Horský Hotel Remata

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In sintesi

Check-in dalle ore:
14:00
Check-out entro le ore:
10:00
Animali
Animali domestici ammessi con un costo aggiuntivo

Servizi

Wi-Fi
Parcheggio
Navetta per l'aeroporto
Piscina
Spa
Reception 24h

Scopri di più su Horský Hotel Remata

Horský Hotel Remata

Horský hotel Remata offre un giardino, una terrazza, un ristorante e un bar a Ráztočno. Dotata di il servizo in camera, questa struttura offre ai propri ospiti anche un’area giochi per bambini.

Recensioni di
Tripadvisor
Citati dai viaggiatori
Viaggiatore in famiglia

Data del commento: 10 ago 2023

Periodo del soggiorno: ago 2023

Where it's about money and nothing about the customer

Big disappointment
On the web, great services that offer everything for children, that was the main reason for choosing this hotel, but in reality nothing at all. There was no mascot, no activities for the grandparents at all. Two small corners for children, with broken toys. The children's slide was broken, my granddaughter fell badly, and they hid her somewhere after our warning.
Do NOT come here with children.
The staff is pleasant, they try to at least compensate for the owner's absence, or you could call it something else.
The food is quite tasty, but don't expect fresh pastries. There is no sign of breakfast, whoever comes late eats whatever he can find. Above all, do not drink juice from the machine during breakfast. It is HNUS, water contaminated with gas.
In the room, you need to check the beds and fix the extra bed so that your child does not fall out of it.
The best information was that they don't put soap in the shower in the room, if you want to take a shower you have to go to a store to BUY soap.
It is only about profit, not customer satisfaction.
Viaggiatore in gruppo

Data del commento: 13 dic 2017

Periodo del soggiorno: dic 2017

scandalous case management

This September we thought, we will book the accommodation for New Year's Eve in order to achieve a beneficial offer. A few minutes later we already had a confirmation in our hands, about fix price, dates and the confirmation included the breakfast. Our reservation was made through the hotels.com.
Everything was ok, we waited for the December to go until once, in this week a letter was waiting in our email account from the hotel manager. In the letter they obliged us (He claim posteriorly!) to pay another amount of money that we have already paid for… We answered that our confirmation did not contain additional ammounts so we will not pay anything else.
We contacted a member of the hotels.com who confirmed our position and infomred us try to contact the hotel. To this day Hotel Remata unable to answer the phone or reply to the letters.
In 2017 despite the fact that a confirmation is in our hands from September, such this thing can be done by a hotel? A service company can behave this way? In my opinion Hotel Remata is not guest centric and not reliable place. They are a money-seeking band and the management is scandalously bad. Under no circumstances I do not recommend this hotel.
Viaggiatore in famiglia

Data del commento: 29 ago 2017

Periodo del soggiorno: ago 2017

beautiful location but poor hotel service

I was looking forward to long weekend at the hotel with my family. I liked the area, it is located in the mountains. Lovely location. Pool was nice, good water temperature. Bit small on hot days as lots of people from outside come for a day. Hotel room was too small, no place to put your bag. View from the window was on the roof. TV remote control did not work, they had to change the TV from other room. The kettle was so smelly, coffee and milk powder were old and dry. I paid extra 10 euros for a night for a superior room as no other room was available. Hotel staff adviced the extra charge is for the furniture and bath robe. I could live without that.
In summer, you find there summer camp / conferences, lots of people. Not happy with my stay. Staff unprofessional, not willing to help, no information given during check in. Hotel full of kids on summer camp. The food was same like for the kids, I felt like I am eating at the school
Viaggiatore in gruppo

SK

Data del commento: 23 mag 2017

Periodo del soggiorno: mag 2017

Not impressed but not sour either

The location is nice, but the hotel is built on the slope and steps are everywhere (no lift). Old rooms without balconies was the prime setback for me, the kitchen was very tasty, but the beverages out of reality for hardly *** place (Glas of wine 3,80€ and so on).
Viaggiatore in famiglia

Data del commento: 27 giu 2016

Periodo del soggiorno: giu 2016

Average

I visited this hotel first time. Location is on beautiful place inside the wild country. Plenty of rooms oriented on north or south with pool view. you can stay also on chalets near the hotel. The food was good and also the rooms. They are small but comfortable. The architecture of the hotel is old school but the wellness and the pool is totally perfet and clean. Suitable for families. You should offer better coffe.

Posizione

3,9

Ráztočno, Ráztočno, 97231, Slovacchia|4,08 km dal centro

Check-in e check-out

Check-in dalle ore:

14:00

Check-out entro le ore:

10:00

Informazioni utili

Animali

Animali domestici ammessi con un costo aggiuntivo

Letti extra

Pagando un importo aggiuntivo sono disponibili letti extra, a seconda delle dimensioni della camera.

Horský Hotel Remata: domande frequenti

Horský Hotel Remata dista 4.1 km dal centro di Ráztočno.
Horský Hotel Remata si trova a Ráztočno, Slovacchia, e dista 4.1 km dal centro di Ráztočno.
Presso Horský Hotel Remata puoi effettuare il check-in a partire dalle ore 14:00, mentre il check-out deve avvenire entro le ore 10:00.
Sì, presso Horský Hotel Remata è disponibile un parcheggio.
Sì, presso Horský Hotel Remata è presente un ristorante.