A'Luggetella
+ 77
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 10:00 |
Animali | Animali domestici non ammessi |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Navetta per l'aeroporto
Non fumatori
Lavanderia
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A'Luggetella
A'Luggetella si trova a Napoli, nella regione Campania. Mette a disposizione il WiFi gratuito, una vasca idromassaggio, e il parcheggio privato gratuito.
Recensioni di 
Viaggiatore in famiglia
Data del commento: 25 nov 2023
Periodo del soggiorno: ott 2023
Thank you
It is the first time that we come to Naples and the truth is that we leave with a good taste in our mouths both for the city and where we have stayed, Mr. Antonio (I think that is his name) and his son very attentive and friendly in everything moment we were very comfortable with the room since seeing something different we were not delighted if we return again we will surely repeat thank you very much for making our stay much more beautiful
Risposta dell'hotel
Data del commento: 17 gen 2024
¡Agradecemos sinceramente tu maravillosa reseña y tus amables palabras sobre tu estancia en nuestro B&B! Nos alegra saber que tu primera visita a Nápoles haya sido tan positiva y que hayas quedado satisfecho tanto con la ciudad como con tu alojamiento.
Nos complace especialmente que hayas apreciado la atención y amabilidad del señor Peppe y su hijo. Nuestra meta es siempre proporcionar a nuestros huéspedes una experiencia única y acogedora.
Esperamos sinceramente tenerte de vuelta en el futuro. ¡Muchas gracias por elegir nuestro B&B y por hacer que tu estancia sea aún más especial!
Nos complace especialmente que hayas apreciado la atención y amabilidad del señor Peppe y su hijo. Nuestra meta es siempre proporcionar a nuestros huéspedes una experiencia única y acogedora.
Esperamos sinceramente tenerte de vuelta en el futuro. ¡Muchas gracias por elegir nuestro B&B y por hacer que tu estancia sea aún más especial!
Viaggiatore in famiglia
Data del commento: 13 ago 2023
Periodo del soggiorno: set 2022
Excellent experience
Structure with breathtaking views, we stayed in the suite and the cleanliness was impeccable.
kind and qualified staff, always available
Breakfast provided and varies every day
Advised
kind and qualified staff, always available
Breakfast provided and varies every day
Advised
Risposta dell'hotel
Data del commento: 17 gen 2024
Grazie mille per la tua fantastica recensione e per aver dedicato del tempo a condividere la tua esperienza nel nostro B&B. Siamo estremamente felici di sapere che hai avuto un'esperienza ottima durante il tuo soggiorno.
La vista mozzafiato dalla nostra struttura e la pulizia impeccabile della suite in cui hai soggiornato sono aspetti che ci riempiono di gioia. Apprezziamo inoltre il tuo riconoscimento per il personale, sempre gentile, qualificato e disponibile.
La varietà e la fornitura della colazione sono pensate per soddisfare i gusti di tutti i nostri ospiti, e siamo lieti che tu l'abbia apprezzata.
Grazie ancora per i tuoi complimenti e per il consiglio. Speriamo di darti il benvenuto nuovamente nel nostro B&B in futuro.
La vista mozzafiato dalla nostra struttura e la pulizia impeccabile della suite in cui hai soggiornato sono aspetti che ci riempiono di gioia. Apprezziamo inoltre il tuo riconoscimento per il personale, sempre gentile, qualificato e disponibile.
La varietà e la fornitura della colazione sono pensate per soddisfare i gusti di tutti i nostri ospiti, e siamo lieti che tu l'abbia apprezzata.
Grazie ancora per i tuoi complimenti e per il consiglio. Speriamo di darti il benvenuto nuovamente nel nostro B&B in futuro.
Viaggiatore anonimo
Data del commento: 27 dic 2024
Periodo del soggiorno: dic 2024
Excelente!!
Viaggiatore in gruppo
Data del commento: 18 mar 2023
Periodo del soggiorno: ott 2022
B&B A'Luggetella, Naples, Italy
Terrible, When we arrived we had a 1.4 mile walk downhill down a track with a wheel chair to the property and then we found out that we had 3 flights of stairs up to the property which we wern't aware of, we knew there wasn't a lift but not aware of the amount of stairs as it wasn't in the original description, we had booked for a weeks stay at this property, The owner Antonio, agreed to help us re-locate and would give us our money back 100% but after many conversations the owner hasn't given us a penny back - The elderly lady I was accompany is disabled and in a wheelchair. We didnt even manage to see the room as the stairs were impossible - You need to be fit or with a car to stop at this property
Risposta dell'hotel
Data del commento: 18 gen 2024
Dear customer,
We regret to hear that you encountered difficulties during your stay at our B&B. To provide a complete clarification of the situation, we would like to specify some details.
Firstly, we would like to correct the information regarding the avenue: it is not 1.4 miles long but rather only 200 meters. Many of our guests' reviews confirm that the short walk offers an exceptional panoramic view of Naples.
Furthermore, it is important to emphasize that on the Booking.com website, where you made the reservation, it is clearly stated that all rooms are located on the second floor and are only accessible by stairs. We were willing to refund you; however, as it was a Booking reservation, the refund process must be handled directly with them. Nevertheless, due to the timing of the check-in scheduled for the same day, it was no longer possible to proceed with the cancellation.
We would like to highlight that it would have been helpful to be informed in advance about any accessibility needs, especially considering the presence of a guest in a wheelchair. We offer a parking space to all our guests, and while we understand that each guest has different needs, we believe that the short climb of two flights of stairs should not be problematic for the majority of guests.
We hope that this information clarifies the situation. We remain available for any further clarification by contacting us directly.
We regret to hear that you encountered difficulties during your stay at our B&B. To provide a complete clarification of the situation, we would like to specify some details.
Firstly, we would like to correct the information regarding the avenue: it is not 1.4 miles long but rather only 200 meters. Many of our guests' reviews confirm that the short walk offers an exceptional panoramic view of Naples.
Furthermore, it is important to emphasize that on the Booking.com website, where you made the reservation, it is clearly stated that all rooms are located on the second floor and are only accessible by stairs. We were willing to refund you; however, as it was a Booking reservation, the refund process must be handled directly with them. Nevertheless, due to the timing of the check-in scheduled for the same day, it was no longer possible to proceed with the cancellation.
We would like to highlight that it would have been helpful to be informed in advance about any accessibility needs, especially considering the presence of a guest in a wheelchair. We offer a parking space to all our guests, and while we understand that each guest has different needs, we believe that the short climb of two flights of stairs should not be problematic for the majority of guests.
We hope that this information clarifies the situation. We remain available for any further clarification by contacting us directly.
Viaggiatore anonimo
Data del commento: 21 mar 2024
Periodo del soggiorno: mar 2024
avoid
Posizione
Via Bernardo Cavallino, 50, Arenella, Napoli, 80128, Italia|2,8 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
10:00
Informazioni utili
Animali domestici non ammessi
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
A'Luggetella: domande frequenti
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