Harbour Hotel & Spa Bristol
Trova il miglior hotel a Bristol per le tue date, in base a prezzo o gradimento
Confronta le offerte per Harbour Hotel & Spa Bristol tra centinaia di siti in un solo posto
Cerca un'offerta con cancellazione gratuita o valutazioni eccellenti
Confronta camere e prezzi
Confrontiamo centinaia di siti per offrirti il prezzo migliore

In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Colazione | Colazione disponibile |
Animali | Animali domestici non ammessi |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Scopri di più su Harbour Hotel & Spa Bristol
Harbour Hotel & Spa Bristol
Harbour Hotel Bristol ti permette di soggiornare nel centro di Bristol e di raggiungere a piedi University of Bristol e Centro commerciale Cabot Circus in meno di un quarto d'ora. Questo hotel con spa dista 20,4 km da The Mall at Cribbs Causeway e 20,9 km da Terme di Bath Spa. Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono una piscina coperta, una vasca idromassaggio e una sauna. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni. Per il pranzo e la cena, visita Harbour Kitchen, un ristorante specializzato in frutti di mare, oppure, se preferisci stare nella tua stanza, richiedi il servizio in camera con orario limitato. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione preparata su ordinazione è servita nei giorni feriali dalle ore 07:00 alle ore 10:00 e nel fine settimana dalle ore 08:00 alle ore 10:30, dietro pagamento di un supplemento. Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e personale poliglotta. Rilassati in una delle 42 camere della struttura, complete di minibar e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. I bagni dispongono di set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.
Data del commento: 16 lug 2026
Periodo del soggiorno: lug 2026
Data del commento: 4 ago 2026
Periodo del soggiorno: lug 2026
Data del commento: 1 ago 2026
Periodo del soggiorno: lug 2026
Mattress topper only the size of double bed and we had upgraded to king size bed. Housekeeping had to come and rectify.
Bed was also very high and proved a challenge to get onto!
Large step into the bathroom which was difficult to manage with slight mobility issues.
Staff were helpful.
Data del commento: 7 lug 2026
Periodo del soggiorno: lug 2026
Restaurant poor / treatments in Spa good
The treatments in the spa however were very good, as were the staff in at the spa. The spa is a quite quirky as in the vault of an old bank, maybe a little claustrophobic for some.
Risposta dell'hotel
Data del commento: 9 lug 2026
Thank you for taking the time to share your feedback following your afternoon tea and spa experience.
Firstly, I am very sorry to hear that your afternoon tea did not meet the standards we strive to provide, particularly as you were celebrating a birthday with friends. Waiting over an hour for your food, the lack of attentiveness from our team, and the initial failure to cater for the gluten-free and vegetarian dietary requirements are all disappointing to read. I also appreciate how frustrating it must have been for members of your party to rush their afternoon tea in order to make their pre-booked spa treatments on time. This is certainly not the relaxing experience we aim to deliver.
I am equally disappointed to learn that our communication fell short during your visit. Regardless of the reason for any delays, it is our responsibility to keep our guests informed, apologise sincerely, and work together as one team to resolve any issues. Your comments regarding the service you received have been shared with our Food & Beverage management team and will form part of our ongoing training and review to ensure we improve both communication and guest care.
On a more positive note, I am delighted to hear that you enjoyed your spa treatments and that our spa team helped restore your day. It is wonderful to know they looked after you so well, and we are pleased you found our unique subterranean spa, set within the historic bank vaults, to be an enjoyable experience.
Thank you again for your honest feedback. It helps us identify where we need to improve, and we hope we will have the opportunity to welcome you back in the future to provide the high-quality experience you had expected from the outset.
Kind regards,
Data del commento: 5 lug 2026
Periodo del soggiorno: lug 2026
Great spa - rubbish restaurant
The staff in the restaurant (particularly the manager) could do with learning about customer service and hospitality from the staff in the spa.
We waited for an hour for a cream tea which had been pre ordered. There were only 3 tables occupied! No apology, no acknowledgement and when we raised it as we were leaving he just blamed the kitchen!
We then went down to the spa where the staff welcomed us with smiles. They made us feel welcome and all of us loved our treatments. Thank you for making us feel so good after a rubbish experience upstairs (the food was ok!!)
Risposta dell'hotel
Data del commento: 9 lug 2026
Thank you for taking the time to share your feedback.
I am truly sorry that your restaurant experience fell well below the standards we expect to deliver. Waiting an hour for a pre-ordered cream tea, particularly when the restaurant was relatively quiet, is not the level of service our guests should receive. I also apologise that you did not receive an explanation or apology during your visit. While there may have been operational challenges behind the scenes, it is our responsibility to communicate with our guests and take ownership of the overall experience. I'm sorry that we did not do that on this occasion.
Your comments regarding the service you received have been shared with our Food & Beverage management team and will be used as part of our ongoing training to improve communication, accountability, and the guest experience.
On a much more positive note, I am delighted to hear that our spa team completely turned your day around. It is wonderful to know that you were made to feel so welcome from the moment you arrived, that you enjoyed your treatments, and that the team delivered the warm, attentive service we strive for throughout the hotel. I will ensure your kind comments are passed on to them, as I know they will be thrilled to receive your praise.
Thank you again for your honest feedback. We appreciate you highlighting both the areas where we fell short and those where our team excelled. We hope to have the opportunity to welcome you back in the future and provide a consistently excellent experience from start to finish.
Kind regards,
Posizione eccellente
53-55 Corn St, Bristol, BS1 1HT, Regno Unito|0,17 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
11:00
Informazioni utili
I bambini sono i benvenuti in questo hotel
fino a 12 anni
€ 24 (GBP20) a persona a notte
fino a 2 anni
Gratis
Animali domestici non ammessi
Colazione disponibile
Orari colazione
Dalle 07:00 alle 10:00, da lunedì a venerdì, Dalle 08:00 alle 10:30, da sabato a domenica

