations. At The Orchard Retreat & Spa, we strive to provide exceptional hospitality, and we are disappointed to hear that you were dissatisfied with several aspects of your stay.
We take your concerns regarding our service, dining experience, and travel arrangements very seriously. However, we would like to clarify that all package details are shared with you prior to the booking confirmation. We are committed to maintaining complete transparency in our offerings and do not engage in any misleading practices.
Regarding the delay in restaurant service and your interaction with our team, this is certainly not the standard of service we aim to deliver. We will thoroughly review the matter internally and take the necessary steps to ensure such situations are addressed appropriately.
We truly value all guest feedback, as it helps us continuously improve our services and guest experience.
Thank you for taking the time to share your feedback. We wish you all the best in your future travels and hope to have the opportunity to serve you better in the future.
Warm regards,
Abrar Rasool
Manager Reservations

Viaggiatore in famiglia

Data del commento: 6 giu 2026

Periodo del soggiorno: giu 2026

My stay at The Orchard Retreat & Spa, Srinagar

I stayed at Orchard Resort, Srinagar on the nights of 4th and 5th June, and it was truly a wonderful experience. The property is beautiful, extremely clean, well-maintained, and very eye-catching. The peaceful ambiance and excellent upkeep made our stay comfortable and memorable.
A special mention for Mr. Javed and Mr. Anis from the restaurant team. Their hospitality was exceptional. They were always polite, humble, and eager to help. Even beyond regular hours, they were willing to prepare food for us with a smile, which reflects their dedication and commitment to guest satisfaction. Their warm and caring attitude made us feel genuinely welcomed.
The entire staff was courteous, professional, and attentive throughout our stay. I highly recommend Orchard Resort to anyone visiting Srinagar and look forward to staying here again in the future.
Thank you to the entire team for making our stay so pleasant and memorable.
Gaurav Arora

Risposta dell'hotel

Data del commento: 15 giu 2026

Dear Mr. Arora,
Greetings!!!
Thank you for taking the time to share your valuable feedback. We are pleased to know that you had a memorable stay with us on the 4th and 5th of June and that you appreciated the beauty, cleanliness, and peaceful ambiance of our property.
Your kind words about Mr. Javed and Mr. Anis are truly appreciated. We are proud to have dedicated team members like them who consistently go above and beyond to ensure our guests feel welcomed and well cared for. We will be sure to share your compliments with them, as such recognition serves as great motivation for our team.
We are also pleased to know that the hospitality and professionalism of our entire staff contributed to making your stay comfortable and enjoyable.
Thank you once again for your recommendation and for choosing The Orchard Retreat & Spa. We look forward to welcoming you back on your next visit to Srinagar and creating many more memorable experiences for you.
Warm regards,
Abrar Rasool
Manager Reservations

Viaggiatore in famiglia

Data del commento: 19 mag 2026

Periodo del soggiorno: mag 2026

A calm, family-friendly escape in Srinagar

We stayed at The Orchard Retreat & Spa on 1st May 2026 during our Kashmir family trip, and liked it so much that after a day's gap exploring elsewhere, we came back and stayed again on 3rd May. Choosing to return mid-trip is honestly the best review I can give a property.
The ambience is the standout — quiet, green, and well laid out, with that resort-like feel that lets you actually unwind. The accommodation is cottage-style rather than a typical hotel block, which adds a lot to the experience: more privacy, more character, and a nice connection to the outdoors. On the amenities side, the property does more than tick boxes — the gym is well-equipped, the swimming pool is clean and inviting, and the games room was a real hit with the family. Easy to spend a relaxed half-day on the property itself without feeling restless.
A solid recommendation if you want a calm, family-friendly base in Srinagar. We'd come back again on our next Kashmir trip.

Risposta dell'hotel

Data del commento: 3 giu 2026

Dear Guest,
Greetings!!!
Thank you so much for your valuable review and for choosing to stay with us not once, but twice during your Kashmir trip. We are truly honored that you returned to The Orchard Retreat & Spa after exploring other destinations—there is no greater compliment we could receive.
We are pleased to know that you enjoyed the peaceful ambience, cottage-style accommodations, and the resort's natural surroundings. It is especially rewarding to hear that our facilities, including the gym, swimming pool, and games room, contributed to a memorable and relaxing family experience.
Your kind words about the comfort, privacy, and family-friendly atmosphere of our property mean a great deal to our entire team. We strive to create a place where guests can unwind and make lasting memories, and we are glad we could be a part of your Kashmir journey.
Thank you once again for your recommendation. We look forward to welcoming you and your family back to The Orchard Retreat & Spa on your next visit to Kashmir.
Warm regards,
Abrar Rasool
Manager Reservations

Coppia

Data del commento: 5 apr 2026

Periodo del soggiorno: apr 2026

Disappointing Service Despite Beautiful Property

We stayed at Orchard Retreat & Spa in Srinagar, and overall it was a mixed experience.
The rooms were big and comfortable, and the garden was honestly the best part of the place, very beautiful and peaceful.
However, the service was quite disappointing. It was slow and not very responsive, and we had to follow up multiple times for simple requests, which was frustrating.
Another issue is the location. The hotel is quite far from the main city, and the approach road is very narrow, making it a bit inconvenient to reach, especially if you’re visiting for the first time.
Also, while the property promotes itself as a 5-star hotel, it really doesn’t feel like one in terms of service and overall experience.
The place has potential, but they seriously need to improve their service and overall standards.

Risposta dell'hotel

Data del commento: 15 apr 2026

Dear Mr. Zubair,
Greetings from The Orchard Retreat & Spa, Srinagar!
Thank you for taking the time to share your detailed feedback. We truly appreciate your honest review and are glad to know that you found our rooms spacious and comfortable, and enjoyed the beauty and tranquility of our gardens.
However, we sincerely regret that your overall experience did not meet your expectations, particularly with regard to our service. Please accept our heartfelt apologies for the delays and inconvenience you faced. This is certainly not the standard of hospitality we strive to deliver, and your feedback has been shared with the concerned team to ensure immediate improvements in responsiveness and guest handling.
We also understand your concerns regarding the location and approach road. While our property is intentionally set away from the busy city to offer a peaceful retreat amidst nature, we acknowledge that accessibility can sometimes be challenging, especially for first-time visitors. We will work on providing clearer directions and assistance to make the journey smoother for our guests.
Your comments regarding the overall experience and perceived standards are taken very seriously. We are continuously working towards enhancing our services and aligning them with guest expectations.
We truly value your feedback as it helps us improve, and we hope to have the opportunity to welcome you again and provide you with a much better experience.
Warm regards,
Abrar Rasool
Manager Reservations