BYPILLOW Twenty
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In sintesi
Check-in dalle ore: | 14:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Animali | Animali domestici non ammessi |
Utilizzo dei letti già presenti | I bambini possono dormire in camera aggiungendo un letto extra. |
Servizi
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BYPILLOW Twenty
Se alloggi presso BYPILLOW Twenty, ti troverai nel centro di Barcellona, a pochi passi da La Rambla e 4 minuti a piedi da Cattedrale di Barcellona. Questo hotel si trova a 0,6 km da Plaça de Catalunya e 0,8 km da Passeig de Gràcia. Avrai a disposizone utili servizi come il Wi-Fi gratuito e l'assistenza per la prenotazione di tour e biglietti. Presso un hotel troverai un'ampia scelta di snack al bar/caffetteria. La colazione da portar via è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 11:00. Potrai usufruire di personale poliglotta, ascensore e armadietti. Soggiorna in una delle 20 camere della struttura, complete di TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. I bagni dispongono di doccia e asciugacapelli. I comfort includono acqua minerale gratuita e un ferro/asse da stiro su richiesta, mentre le pulizie sono eseguite tutti i giorni.
Data del commento: 23 ago 2026
Periodo del soggiorno: ago 2026
Data del commento: 22 nov 2025
Periodo del soggiorno: nov 2025
Worse experience ever!
The staff is unfriendly, and at times, outright disrespectful. For example, one staff member spoke only Spanish, and when I said I didn’t understand, she didn’t apologise — she simply continued speaking Spanish.
The breakfast is extremely limited: four slices of sausage, one slice of ham, a croissant, and some muesli. Only one cup of coffee. When I asked whether it would be possible to get a little cucumber or tomato with breakfast (as I have diabetes and cannot eat bread), I was told, “In Spain, we don’t eat that for breakfast.”
The hotel's intro says that rooms are fully soundproofed - in reality, the room had poor sound insulation and I could hear my neighbours talking. The hotel claims to be quiet — but it's not. Street noise made it difficult to sleep. In addition, there were major construction works on nearby La Rambla with constant noise, yet there was absolutely no information about this on the hotel’s website.
Overall, this is much more like a hostel than a hotel and definitely does not deserve three stars.
In summary, the worst experience I’ve ever had. I absolutely do not recommend staying here.
Data del commento: 5 apr 2026
Periodo del soggiorno: mar 2026
Good value for over night stay only
The sink in the shower room has no plug closure, which makes cleaning contact lenses in an open sink perilous.
Breakfast has to be pre-ordered, and you are rationed to one small cup of lukewarm coffee. You can get better breakfast a few doors away, and cheaper.
Some ground floor staff need re-training in customer care service, as it is not acceptable to "tut" at somebody asking a question or making a request.
There is no general relaxation area in the hotel, merely a cafe bar at the entrance.
Housekeeping of the rooms is impeccable.
Hotel location is excellent.
Risposta dell'hotel
Data del commento: 17 giu 2026
Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated the room cleanliness, the good size of the single rooms, and our excellent location.
At the same time, we sincerely regret that several aspects of your stay did not meet your expectations. We understand your concerns regarding the lack of an in-room safe, the bathroom sink design, and your breakfast experience. Your comments about customer service are especially concerning, as courtesy and helpfulness are standards we take very seriously. Please accept our apologies for the interaction you experienced with our staff.
Your feedback is extremely valuable and will be shared with the relevant teams so we can review these areas and make improvements.
We appreciate your honesty and hope to have the opportunity to welcome you again and provide a much better experience.
BYPILLOW Twenty
Data del commento: 24 mar 2026
Periodo del soggiorno: mar 2026
Sink in shower room does not have plug closure, so cleaning contact lenses in an open sink is perilous.
Do not bother with breakfast as you can get much better further down the street. To be restricted to one small cup of lukewarm cafe con lecce is not providing good customer service.
Housekeeping of rooms is excellent. Some other staff need retraining - it is not good practice for staff to "tutt" at someone asking a question or requesting something.
There is no general relaxation area, only small inside cafe by main entrance.
Hotel is in excellent location.
Data del commento: 31 gen 2026
Periodo del soggiorno: dic 2025
Good hotel for sleeping.
It is close to the metro and buses, there are bikes to rent right at the door.
Risposta dell'hotel
Data del commento: 17 giu 2026
Thank you for sharing your feedback. We are glad to hear that you found our hotel to offer good value for money and that you appreciated our convenient location, with easy access to metro and bus connections, as well as the bike rental service right outside the hotel.
We also appreciate your comments regarding breakfast. Guest feedback helps us identify areas where we can improve, and we will take your observations into consideration.
Thank you again for your review, and we hope to welcome you back on your next visit.
BYPILLOW Twenty
Posizione ottima
Cardenal Casañas, 11, Ciutat Vella, Barcellona, 08002, Spagna|0,72 km dal centro
Check-in e check-out
Check-in dalle ore:
14:00
Check-out entro le ore:
12:00
Informazioni utili
Animali domestici non ammessi
I bambini possono dormire in camera aggiungendo un letto extra.
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.