Rezort Masarykov Dvor
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In sintesi
Check-in dalle ore: | 14:00 |
|---|---|
Check-out entro le ore: | 10:00 |
Servizi
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Rezort Masarykov Dvor
Ubicato a Pstruša, a 26 km da Lago di Ruzin, Rezort Masarykov dvor propone un giardino, un parcheggio privato gratuito, una sala comune e una terrazza. Completo di un bar, l’alloggio si trova a 16 km da Castello di Zvolen.
Data del commento: 25 lug 2020
Periodo del soggiorno: lug 2020
Great time in nature
Data del commento: 26 ago 2024
Periodo del soggiorno: ago 2024
Terrible Experience - Complete Lack of Organization and Accountability
We arrived 30 minutes early, paid for the ride, and took a walk around the property. However, when it was time for the ride, we went to the horse riding area, and no one was there to assist us. I left my kids and husband waiting and went to the reception where we had paid, only to find out they had no idea where the staff was. They told me to check with the horse barn, but the staff there were equally clueless and said they would make some calls.
I went back and forth between the reception and the barn, and still, no one seemed to take responsibility or even care about our situation. After a lot of waiting and frustration, they told us they might be able to find someone by 3 PM (which was an hour later). When someone finally arrived, they said they would do it in two separate sessions because of the delay, and even then, the person who started the ride wasn’t the usual staff member but just someone filling in.
The entire experience was incredibly disappointing. The lack of organization, communication, and accountability was astounding. The staff seemed completely indifferent to the inconvenience they caused. We paid in advance only to be met with the worst customer service imaginable. I wouldn’t recommend this place to anyone unless they seriously improve their service and actually take responsibility for their customers' experiences.
Data del commento: 11 mag 2023
Periodo del soggiorno: nov 2022
Steak sous vide no more
I chose steak sous vide and it turned out to be a big mistake. They brought me piece of meat that was hard, burned outside and cooked well with a tiny strip of pink in the middle. In addition, steak came with some sort of brown sauce spilled over the meat despite that I ordered mushroom sauce. So, steak was not edible...and I was not sure how it had been prepared, certainly not by sous vide method.
I returned the dish and got something else. I regret that I haven't asked for chef who prepared it to get some explanation.
Anyway, Masarykov dvor no more.
When you travel to Slovakia order "local dish", be it halusky with bryndza, pirohy or pork schnitzel...it is common dish so it is served daily in large quantities and at least you have guarantee that ingredients are fresh and there is only small margin for error.
Do not eat steak in a restaurant that is not specialized in steaks or the place you know.
Beef is more expensive meat, therefore, it is likely to be sitting in the fridge or freezer. The latter is probably more likely.
Data del commento: 27 lug 2021
Periodo del soggiorno: lug 2021
Great for the kids
Data del commento: 6 lug 2021
Periodo del soggiorno: giu 2021
If you like horses and you don´t mind the absent room view, this might be for you
Breakfast offered gluten-free bread option for my wife.
Disliked · Room does not offer good views, as all rooms are having roof windows and the view from those is limited. Whole establishment is situated next to a main road, so it does not provide absolute getaway experience. Cars are heard, but it is nothing terrible.
About the wedding - I was asking upfront that in case of wedding, I want to be informed - because fo past terrible experience of not sleeping due to all-night-party in another hotel. There was wedding and I was not informed even here, but luckily, the room was on the other side and it wasn´t been heard.
We came with our own bicycles, and the staff provided us with storage for those bikes. But to access the storage we always had to wait for technical staff to open storage for us (and he wasn´t always available, and I understood that opening the doorway to technical room where bikes were stored wasn´t his favorite activity), so my suggestion would be to create better suited room for bikes.
Checkout is written in the on-site materials at 11am, confirmed by booking.com as well. On-site we were advised by receptionist that we should check out at 10am, as they have changed that recently. As we were having program (short biking trip) already planned, we wanted to check out at 11am as per description everywhere. Receptionists allowed it, and that is good But still, if they change a policy, must be reflected when booking it.
I don´ want to rate breakfast as due to hygienic restrictions it was not an open buffet, but we were served with the food without any options (so hard for me to judge normal setup). However the omelet was rather blunt. Edible though.
Posizione ottima
Pstruša 339, Vígľaš, 962 02, Slovacchia|2,31 km dal centro
Check-in e check-out
Check-in dalle ore:
14:00
Check-out entro le ore:
10:00
Informazioni utili
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
