Tago Tulum by G Hotels

Name: Tago Tulum by G Hotels
Address: Carretera Tulum-Boca Paila Km6,, Tulum, 77780, Messico, Tulum, Quintana Roo, 77780, Messico

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In sintesi

Check-in dalle ore:	12:00
Check-out entro le ore:	12:00
Colazione	Colazione disponibile
Animali	Animali domestici non ammessi
Bambini	Ci dispiace, non sono ammessi bambini in questo hotel

Servizi

Wi-Fi

Parcheggio

Aria condizionata

Navetta per l'aeroporto

Piscina

Centro fitness

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Tago Tulum by G Hotels

Tago Tulum by G Hotels di Tulum (Zona Hotelera) ti permette di essere a soli 3 minuti a piedi da Spiaggia di Tulum e a 3 minuti in auto da Parco Nazionale di Tulum. Questo hotel sulla spiaggia dista 8,5 km da Rovine Maya di Tulum e 4,8 km da Playa Paraíso. Dedicati al relax presso la spa completa, dove abbandonarti ai benefici dei massaggi. Dopo una giornata in spiaggia approfitta dei servizi ricreativi disponibili, che includono una piscina all'aperto e una sauna. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni. Per il pranzo e la cena, visita Tago Restaurant, un ristorante specializzato in cucina internazionale, oppure, se preferisci stare nella tua stanza, richiedi il servizio in camera 24 ore su 24. Rinfrescati con un drink a fine giornata, approfittando della disponibilità di un bar/lounge e un bar sulla spiaggia. La colazione continentale è disponibile a pagamento tutti i giorni dalle ore 07:30 alle ore 10:30. Potrai usufruire di una reception aperta 24 ore su 24, deposito bagagli e una cassetta di sicurezza presso la reception. Il un parcheggio gratuito è disponibile in loco. Regalati un soggiorno indimenticabile in una delle 20 camere con aria condizionata della struttura, complete di piscine private e TV a schermo piatto. Riposati su un comodo letto con materasso memory foam e biancheria da letto di alta qualità. Le camere sono dotate di balcone attrezzato. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago.

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Citati dai viaggiatori

Coppia

Data del commento: 28 mag 2026

Periodo del soggiorno: mag 2026

A Hotel to keep on your Tulum List

Great room, beautifully designed with Plunge Pool that saved my he day! Tulum beach is experiencing an Ungodly amount of seaweed at this time, so the beach is pretty inaccessible with a heavy stench that does flow throughout the hotel BUT they can’t do anything about that. The seaweed again has accumulated beyond management. Staff was very helpful and responsive. There is a very good sushi restaurant located on property. The chef knows his stuff! The owner of the restaurant tends to self-promote a little too much… but the food is worth it.

Coppia

Data del commento: 18 mag 2026

Periodo del soggiorno: mag 2026

Appalling

Shocking state of beach completely covered in rotting seaweed and debris meant we could only stay for the first night, confined to our room due to stench from balcony. Management had no response or explanation for failure to tackle this problem. Their website photos totally misleading. Nowhere to relax, beach and sea inaccessible, just miserable and expensive! Don’t go!!

Coppia

Data del commento: 26 giu 2026

Periodo del soggiorno: giu 2026

Horrible experience, Bad Customer Service -> no recommandation!

This was one of the most disappointing hotel experiences we have ever had.
We chose this hotel specifically because of its beachfront location, the beautiful beach advertised by the property, and the premium room features. Unfortunately, none of these could be enjoyed during our stay.
The beach was completely covered with massive amounts of seaweed and appeared not to have been cleared for days. It was impossible to walk along the beach, relax by the water, swim, or even enter the ocean. The beach and sea are clearly among the main selling points of this hotel, yet they were entirely unusable.
The situation was made even worse by the overwhelming stench from the decomposing seaweed. The smell was so strong that it caused nausea. We had booked a room with a private plunge pool on the balcony, but we could not use it because sitting outside for more than a few minutes was unbearable. A key feature of the room we paid for was effectively unusable.
As a result, we made the decision to leave Tulum immediately after arrival and book alternative accommodation at Hotel Xcaret where the seaweed was minimised through barrieres and the beach was cleaned daily. Therefore there was almost no impact and the water was cristal clear.
What truly turned this from a disappointing stay into an unacceptable experience was the hotel’s complete lack of customer service afterward. We contacted the hotel, explained the situation in detail, requested a refund, and sent follow-up messages. Despite multiple attempts to communicate, we have received absolutely no response. Not a single acknowledgment, apology, or effort to address our concerns. What we do not understand is why a hotel charging premium rates believes it is acceptable to ignore guests entirely when serious complaints are raised.
If you are booking this hotel because of the beach, the sea, or the outdoor experience, we strongly recommend checking current conditions very carefully before committing. Based on our experience, we cannot recommend this property and are deeply disappointed by both the conditions we encountered and the way our complaint has been handled.

Coppia

Data del commento: 10 mag 2026

Periodo del soggiorno: mag 2026

Don’t go!

We have been to Tulum many times and we are familiar with Saragossa seaweed but for a small luxury hotel I expect the hotel to make either an effort to remove some seaweed or to inform the guests ahead of time of the Severity of the issue. We understand that Mother Nature cannot be stopped but man has always found a way to improve things that are messy.
The manager Angel Tedeo was rude and not helpful. The staff was kind and understanding

Coppia

Data del commento: 28 mar 2026

Periodo del soggiorno: mar 2026

Incredible!!

I don’t even know where to begin—this hotel in Tulum called Tago is absolutely incredible. We actually stayed here last year, and we loved it so much that we came back again this year and chose the exact same place. That alone says everything.
It has such a cute, chill boutique hotel vibe that makes it feel special and personal from the moment you arrive. The staff makes you feel so welcome and taken care of—everyone is genuinely kind, attentive, and goes above and beyond to make your stay unforgettable.
A special thank you to Angel, who truly went above and beyond to make our stay incredible. On my last day, when I wasn’t feeling well, he was so helpful and thoughtful—he even recommended what to get at the pharmacy, which made a huge difference. That level of care really stood out.
The restaurants are fantastic, with amazing food and a great atmosphere that makes every meal feel like a treat. Everything about this hotel is just over the top in the best way possible—the service, the experience, and the attention to detail. It truly feels like a place you never want to leave.
We already can’t wait to go back again. I would highly, highly recommend it to anyone considering staying in Tago.