Hotel Alia Matraman
+ 51
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Συνοπτικές πληροφορίες
Άφιξη από τις: | 2:00 μ.μ. |
|---|---|
Αναχώρηση πριν από τις: | 12:00 μ.μ. |
Κατοικίδια | Τα κατοικίδια δεν επιτρέπονται |
Παιδιά | Τα παιδιά είναι ευπρόσδεκτα σε αυτό το ξενοδοχείο |
Παροχές
Wi-Fi
Πάρκινγκ
Πισίνα
Εστιατόριο
Ανελκυστήρας
Υπηρεσία δωματίου
Hotel Alia Matraman: κριτικές
Κριτικές από 
Ζευγάρι
Σχόλιο: 29 Μαρ 2025
Great place. Across from mall. Plenty of markets close , great selection for breakfast
Ζευγάρι
Σχόλιο: 4 Απρ 2025
Balik LG dong kesini..smua good next nginep LG disini
Επαγγελματίας ταξιδιώτης
Σχόλιο: 30 Δεκ 2018
Διαμονή: Δεκ 2018
Very bad recepcionist and the way they give you most irrelevants information
The only reason I booked this hotel is their promotion on Traveloka about private pool. But, it got cancelled during the holiday season. Than, my room has no view. They didn't informed that on the application. I can't fell relax while surrounded by wall. I feel like live in the box. Then I asked receptionist to upgrade the room, I said I will pay for that. But the receptionist really pissed me off. He rejected my request for unclear reason. He said no room available, but than he said he couldn't sold the room just in case other people would like to book it. That's mean, there was a room, or even many rooms. He just didn't want to gave it to me. He didn't even apologize or performed a nice gesture. I booked for 2 days, but I called Traveloka, explained my situation and told them i want to change the plan, even though my book was non-refundable. Traveloka did followed up my complain by called the hotel's authority, I guess. Finally the receptionist called me, he said, I can have an upgrade room for next day. Ok, great! But still, it was dissapointed because I have to wasted my energy for something that can be solved by hotel's management wisely and quickly.
It's not a matter of money, it's about trust between seller and customers, it's about how you accommodate your customer's need.
My advice for all hotel that promoting their rooms at Traveloka or any other platform, please treat all customers equally. Just because we order from online travel agent, it doesn't mean you can put us at the worst room! It happened to me a lot. Sometimes I got lucky to found a kind receptionist or anyone from hotel's management who listened and tried to accommodate me. But that's just a rare case. Many times I just surrendered because too tired to complain. Hey, we booked via Traveloka and we paid. We didn't spend the night at your hotel for free, we paid! Why we book via Traveloka? Because it's easy and practical. It's how the world today. Everything is about efficiency. So, if you can't change the way you treat us, sell your product by yourself!
It's not a matter of money, it's about trust between seller and customers, it's about how you accommodate your customer's need.
My advice for all hotel that promoting their rooms at Traveloka or any other platform, please treat all customers equally. Just because we order from online travel agent, it doesn't mean you can put us at the worst room! It happened to me a lot. Sometimes I got lucky to found a kind receptionist or anyone from hotel's management who listened and tried to accommodate me. But that's just a rare case. Many times I just surrendered because too tired to complain. Hey, we booked via Traveloka and we paid. We didn't spend the night at your hotel for free, we paid! Why we book via Traveloka? Because it's easy and practical. It's how the world today. Everything is about efficiency. So, if you can't change the way you treat us, sell your product by yourself!
Οικογενειάρχης ταξιδιώτης
Σχόλιο: 1 Νοε 2017
Διαμονή: Οκτ 2017
Not Bad for short stay
First impression, I hated the hotel because its smells like hospital .
The room is spacious and clean, too bad the air conditioner did not work well, but the technical service man immediately fixed it, so it worked perfectly fine .
The breakfast ok, you must try the " Nasi Uduk " it was the best nasi uduk I have ever tasted
Need adding some fruits though
The parking lot need improvement
If you want to go shopping to 'Pasar Jatinegara" this is the best place to stay
The room is spacious and clean, too bad the air conditioner did not work well, but the technical service man immediately fixed it, so it worked perfectly fine .
The breakfast ok, you must try the " Nasi Uduk " it was the best nasi uduk I have ever tasted
Need adding some fruits though
The parking lot need improvement
If you want to go shopping to 'Pasar Jatinegara" this is the best place to stay
Σόλο ταξιδιώτης
Σχόλιο: 30 Μαρ 2016
Διαμονή: Φεβ 2016
space room, it looks new and good service" money worth it"
the bedroom is cleaned and looked new all furniture and other stuff and the service are good especially there were varieties of free breakfast. the price is worth it for one star hotel. I was fell safe when I was staying there as I am travelling alone that time. The hotel is based of islamic rule - no married not room - It's a god think!!!
Εξερευνήστε την περιοχή
Jl. Matraman Raya No.224, RT.4/RW.6, Bali Mester, Kotamadya Jakarta Timur, Τζακάρτα, 13310, Ινδονησία|6,05 χλμ. από το κέντρο της πόλης
Χρήσιμες πληροφορίες
Τα παιδιά είναι ευπρόσδεκτα σε αυτό το ξενοδοχείο
Για λεπτομέρειες σχετικά με την προσθήκη επιπλέον κρεβατιών, επικοινωνήστε με το ξενοδοχείο.
Για λεπτομέρειες σχετικά με την προσθήκη βρεφικής κούνιας, επικοινωνήστε με το ξενοδοχείο.
Τα κατοικίδια δεν επιτρέπονται
Mandatory Requirement: For guests who will be staying as a couple, valid proof of marriage (such as an official marriage certificate) must be presented upon check-in.
Το ξενοδοχείο δέχεται τους εξής τρόπους πληρωμής:
Hotel Alia Matraman: Συχνές ερωτήσεις
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