Hotel Villa de Flores
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Fast facts
Check in from: | 3:00 PM |
|---|---|
Check out before: | 12:00 PM |
Amenities
WiFi
Parking
24-hour Front Desk Service
Non-smoking
Laundry
First aid kit
Hotel Villa de Flores: reviews
Reviews from 
Family traveler
Comment: Mar 16, 2024
Stayed in: Mar 2024
In flower town.
I was visiting Uruapan Michoacán, and they recommended the Villa de Flores hotel to me, it really is a place to rest, it has a colonial approach, I fell in love, it is very typical of this place, the receptionist in charge treated me very well, it has open internet service you don't have to worry about getting a password, I really fell in love with it, whenever I come to this place, I will get here.
Couple
MX
Comment: Apr 24, 2023
Stayed in: Apr 2023
We won't go back again, very unpleasant experience
Images tell more than words
They gave us a room on the 2nd floor, so hot, the "hotel" doesn't have AC, and no fan. We asked for a change to a room at 1st floor, maybe not that hot. They refused with the argument that we already used the bathroom; maybe for the next night it was possible. Incredible!!. If you go on summer or winter it would be impossible to sleep without AC or heating
After 7pm, the room was mosquito infested, we couldn't sleep. I asked for an insecticide and They Had it!, maybe they know about the problem. Imagine spraying all the room, even the bed and then go to sleep on it.
For the 2nd night they changed our room, but we asked around 2pm because we were in a tour, and again they said "You should had ask before 12, before the cleaning". Our faces were so angry that they said, "OK, go for you stuff and don't use the bathroom, here's your key for a room on the 1st floor". And guess what, the room had not been cleaned! the dead mosquitoes still were there!
OK, the new room had no mosquitoes and it wasn't hot
Very little water pressure in the shower
Only 1 outlet located in the bathroom, so it was difficult to charge phones and tablet
Towel was torn, I don't need a new one, but a hole gives a bad image
Hard beds, awful pillows
And if it was not enough, they made an additional charge to my card for a reservation of one night for the same day, my reservation was for 2 nights, I never reserved for 1. I told them 2 days before my arrival about this charge, they only said, "No, no, my accountant says that we didn't make it". I sent a screenshot of my bank movements, and at the last day, after we left, they called me and said, "Oh, yes, there was a charge for 1 night, please give me an account number to deposit the money back". I think if I hadn't insisted they would have never returned my money.
The ladies on reception were kind, but it doesn't matter if the hotel service is awful.
They gave us a room on the 2nd floor, so hot, the "hotel" doesn't have AC, and no fan. We asked for a change to a room at 1st floor, maybe not that hot. They refused with the argument that we already used the bathroom; maybe for the next night it was possible. Incredible!!. If you go on summer or winter it would be impossible to sleep without AC or heating
After 7pm, the room was mosquito infested, we couldn't sleep. I asked for an insecticide and They Had it!, maybe they know about the problem. Imagine spraying all the room, even the bed and then go to sleep on it.
For the 2nd night they changed our room, but we asked around 2pm because we were in a tour, and again they said "You should had ask before 12, before the cleaning". Our faces were so angry that they said, "OK, go for you stuff and don't use the bathroom, here's your key for a room on the 1st floor". And guess what, the room had not been cleaned! the dead mosquitoes still were there!
OK, the new room had no mosquitoes and it wasn't hot
Very little water pressure in the shower
Only 1 outlet located in the bathroom, so it was difficult to charge phones and tablet
Towel was torn, I don't need a new one, but a hole gives a bad image
Hard beds, awful pillows
And if it was not enough, they made an additional charge to my card for a reservation of one night for the same day, my reservation was for 2 nights, I never reserved for 1. I told them 2 days before my arrival about this charge, they only said, "No, no, my accountant says that we didn't make it". I sent a screenshot of my bank movements, and at the last day, after we left, they called me and said, "Oh, yes, there was a charge for 1 night, please give me an account number to deposit the money back". I think if I hadn't insisted they would have never returned my money.
The ladies on reception were kind, but it doesn't matter if the hotel service is awful.
Other
Comment: Apr 13, 2018
Stayed in: Mar 2018
A good budget hotel
The staff was friendly and willing to assist. The open spaces were very pleasant, and the location was excellent.The bathrooms were adequate with a large shower space. However, the bathroom walls and ceiling were in need of repair. I would stay at the hotel in the future.
Family traveler
Comment: Jan 30, 2018
Stayed in: Jul 2017
Traveling Around Michoacan
Our stay was absolutely fabulous! The staff were extremely helpful in making our stay pleasurable! The manager, understood my situation, in that I’d be traveling all over the region and wanted to keep a room as my base. And it worked beautifully! I had somewhere clean to arrive at at any time of the day or late night! The room was clean, the hotel is close to everything, I could get up and walk down the street for some fabulous Uruapan coffee! - My complaints were all resolved. The water in the shower wasn’t hot enough; so they turned up the temperature. The room got pretty cold at night; they got me more blankets. The parking lot was down the street and the lock didn’t work one day; they parked my vehicle from then on.
Enjoy your stay!
Enjoy your stay!
Couple
AL
Comment: Nov 14, 2017
Stayed in: Nov 2017
Cant beat this hotel! Absalute GEM!
We wanted a cheap hotel near the park so werent expecting much how ever we were pleasantly surpirsed, Rooms were sparkling clean with piping hot water, wall mounted flat screen TV and incredibly fast free internet.
Very easy check in with a deligfull lady who showed us to our room which was huge! Also has a communal kitchen to use which was usefull.
Your steps awayfrom the main plaza with everything with in walking distance. The hotel is very quiet, ask for a room at the back. Over all one of the bext value hotels ive ever stayed in!
Very easy check in with a deligfull lady who showed us to our room which was huge! Also has a communal kitchen to use which was usefull.
Your steps awayfrom the main plaza with everything with in walking distance. The hotel is very quiet, ask for a room at the back. Over all one of the bext value hotels ive ever stayed in!
Explore the area
Emilio Carranza, 15, Uruapan, 60000, Mexico|1.66 km from city center
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. A deposit via bank transfer is required to secure your reservation. Hotel Villa de Flores will contact you with instructions after booking. Property offer breakfast for a charge from friday to sunday from 8:00 am untill 11:00 am
Hotel Villa de Flores: FAQs
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