i-Suite Hotel
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In sintesi
Check-in dalle ore: | 16:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Colazione | Colazione disponibile |
Animali | Animali domestici ammessi con un costo aggiuntivo |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
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i-Suite Hotel
I-Suite Hotel di Rimini, in posizione molto centrale, ti permette di raggiungere Riviera di Rimini e Rimini Fiera in 10 minuti di auto. Questo hotel sulla spiaggia dista 8,2 km da Italia in Miniatura e 8,8 km da Viale Dante. Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Se cerchi opportunità di svago, apprezzerai un centro fitness, una piscina all'aperto e una vasca idromassaggio. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pagamento. Gli ospiti potranno utilizzare la navetta (a pagamento) che opera all'interno di 10 chilometri. Per il pranzo e la cena, visita i-FAME Restaurant, un ristorante specializzato in cucina locale, oppure, se preferisci stare nella tua stanza, richiedi il servizio in camera 24 ore su 24. Rilassati con il tuo drink preferito presso un bar/lounge e un bar a bordo piscina. La colazione completa viene servita gratuitamente tutti i giorni dalle ore 07:30 alle ore 12:00. Potrai usufruire di check-in veloce, check-out veloce e un pratico servizio di lavanderia e lavaggio a secco. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio (a pagamento). Rilassati in una delle 52 camere della struttura, complete di minibar e macchina per caffè espresso. Le camere sono dotate di balcone. La Smart TV con film pay-per-view è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti permette di restare in contatto con il mondo. I bagni dispongono di set di cortesia gratuiti e bidet.
Data del commento: 23 lug 2026
Super hotel with an excellent quality restaurant.
Risposta dell'hotel
Data del commento: 24 lug 2026
siamo molto felici di sapere che sia tornata più volte in i-SUITE e che la qualità della ristorazione rappresenti per lei uno dei motivi per sceglierci nuovamente.
Abbiamo apprezzato particolarmente le sue parole sulla colazione à la carte, sulla freschezza dei prodotti e sulla proposta della cena.
Anche in i-FAME cerchiamo di offrire una cucina curata, capace di accompagnare il soggiorno con naturalezza e qualità.
Ci fa inoltre piacere che abbia trovato l’hotel pulito, il nostro team gentile e disponibile e gli orari adatti a vivere il soggiorno con maggiore libertà. È proprio questa attenzione ai ritmi personali degli ospiti che desideriamo mantenere nella nostra idea di ospitalità.
Sarà un piacere ritrovarla ancora a Rimini.
Cordiali saluti
Gabriele Natale
Operation Manager i-SUITE hotel
Data del commento: 31 lug 2026
One of our favourite hotels in Italy
But the best part was the people. The entire team was incredibly kind and helpful throughout our stay and nothing ever felt like too much trouble.
It is rare to find a hotel that combines such a distinctive design with such a warm and personal service.
We left already talking about when we could come back. Highly recommended!
Data del commento: 29 lug 2026
Exceptional hospitality from beginning to end
What impressed us most was the level of service. The staff and management were always present, attentive and available whenever we needed anything. Everything was handled with professionalism and a smile, which made us feel genuinely valued as guests.
The hotel itself is unique, with beautiful suites, a fantastic heated pool and a wonderful spa. Breakfast until midday is another big plus!
A truly five-star experience. Thank you to the entire i-SUITE team.
Risposta dell'hotel
Data del commento: 29 lug 2026
we are truly delighted that your first stay at i-SUITE left you feeling so welcomed and cared for. Knowing that the presence, attentiveness and professionalism of our team made you feel genuinely valued is especially meaningful to us, as personalized hospitality is at the heart of the experience we wish to create.
We are also pleased that you enjoyed the distinctive design of our suites, the heated pool, the panoramic spa and the pleasure of a leisurely breakfast until midday. Your words beautifully reflect the sense of freedom, comfort and care we hope guests experience during their time with us.
Thank you for sharing such a thoughtful review and for your kind words about the entire i-SUITE team. We will be very happy to welcome you back to Rimini for another stay by the sea.
Kind regards
Gabriele Natale
Operation Manager i-SUITE hotel
Data del commento: 29 lug 2026
Extremely Disappointing Stay – Nice Hotel, Terrible Management
We booked two rooms through Agoda and requested that they be next to each other. We were bluntly told that such requests are only considered if the booking is made directly with the hotel. Apparently, because we booked through Agoda, our request didn’t matter. As paying guests, we found this approach extremely disappointing and unprofessional.
The room itself had multiple issues from the moment we checked in:
* The internet was not working.
* The coffee machine was not working.
* The air conditioning had problems.
Every single time we reported an issue, the response from management was, “This is not normal.” Well, if it’s “not normal,” then why was the room handed over to guests in that condition? I have no idea whether other rooms had the same issues, but ours certainly did. Instead of resolving the problems promptly, they seemed more interested in repeatedly telling us that the situation was “not normal.”
The biggest disappointment, however, was the attitude of the senior management. Hospitality is about acknowledging problems, taking ownership, and making guests feel valued. Instead, we were met with defensiveness and a complete lack of empathy.
To make matters worse, the General Manager actually compared the inconvenience we experienced with the two complimentary welcome drinks they had offered. We paid approximately €350 per night, per room, and somehow we were expected to feel adequately compensated by drinks worth around €10. It was honestly unbelievable and came across as dismissive rather than sincere.
Things can go wrong in any hotel—maintenance issues happen. What guests remember is how those problems are handled. Unfortunately, the attitude of the highest level of management was far more disappointing than the technical issues themselves.
I would not return to this hotel, nor would I recommend it. At this price point, guests deserve far better service, professionalism, and respect.
Risposta dell'hotel
Data del commento: 1 ago 2026
we normally welcome criticism, including negative feedback, when it reflects a genuine guest experience. However, in this case we feel it is necessary to clarify a number of important facts for future readers.
You begin your review by stating that you “rarely leave negative reviews.” We cannot help but notice, however, that this appears to be the very first review published from this TripAdvisor account. We will therefore leave readers to draw their own conclusions.
During your stay, our staff assisted you whenever an issue was reported. Regarding the air conditioning, when you informed us of a possible malfunction, you were immediately offered an adjacent suite so that you could sleep comfortably. Shortly afterwards, the air conditioning was functioning normally again. Nevertheless, only at check-out was the issue presented as having affected your entire stay and used as a reason to request discounts on your bill.
Unfortunately, this was not the only disagreement concerning payment. During the stay there were repeated discussions regarding drinks actually consumed at our bar, parking charges and other extras, which you challenged or attempted not to pay.
This is an important distinction: hospitality means taking care of our guests; it does not mean cancelling charges for services that have been requested and consumed.
We also reject the suggestion that guests booking through Agoda receive less consideration. Requests concerning adjacent rooms are always subject to availability and cannot be guaranteed unless specifically confirmed in advance, regardless of the booking channel.
Following the incidents that occurred during your stay, the matter has already been reported to Agoda regarding what we consider inappropriate conduct, involving the reservations concerned.
You are, of course, entitled to express your opinion about our management. At the same time, thousands of reviews collected over many years tell a very different story about i-SUITE, its management and, above all, its staff. We believe that this long-standing record speaks far more accurately about the hospitality we provide than a newly created account publishing its first review.
We therefore do not believe that this review can undermine the reputation that our team has built through years of work. Once the full circumstances are known, we trust that readers will be perfectly capable of forming their own opinion.
We regret that your stay ended on a negative note and appreciate the opportunity to clarify the circumstances.
Best regards
Gabriele Natale
Operations Manager i-SUITE hotel
Data del commento: 23 lug 2026
Wonderful!
Wonderful experience. Dreamy rooms, as well as the breakfast! Divine!
Risposta dell'hotel
Data del commento: 24 lug 2026
siamo davvero felici che, dopo aver desiderato a lungo di soggiornare da noi, l’esperienza sia stata all’altezza delle sue aspettative. Le sue parole sulle camere e sulla colazione ci fanno particolarmente piacere: sono aspetti attraverso i quali cerchiamo di esprimere ogni giorno la nostra idea di ospitalità, fatta di design, cura e attenzione personale.
Sapere che il soggiorno in famiglia nel nostro hotel 5 stelle a Rimini le abbia lasciato un ricordo così bello è per noi la soddisfazione più grande.
Speriamo di accoglierla nuovamente presto in i-SUITE.
Cordiali saluti
Gabriele Natale
Operation Manager i-SUITE hotel
Posizione eccellente
Viale Regina Elena 28, Rimini, 47921, Italia|1,51 km dal centro
Check-in e check-out
Check-in dalle ore:
16:00
Check-out entro le ore:
12:00
Informazioni utili
I bambini sono i benvenuti in questo hotel
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
fino a 1 anni
Gratis
Animali domestici ammessi con un costo aggiuntivo
Colazione disponibile
Opzioni colazione
Colazione inglese
Cash