Langtry Manor Hotel
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Время заезда | 15:00 |
|---|---|
Время выезда | 10:30 |
Животные | Домашние животные не допускаются |
Удобства и услуги
Подробнее об отеле Langtry Manor Hotel
Langtry Manor Hotel
Langtry Manor Hotel находится в городе Борнмут, рядом с пляжем. Борнмутский театр Pavillion Theatre и Международный центр Борнмута расположены в 5 минутах езды на автомобиле. Отель класса «люкс» — вариант с прекрасным расположением: Пляж Борнмута находится в 0,9 км, Бухта Пул — в 11,1 км от него. К вашим услугам терраса и сад, где можно отдохнуть и насладиться красивым видом, а также прочие услуги и удобства, в числе которых бесплатный беспроводной доступ в интернет. Загляните в бар/лаунж и утолите жажду своим любимым напитком. Для удобства гостей предоставляется следующее: ускоренная регистрация при отъезде, химчистка или прачечная и многоязычный персонал. Предоставляется бесплатная самостоятельная парковка. Почувствуйте себя как дома в одном из 14 номеров, где установлены ЖК-телевизоры. Бесплатный беспроводной доступ к интернету позволит вам всегда оставаться на связи. Собственные ванные комнаты, ванны или душевые. Предоставляются дизайнерские туалетные принадлежности и фен. Предоставляются следующие удобства и услуги: письменные столы и кофеварки/чайники. Уборка номеров осуществляется ежедневно.
Комментарий: 18 авг. 2026 г.
Проживание: авг. 2026
UK
Комментарий: 14 авг. 2026 г.
Проживание: авг. 2026
Very Poor experience....
Unfortunately, the positives were overshadowed by a very disappointing experience before we even arrived. I had emailed the hotel simply to confirm our booking and enquire about parking. Despite the booking already being confirmed and paid, I received an email saying there was still an outstanding balance to pay. I replied with evidence showing that the booking had been paid, but received no response. This caused unnecessary worry before our stay and resulted in me having to contact Booking.com to clarify the situation.
Communication with the hotel was also extremely difficult. We found it very difficult to get through to anyone, and the email address advertised on the hotel's website did not work, making an already confusing situation even more frustrating.
When we arrived, check-in was a nightmare with considerable confusion and questioning over the booking. There is no reception at Langtry Manor, so you have to walk over to the neighbouring Derby Manor to check in. We were eventually told that everything had been paid, but no real explanation was given as to why we had previously been told by email that there was an outstanding balance, particularly when I had already sent evidence and received no reply.
When I questioned what had happened, the receptionist told us that we had got a very good deal on the room and that we were lucky to have got it for that price. I didn't feel this was particularly helpful or welcoming when I was simply trying to understand the confusion surrounding our booking.
The biggest disappointment was that our room was advertised as having air conditioning and a balcony, but it had neither. With temperatures around 28°C, the room became very hot and uncomfortable without the advertised air conditioning.
There is also no bar at Langtry Manor. If you want a drink, you have to go over to Derby Manor, buy it there and then walk back to Langtry Manor with it. Despite the hot weather, there was no ice available either, leaving us with warm drinks.
When we raised our concerns, we were offered a complimentary soft drink, which didn't really address the fact that advertised facilities were missing.
Overall, the room itself was adequate and there were some nice features, particularly the bathroom and decor. However, the poor communication before arrival, unanswered email after providing evidence, difficulty contacting anyone, confusing check-in, lack of reception and bar, the receptionist's comments when questioning the booking, and particularly the absence of the advertised air conditioning and balcony significantly affected our experience. I have raised these issues separately with the booking company.
Комментарий: 7 авг. 2026 г.
Проживание: авг. 2026
Sadly the numerous issues left a bad experience
1. The lamp didn’t work
2. The main tv WiFi kept cutting out so we ended up switching it off as couldn’t watch it
3. The bathroom had the main issues:
On entering the bathroom the shower door was hanging off completely (someone also made a review the month before mentioning the same), the shower was extremely dirty and had not been cleaned, the tv in the spa bath didn’t work at all, the toilet when flushed the water rose to the top and slowly drained which was unhygienic and unpleasant. We choose to use the toilet in the hallway. We were only staying one night due to being at a nearby festival all weekend camping and wanted to have 1 night before travelling home the next morning so didn’t contact maintenance as we were tired and exhausted from the festival so choose to have an early night. When we returned home we raised the issues with the hotel due to the shower door hanging off and were immediately informed this was untrue as the housekeeping team had been in the room with no issues. We were also informed that the price we paid was a good price for high season and the tv in the bath wasn’t advertised. The chair and table wasn’t advertised either but they worked. I didn’t see their point and found the hotel communication extremely unprofessional
Комментарий: 16 июл. 2026 г.
Проживание: июн. 2026
Unfortunately, our experience was extremely disappointing.
Unfortunately, our experience was extremely disappointing.
We booked a two-night stay through Lastminute.com and paid extra to upgrade to a room with a spa bath. It was clear the room had not been cleaned properly between guests. There was visible dust, cobwebs and mould, which made the room feel neglected and far below the standard we expected.
To make matters worse, the spa bath we had paid extra for didn't work at all. It appeared that the plumbing had been disconnected, as no water came from the tap, meaning we were unable to use the feature we had specifically upgraded for.
The condition of the room was so poor that we decided to leave after the first night rather than stay for the full two nights we had booked.
I raised a complaint with Lastminute.com, but unfortunately the hotel declined to offer any refund despite the issues we experienced.
I feel it's important to share an honest account of our stay so that others can make an informed decision. Based on our experience, I wouldn't choose to stay here again.
Комментарий: 26 авг. 2026 г.
Проживание: авг. 2026
Great disappointment
Even the TV was so old. Surely this could be replaced with a cheap smart TV.
Entry to the hotel is now operated by a 4 digit coded entry system. Entry after 1500 and check out at 1030. Entry to the room is the same.
As before, breakfast is served in the sister hotel and is excellent as is Anna who looked after us.
Would we book Langtry again, doubtful unless it had some TLC. Next time we will probably go next door which in comparison just sparkles.
Очень хорошее расположение
Derby Rd, Борнмут, BH1 3QB, Великобритания|1,54 км от центра города
Заезд и выезд
Время заезда
15:00
Время выезда
10:30
Полезные сведения
Домашние животные не допускаются
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