Broome Park Hotel
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 10:00 |
Animali | Animali domestici non ammessi |
Servizi
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Broome Park Hotel
Per arrivare a Canterbury Cathedral e a Dover Castle passando meno di un quarto d'ora al volante puoi prendere in considerazione Broome Park Hotel a Canterbury. Questo hotel per golfisti dista 17,8 km da Le bianche scogliere di Dover e 0,1 km da Broome Park Golf Club. Migliora il tuo tiro facendo pratica sul campo da golf e approfitta degli altri servizi ricreativi disponili, che includono una piscina coperta e un campo da tennis all'aperto. Questo hotel in stile georgiano propone, inoltre, il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni. Scopri il menù di Kitchener Restaurent, un ristorante che vanta una bella vista sul giardino, o approfitta del comodo servizio in camera con orario limitato. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione preparata su ordinazione è disponibile a pagamento tutti i giorni dalle ore 08:00 alle ore 10:30. Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e deposito bagagli. Un hotel offre 3 sale riunioni disponibili per eventi. Il un parcheggio gratuito è disponibile in loco. Soggiorna in una delle 40 camere della struttura, complete di TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. I bagni dispongono di set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.
Data del commento: 5 set 2026
Periodo del soggiorno: set 2026
Quirk by the ton and beautiful setting!
Data del commento: 22 giu 2026
Periodo del soggiorno: mag 2026
Faded Grandeur
We booked the Kitchener Suite. very spacious, very bright, clean, nice size bathroom, with separate shower and bath.
There must have been a graduation ceremony on that evening as the Marque was all dressed, as were the guests in their finest.
The bar service was friendly, especially Jo, she worked like a Trojan, and with Emily looking after us in the restaurant.
Checkout the next morning was uninspiring. Again not help with luggage, even from inside the hotel to the taxi, waiting to take us to the cruise terminal, we actually paid the drive of the taxi for helping us.
The hotel is obviously used as a wedding, celebration venue, so for us one night was enough.
Could be a stunning property with an injection of funds, better management and training. Sadly faded grandeur coms to mind.
Risposta dell'hotel
Data del commento: 7 lug 2026
Thank you for taking the time to share your feedback following your stay with us.
We are pleased to read that you enjoyed the character and history of the property, found the Kitchener Suite spacious and comfortable, and that Jo and Emily helped make your visit enjoyable. We will be sure to pass your kind comments on to them.
We are, however, sorry to learn that your arrival and departure left you feeling disappointed. We appreciate that travelling with four large suitcases before a two-week cruise can be demanding.
We would like to clarify that Broome Park does not operate a concierge or porter service. Whilst our reception team will always assist with luggage where they are able to do so, this is at the discretion of the individual team member and must be balanced against health and safety considerations. On the day of your arrival, you mentioned you had four large, heavy suitcases. If these proved difficult for you to carry, it is understandable that the female receptionist who checked you in may also have been unable to lift them safely. We have a duty of care to ensure our staff do not place themselves at risk of injury, and we hope you can appreciate the position this can sometimes place them in.
Regarding luggage storage, we are unfortunately unable to store large suitcases for extended periods while guests are away due to our limited secure storage space and operational constraints.
We appreciate your comments regarding the overall condition of the property. As a historic Grade I listed building, maintaining and enhancing the estate is an ongoing process, and we continue to invest in improvements while preserving its unique heritage.
Thank you again for your feedback. We are sorry that aspects of your stay did not meet your expectations, but we appreciate you taking the time to share your experience with us.
US
Data del commento: 2 giu 2026
Periodo del soggiorno: giu 2026
NOT A 4 Star - service, and cleanliness matter
Check-in was poor. At 3:00 PM (official check-in time), a sign said reception would return shortly. We waited over 10 minutes. Then we waited for a bellman and I had to help load my bags onto the golf cart. At the cottage, the bellman dropped the bags outside and said "you've got it from here," refusing to carry them up to the 2nd floor room. I had to help him again.
The room itself was beautiful, spacious, with a nice countryside view and comfortable bed. However, there was a large, obvious blood stain on the duvet cover, plus other fresh unidentified stains. The sheets weren't tucked in, and there were cobwebs everywhere. In the bathroom, there was a large, bizarre stain on the towel that could have been blood.
The cottage has no phone, only WhatsApp for contact, but never responded. I emailed with photos of the issues and received a reply 12 hours later. They apologized and said they'd clean immediately, but later insisted cleaning follows a set schedule/structure.
I reported the problems at 5:00 PM Thursday. The next morning I followed up, but they again cited the structure. When I returned around 1:00 PM, the blood stain was gone and sheets had been changed (though they smelled musty). The stained towel remained, and none of the cobwebs were removed.
The bar has a cool atmosphere, nice drinks at fair prices, and one friendly, caring staff member. However, on Saturday it was unstaffed for 20-30 minutes at a time, and staff seemed annoyed when you had to track them down.
Breakfast was mostly terrible, except for the excellent hash browns and very good honey. The espresso drinks were bad.
Checkout was another ordeal trying to get our bags to the main house via ignored WhatsApp message. Had to walk around to find someone.
The pool area smelled horrible, and the locker room was worse.
Overall, very disappointing for a claimed 4-star property. It would have potential under professional management. Right now, it's an embarament.
Data del commento: 26 ago 2026
Periodo del soggiorno: ago 2026
Wonderful night away at a beautiful venue!
UK
Data del commento: 24 ago 2026
Periodo del soggiorno: lug 2026
AVOID
This wasn't just a room, it was a key part of our wedding experience that had been promised and confirmed over a year earlier. The distress and disappointment caused at such an important time was immense.
Broome Park admitted the mistake was entirely their fault, but the whole experience left me questioning the competence of the management and booking teams. I simply cannot understand how a honeymoon suite booked over a year in advance could be given away and not discovered until the last minute.
I will never return to Broome Park and would strongly advise anyone considering it for a wedding or special occasion to think carefully before trusting them with such an important event.
Posizione eccellente
Broome Park Hotel, Canterbury Rd, Barham, CT4 6QX, Regno Unito|2,08 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
10:00
Informazioni utili
Animali domestici non ammessi
Sono disponibili gratuitamente letti extra a seconda delle dimensioni della camera.