Palm Hotel & Spa
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In sintesi
Check-in dalle ore: | 14:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Animali | Animali domestici non ammessi |
Servizi
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Palm Hotel & Spa
Situato sull'Isola di Reunion, a soli 10 minuti di auto dalla città di Saint-Pierre, il Palm Hotel & Spa offre servizi benessere, 2 piscine all'aperto, di cui una riscaldata, e 3 ristoranti con vista panoramica.
Data del commento: 10 giu 2026
Periodo del soggiorno: giu 2026
1st Trip at La Réunion
Thank to you to the Director of the Hotel who was very friendly in his approach.
The Chef Claude, is one the Best I've met in terms of culinary.
Joël and his entire Team did a great job.
Timothée and Sarah are great assets for the hotel as Sommeliers.
Will be back again for another wine dinner.
Risposta dell'hotel
Data del commento: 25 giu 2026
Thank you so much for your wonderful feedback and for highlighting the work of our team, particularly our sommelier and restaurant staff.
I am delighted that your first stay on our beautiful island fully met your expectations, and we hope to have the pleasure of welcoming you back soon.
Kind regards
Patrice Peta, General Manager
Data del commento: 19 ago 2026
Periodo del soggiorno: ago 2026
Superb
At the bar, the organization could still be improved; it’s a bit slow…
Otherwise, everything was magnificent.
Risposta dell'hotel
Data del commento: 5 set 2026
Je vous remercie pour ce retour et cette mise en avant de notre établissement.
Merci également pour votre remarque constructive concernant votre expérience au bar Kokoa de l'hôtel, votre aide nous est précieuse.
A bientôt je l'espère dans le sud de l'ile.
Bien cordialement,
Patrice Peta, directeur.
Data del commento: 11 ago 2026
Periodo del soggiorno: gen 2026
A very beautiful experience!
An attentive team and a truly relaxing stay.
We had an excellent time and will return with great pleasure!
Risposta dell'hotel
Data del commento: 16 ago 2026
Un grand merci à vous pour ce retour et cette mise en avant de notre équipe qui y est particulièrement sensible.
Et c'est avec tout autant de plaisir que nous nous vous recevrons à nouveau je l'espère très bientôt.
Bien cordialement,
Patrice Peta, directeur.
Data del commento: 10 ago 2026
Periodo del soggiorno: ago 2026
Top-notch
Reception, service, dining, common areas, rooms, and exceptional view were top-notch (a small drawback: the room, even though very well located at the entrance of the road that leads to the hotel entrance, was very dark)
Risposta dell'hotel
Data del commento: 16 ago 2026
Je vous remercie pour ce retour et cette mise en avant de notre établissement.
Au plaisir je l'espère de vous accueillir à nouveau dans le sud de l'île.
Bien cordialement,
Patrice Peta, directeur.
Data del commento: 3 ago 2026
Periodo del soggiorno: lug 2026
Terrible service to staff
Having paid 5.500 euros for arrival , I am extremely outraged at the level of service - the hotel calling itself 5 stars is not serviceable at all its level , pulls 3 stars - 4 from just outside the resort and location
first of all, if you have a problem they tell you - we are in the same boat and can't help , English is spoken by 5-10% of all service personnel , you will be made to look wrong and told that you decide everything
Airport transfers were not provided - saying I didn't book them - but my pre-arrival message to the hotel wasn't even read with me provided flight and flight details/names and times of the flight to request the transfer
On the first day of arrival at the bar we were served French crepe with ants, after being asked to replace the dish - the waiter brought the same dish but on a different plate , did not understand English and smiled
paying 1,000 euros per night in this hotel you will be fed by the restaurant staff, you will wait 2.5 hours for your dinner and in the end there will be not enough food for you and you will not get what you paid a lot of money for, the staff will say that it is your mistake and the chief will try to say that the administration does not know English
general staff and service at level 0 , no mutual understanding and no desire to help.
spa service doesn't want to serve the staff, gives dates for appointments and then turns out there are no seats and everything is full. currency exchange - the day we wanted to change money - the exchanger closed permanently and no more exchangers exist on the island
Posizione eccellente
43 Rue des Mascarins, Grande Anse, Petite-Île, 97429, Riunione|2,19 km dal centro
Check-in e check-out
Check-in dalle ore:
14:00
Check-out entro le ore:
11:00
Informazioni utili
Animali domestici non ammessi
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.