The Bath Priory - A Relais & Chateaux Hotel
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Hızlı bilgiler
Giriş başlangıcı: | 15:00 |
|---|---|
Son çıkış saati: | 11:00 |
Evcil hayvanlar | Evcil hayvanlara ücret karşılığında izin verilir |
Tesis özellikleri
Wi-Fi
Park
Havuz
Spa
24 saat resepsiyon
Restoran
The Bath Priory - A Relais & Chateaux Hotel hakkında daha fazla bilgi
The Bath Priory - A Relais & Chateaux Hotel
In a luxury country house set within 4 acres of beautiful grounds, The Bath Priory Hotel features a luxury spa and celebrated restaurant. The hotel is situated less than 2 miles from Bath Abbey.
Çift olarak seyahat eden kişi
Yorum tarihi: 8 Ağu 2026
Konaklama tarihi: Ağu 2026
Terrific hugh quality hotel
A stunning experience from the moment we walked in the door. Originally we booked for two nights and the. Extended to three it’s that good.
The hotel and spa are immaculate and the staff are amazing.
The hotel and spa are immaculate and the staff are amazing.
Otel yanıtı
Yorum tarihi: 9 Ağu 2026
Dear Stephen_Alan_Harvey,
Thank you for sharing your lovely comments about your stay with us.
We will look forward to welcoming you back soon.
Warm wishes,
Carlotta
Thank you for sharing your lovely comments about your stay with us.
We will look forward to welcoming you back soon.
Warm wishes,
Carlotta
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Yorum tarihi: 29 Ağu 2026
Konaklama tarihi: Ağu 2026
They will cancel last minute. Don’t do it
Terrible, they will cancel your booking 1 hour before. We booked a couple massage of 90 mins. We then decided to select the hotel and booked a suite for the night before. We visited the spa and the spa was dark, the pool was freezing cold and dirty. We still decided to go ahead and have the treatments the next day. Paid 200 pounds and was then told in the morning that they booked other people that was more important…. We were staying on a suite. We were told to wait til 1 for the spa manager….. they never came back to us…. A very unprofessional spa that will only disappoint you.
Otel yanıtı
Yorum tarihi: 3 Eyl 2026
Dear Voyage09017234913,
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience, particularly as you had planned your stay around your couples spa treatments.
We fully appreciate how disappointing it must have been to have your 90-minute treatment cancelled at such short notice, especially after booking a suite in connection with your visit. We are also sorry that the situation was not handled appropriately and that, having been asked to wait for the Spa Manager, you did not receive the follow-up you were expecting.
We are equally concerned by your comments regarding the condition of the spa and pool. Cleanliness and the presentation of our facilities are extremely important to us, and your feedback has been shared with the relevant teams for review.
We will also be investigating the circumstances surrounding the cancellation of your treatments, as this is certainly not the experience we want our guests to have.
Please accept our sincere apologies for the disappointment caused. We hope you will contact the hotel directly so that we can look into the details of your visit and address your concerns appropriately.
Kind regards,
The Bath Priory Management Team
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience, particularly as you had planned your stay around your couples spa treatments.
We fully appreciate how disappointing it must have been to have your 90-minute treatment cancelled at such short notice, especially after booking a suite in connection with your visit. We are also sorry that the situation was not handled appropriately and that, having been asked to wait for the Spa Manager, you did not receive the follow-up you were expecting.
We are equally concerned by your comments regarding the condition of the spa and pool. Cleanliness and the presentation of our facilities are extremely important to us, and your feedback has been shared with the relevant teams for review.
We will also be investigating the circumstances surrounding the cancellation of your treatments, as this is certainly not the experience we want our guests to have.
Please accept our sincere apologies for the disappointment caused. We hope you will contact the hotel directly so that we can look into the details of your visit and address your concerns appropriately.
Kind regards,
The Bath Priory Management Team
Çift olarak seyahat eden kişi
Yorum tarihi: 18 Ağu 2026
Konaklama tarihi: Ağu 2026
Don't go if you want a pool.
It was.... fine. I wouldn't go there again. Don't go if you expect guarenteed outdoor pool access (they had 8 sunbeds on the hottest day of the year) or if you expect the hot tub to be a hot tub (it was a section of the pool with one jet a bit more powerful than the others). Given these were the only two things we really wanted from the trip it was a real disappointment, especially considering the price. Also there were no options for couples spa treatments.
Otel yanıtı
Yorum tarihi: 20 Ağu 2026
Dear I4866VDnickh,
Thank you for taking the time to share your feedback following your recent stay.
We are sorry that your experience did not meet your expectations, particularly as the pool and spa facilities were an important part of your plans. We would, however, like to clarify a few points for the benefit of our guests reading your review.
The Bath Priory has both an indoor and an outdoor swimming pool, which are complimentary for hotel guests to enjoy during their stay. As part of the Garden Spa by L’Occitane, the outdoor pool is understandably particularly popular during warm weather, and I am sorry that you found the number of sunbeds available on the day insufficient. We appreciate that this would have been frustrating on a particularly hot day.
With regard to the hot tub, we do not have or advertise a hot tub as one of our facilities. The feature you refer to is part of our swimming pool and is not intended to be a separate hot tub, so accept our apologies if there was a misunderstanding.
We do also offer couples spa treatments in our dedicated couples treatment room. As these treatments are very popular, we do advise guests to book treatments in advance, and this information is available on our website. We are sorry that you were unable to arrange this during your visit, although we hope you will understand that availability cannot always be guaranteed without prior booking.
We do appreciate your feedback and will continue to look at how we can make the facilities and their availability as clear as possible to our guests.
Kind regards,
The Bath Priory Team
Thank you for taking the time to share your feedback following your recent stay.
We are sorry that your experience did not meet your expectations, particularly as the pool and spa facilities were an important part of your plans. We would, however, like to clarify a few points for the benefit of our guests reading your review.
The Bath Priory has both an indoor and an outdoor swimming pool, which are complimentary for hotel guests to enjoy during their stay. As part of the Garden Spa by L’Occitane, the outdoor pool is understandably particularly popular during warm weather, and I am sorry that you found the number of sunbeds available on the day insufficient. We appreciate that this would have been frustrating on a particularly hot day.
With regard to the hot tub, we do not have or advertise a hot tub as one of our facilities. The feature you refer to is part of our swimming pool and is not intended to be a separate hot tub, so accept our apologies if there was a misunderstanding.
We do also offer couples spa treatments in our dedicated couples treatment room. As these treatments are very popular, we do advise guests to book treatments in advance, and this information is available on our website. We are sorry that you were unable to arrange this during your visit, although we hope you will understand that availability cannot always be guaranteed without prior booking.
We do appreciate your feedback and will continue to look at how we can make the facilities and their availability as clear as possible to our guests.
Kind regards,
The Bath Priory Team
Ailece seyahat eden kişi
Yorum tarihi: 6 Ağu 2026
Konaklama tarihi: Tem 2026
A huge disappointment- dirty, unloved and uncared for and not 5* luxury
I booked this hotel for a night to celebrate my 60th birthday, having driven past it multiple times on my way to work. It had been a long-held desire of mine to stay there so thought what better place to go than The Bath Priory. What a terrible disappointment it was. Dirty, shabby, unloved and uncared for with tables left uncleared, dirt on the radiator cover in the dining room, stained curtains in the dining room, poor quality food with slow service, hairs from previous occupants on the bed, a dirty piece of foam on the mattress with hairs on it, filthy windowsill with a long dead insect, dust on the bathroom floor, snagged carpet, peeling wallpaper, dust on the picture frames, dirt on the doors, chipped paintwork, dead flowers in reception, and a rat running around the terrace all afternoon and evening. Yes, a rat.
Hideously expensive for what you get, which is not 5 star luxury. The reception manager dealt with my complaint immediately and with courtesy and reduced my bill as a goodwill gesture. On writing to the hotel group to raise the issues, I had to negotiate a refund, which is a position no customer should be placed in. The list goes on and on. I would avoid The Bath Priory at all costs.
Hideously expensive for what you get, which is not 5 star luxury. The reception manager dealt with my complaint immediately and with courtesy and reduced my bill as a goodwill gesture. On writing to the hotel group to raise the issues, I had to negotiate a refund, which is a position no customer should be placed in. The list goes on and on. I would avoid The Bath Priory at all costs.
Otel yanıtı
Yorum tarihi: 6 Ağu 2026
Dear claret-3009,
Thank you for sharing your feedback. We’re sorry to hear that your 60th birthday visit did not meet your expectations, particularly given how long you had hoped to stay with us.
We have been in contact with you privately regarding the points raised and have had the opportunity to discuss these with you directly. We appreciate you taking the time to share your observations, which have been passed on to the relevant teams for review.
We’re pleased that our Reception Manager was able to speak with you during your stay and assist with your concerns at the time.
We’re sorry that your overall impression of The Bath Priory was not the one we would have hoped you would take away from your visit, particularly on such an important occasion.
Kind regards,
The Bath Priory Management Team
Thank you for sharing your feedback. We’re sorry to hear that your 60th birthday visit did not meet your expectations, particularly given how long you had hoped to stay with us.
We have been in contact with you privately regarding the points raised and have had the opportunity to discuss these with you directly. We appreciate you taking the time to share your observations, which have been passed on to the relevant teams for review.
We’re pleased that our Reception Manager was able to speak with you during your stay and assist with your concerns at the time.
We’re sorry that your overall impression of The Bath Priory was not the one we would have hoped you would take away from your visit, particularly on such an important occasion.
Kind regards,
The Bath Priory Management Team
Çift olarak seyahat eden kişi
Yorum tarihi: 1 Ağu 2026
Konaklama tarihi: Tem 2026
Lovely hotel, shame about the table/bar service.
The Priory is a lovely well-appointed hotel with comfortable, well thought-out rooms, plenty of free parking and a lovely spa with treatments and warm inside and outside swimming pools.
Reception was well thought out, with lovely touches like classic FM on the radio upon arrival, a complimentary port, water, and tea and coffee making facilities with good teabags and biscuits.
The bed was comfortable with good clean linen and fluffy pillows.
Bath and shower were roomy, with l'Occitan shower gels and fluffy white towels and toweling robes to spoil us.
In short, we really enjoyed our stay, except for a couple of issues:
Firstly, on the hospitality side of things, we found the 'casual dining' to be a little too casual. The evening we arrived we booked and were placed on a quiet table towards the end of a lovely flowery terrace. Another table was offered but was covered with bird poo, blackberry juice and ants.
The evening was warm and gentle, but evidently the table we chose had not been cleaned nor sanitized, so that when the food and wine we ordered finally arrived, (sigh), staff still had not sanitized and relaid, so we had no table mat, no cutlery, no offer of table water, no serviettes and no plates to divide our 'sharing plates' onto and I had to get out of my seat to ask for them.
All this in an expensive 5* hotel.
Drinks also took ages to arrive, and my final glass of rose for the night did not arrive until I asked for it, again, and only arrived after my husband had finished eating so I felt I had to glug it. Unfortunately in the confusion, I also left my fan on my chair, so whoever took the table after us never handed it in so I lost it.
In short, we both felt table and bar service required further training and also management missed a trick re relaxation and ambience, as table and candle lighting on that beautiful terrace may have set the mood better.
The morning chef was excellent, and service was pleasant, but I felt the evening service let down the evening chef's best efforts, (and his best efforts are really excellent), to the extent we did not feel inclined to book for fine dining for the following evening.
This summer has seen outstanding temperatures this year, and clearly English hospitality does not usually feel it needs to provide air conditioning and I understand it can be difficult to provide in our many and varied older buildings. But just as clearly, UK hospitality does now need air conditioned bedrooms.
We were afforded a portable air conditioning unit and fan in the lounge because we asked for it (thank you reception), but aircon would have served us better in the bedroom, and many visitors from abroad require them as standard.
We would like to return as the hotel is basically lovely, and we would hope to see the glitches we experienced removed.
Reception was well thought out, with lovely touches like classic FM on the radio upon arrival, a complimentary port, water, and tea and coffee making facilities with good teabags and biscuits.
The bed was comfortable with good clean linen and fluffy pillows.
Bath and shower were roomy, with l'Occitan shower gels and fluffy white towels and toweling robes to spoil us.
In short, we really enjoyed our stay, except for a couple of issues:
Firstly, on the hospitality side of things, we found the 'casual dining' to be a little too casual. The evening we arrived we booked and were placed on a quiet table towards the end of a lovely flowery terrace. Another table was offered but was covered with bird poo, blackberry juice and ants.
The evening was warm and gentle, but evidently the table we chose had not been cleaned nor sanitized, so that when the food and wine we ordered finally arrived, (sigh), staff still had not sanitized and relaid, so we had no table mat, no cutlery, no offer of table water, no serviettes and no plates to divide our 'sharing plates' onto and I had to get out of my seat to ask for them.
All this in an expensive 5* hotel.
Drinks also took ages to arrive, and my final glass of rose for the night did not arrive until I asked for it, again, and only arrived after my husband had finished eating so I felt I had to glug it. Unfortunately in the confusion, I also left my fan on my chair, so whoever took the table after us never handed it in so I lost it.
In short, we both felt table and bar service required further training and also management missed a trick re relaxation and ambience, as table and candle lighting on that beautiful terrace may have set the mood better.
The morning chef was excellent, and service was pleasant, but I felt the evening service let down the evening chef's best efforts, (and his best efforts are really excellent), to the extent we did not feel inclined to book for fine dining for the following evening.
This summer has seen outstanding temperatures this year, and clearly English hospitality does not usually feel it needs to provide air conditioning and I understand it can be difficult to provide in our many and varied older buildings. But just as clearly, UK hospitality does now need air conditioned bedrooms.
We were afforded a portable air conditioning unit and fan in the lounge because we asked for it (thank you reception), but aircon would have served us better in the bedroom, and many visitors from abroad require them as standard.
We would like to return as the hotel is basically lovely, and we would hope to see the glitches we experienced removed.
Otel yanıtı
Yorum tarihi: 5 Ağu 2026
Dear _ros_allen,
Thank you for taking the time to share such detailed feedback, and we’re delighted to hear how much you enjoyed the hotel, our rooms, spa, gardens and the many thoughtful touches throughout your stay.
We’re sorry that the evening table and bar service did not match the experience you otherwise enjoyed, and we appreciate your constructive comments. We’re pleased you enjoyed the food and that our breakfast team and chef made a positive impression.
We also appreciate your understanding regarding the exceptional summer temperatures and are glad our team was able to provide a portable air-conditioning unit and fan when requested.
Most importantly, we’re very pleased to hear that you would like to return, and we hope to have the opportunity to welcome you back for an even more enjoyable stay.
Warm wishes, The Bath Priory Management Team
Thank you for taking the time to share such detailed feedback, and we’re delighted to hear how much you enjoyed the hotel, our rooms, spa, gardens and the many thoughtful touches throughout your stay.
We’re sorry that the evening table and bar service did not match the experience you otherwise enjoyed, and we appreciate your constructive comments. We’re pleased you enjoyed the food and that our breakfast team and chef made a positive impression.
We also appreciate your understanding regarding the exceptional summer temperatures and are glad our team was able to provide a portable air-conditioning unit and fan when requested.
Most importantly, we’re very pleased to hear that you would like to return, and we hope to have the opportunity to welcome you back for an even more enjoyable stay.
Warm wishes, The Bath Priory Management Team
Mükemmel konum
Weston Rd, BA1 2XT, Bath, Birleşik Krallık|Şehir merkezinden 2,23 km
Giriş ve çıkış
Giriş başlangıcı:
15:00
Son çıkış saati:
11:00
Bilmeniz gerekenler
Evcil hayvanlara ücret karşılığında izin verilir
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The Bath Priory - A Relais & Chateaux Hotel: SSS
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