Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. In risposta al Coronavirus (COVID-19) questa struttura ha adottato misure extra di sicurezza e igiene. Gli ospiti di età inferiore ai 18 anni possono effettuare il check-in solo se accompagnati da un genitore o da un tutore legale. Breakfast- is served as a Buffet and consists of Toast, Cereals, Juice, Hot Drinks, Pastries, Fruit and Yoghurts, Bacon, Sausages, Fried Eggs or Scrambled Egg, Tomatoes, and Beans. Hashed Browns, Mushrooms, and Fried Bread. We also have Gluten Free and Vegan options. (Occasionally Breakfast may be cooked to order instead of the Buffet, but you will still be able to choose to have whatever you want). Children under the age of 2 are free with a paying adult. Dinner- Consists of 2 courses from our Half board menu. You can pay additional supplements to upgrade to the more expensive dishes and platters. Parking- We do not guarantee parking ahead of arrival, on arrival our Reception Team will offer you all available parking options which include: -a pay and display area at the front of the hotel. - permits for 2 long stay car parks. -on street parking within 5 minutes. -Free Blue Badge parking areas in front or behind the hotel - 2 onsite car parks that are charged at £10 per vehicle per night and require your keys to be stored at reception, Pets- We are Pet Friendly with Pet-Friendly Rooms, and a pet-friendly section in the Restaurant. Please check with us if you have 2 pets that the room will fit 2 pets. We also do not accept American XL Bullies. We charge £10 per night per pet. Customers must always supervise their pets and not leave them alone in the rooms unless they are using the spa or bar facilities. Mobility Requests- Please check with us in advance if we can accommodate your mobility requests. We have 3 lifts, and only 1 fits wheelchairs, mobility scooters (and prams). The lift that takes wheelchairs goes from our Lower Ground Floor, (Reception, Spa and Restaurant) to our Upper Ground Floor only. On our Upper Ground Floor, we have 13 rooms, and another 3 rooms up 8 narrow stairs. We do not offer disabled room types, but we have tried to make the Upper Ground Floor Rooms as accessible as possible. But please check with us before booking that these rooms are available and that they suit your needs. Not all our Room Types have Rooms on the Upper Ground Floor so it’s also very important that you book the correct room type. Also, whilst the majority of our rooms have lift access, not all do, so again please check with us if lift access is required so we can allocate accordingly. Annex Extension- Please note that we have 6 rooms our extension at the back of the hotel. Please let the property know in advance if you would prefer a room in the main hotel. Housekeeping- In recent years we have stopped automatically doing room services as more of our customers preferred privacy to a Housekeeper knocking on their door at 9am. However, we of course do not want this to get in the way of good customer service so- -At our Reception, we have a glass cabinet full of lots of extra free supplies- help yourself. -If you brought us your wet towels, we will exchange them for fresh ones. -If you would like your room cleaned, please request it the night before and we will schedule you for the next day’s list. This will of course be free. If you want your room cleaned daily, please don’t let this put you off booking. Just let us know on check-in and we will book you in every day! Also, all of our toiletries are in dispensers as we have gone eco-friendly and limit our plastics. Cots- If you require a cot please check with the hotel that your room will fit a cot, otherwise you may need to upgrade to a room that does. Also please check we have one available and they are not all booked out. Cots are £10 per night, and we provide a sheet but after that ask that you bring your own bedding so that it suits your child’s needs. Alternatively, you are welcome to bring your own cot and then we do not charge for the extra child in the room. Grade II Listed Building- As a Grade II Listed Georgian Building, we are subject to regulations which protect the historical and architectural significance. This building is of a special interest meaning alterations cannot be carried out without relevant consent. What this means... is that we have done our best to update the property to make it modern, clean, and comfortable. However, as we are not a purpose built hotel, we hope that guests bare it mind and accept that we have 77 unique rooms, split into 16 room type categories based on the bed configurations, room characteristics and size and view from the bedroom window. Check-In Time- 3 pm. If you arrive earlier feel free to come to the reception where at a minimum, we will arrange your parking and store your luggage whilst you go and explore Weymouth, or our facilities. You can book a guaranteed early check-in for 12pm at only £10. Check-Out Time- 10.30 am. You can purchase a 1 pm checkout for £25. This will be applied to your booking automatically if you do not checkout by 11am. Bank Cards Required at Check In- Even if you have paid, we do require valid bank card details on the booking against potential damages in the rooms. We do charge for damages, and fine for smoking in the rooms, and disturbing other customers with noise (if we have tried to fix it and been ignored). Under 18s- Anyone checking in under the age of 18 needs to be with a parent, or official guardian. Our Restaurant Garden- We close the garden each night at 9pm to minimise noise disturbing customers in rooms. Please respect the staff if they ask you to come in. Our Facilities- We do have onsite lifts, a Spa, Restaurant, Function Rooms, and Escape Rooms. On rare occasions these may be closed, booked for private functions, or being serviced. These are extras on offer and not included in the price of your booking which covers room only. Our Bar will always remain open and if we do not provide food service, we are happy to facilitate you ordering food in and eating it in the bar. Spa- We cannot remove nail extensions to treat your nails so please make sure these have been removed.
