Ola Living Macba
+ 5
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Animali | Animali domestici non ammessi |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Wi-Fi
Aria condizionata
Non fumatori
Lavanderia
Cucina
Ascensore
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Ola Living Macba
Ubicato in posizione centrale nel quartiere Raval di Barcellona, a soli 300 metri dalla stazione della metropolitana Universitat e a 8 minuti di cammino da Plaza Catalunya, il Ola Living MACBA offre sistemazioni moderne con connessione Wi-Fi gratuita...
Recensioni di 
Viaggiatore in famiglia
Data del commento: 21 feb 2019
Periodo del soggiorno: feb 2019
Excellent accomodation
I booked via booking.com
Excellent check in service 5 minutes down the road.
The apartment is down a side street but felt very safe.
In a good location with plenty to do and see local.
Apartment I had was 2 bedroom with 2 bathrooms. Excellent place .very happy.
Excellent check in service 5 minutes down the road.
The apartment is down a side street but felt very safe.
In a good location with plenty to do and see local.
Apartment I had was 2 bedroom with 2 bathrooms. Excellent place .very happy.
Viaggiatore in gruppo
Data del commento: 25 lug 2019
Periodo del soggiorno: lug 2019
FRAUD - DEPOSIT OF 200€ STOLEN
ATTENTION AVOID THIS PROPERTY
Apartment x 5 with sofa bed broken.
Reported to the property the day after arrival and repaired by a worker fron the property with plastic eletrical clamps (...)
Sofa bed absolutely uncomfortable (another guest in May19 already reported). No option given, sleft for one week on a broken sofa bed.
At checkout the surprise.. debited €200 - equivalent to the full deposit - due to broken sofa!!!
This is nothing else than a fraud against 5 young boys that couldn’ t do anything to defend themselves. Parent called several times and the 3 ladies at the reception refused to pass thru the property Manager, they gave false name (Maria) and they close the phone call. They were making fun of them and pretending not to understand. They refused to see evidence of
broken sofa bed taken on arrival (video). Photos attached. Reservation made thru Booking.com, full refund claimed. ABSOLUTELY NEGATIVE
Apartment x 5 with sofa bed broken.
Reported to the property the day after arrival and repaired by a worker fron the property with plastic eletrical clamps (...)
Sofa bed absolutely uncomfortable (another guest in May19 already reported). No option given, sleft for one week on a broken sofa bed.
At checkout the surprise.. debited €200 - equivalent to the full deposit - due to broken sofa!!!
This is nothing else than a fraud against 5 young boys that couldn’ t do anything to defend themselves. Parent called several times and the 3 ladies at the reception refused to pass thru the property Manager, they gave false name (Maria) and they close the phone call. They were making fun of them and pretending not to understand. They refused to see evidence of
broken sofa bed taken on arrival (video). Photos attached. Reservation made thru Booking.com, full refund claimed. ABSOLUTELY NEGATIVE
Risposta dell'hotel
Data del commento: 2 ago 2019
We´re very sorry for your comment.
We always try to offer our guests the best possible service and we always check the apartments before the arrivals.
We´re a serious company. We have been working for many years and with a good reputation and good comments.
The first night of the stay of your son and the rest of the young group, they sleep without any problem.
The day after, they called reception to explain that surprisingly, the sofa bed was now broken.
The maintenance man, checked it and gave a provisional solution.
Unfortunately, it was not enough. We had to replace the frame of the sofa bed.
We also regret the situation.
For us this is an exceptional situation and we hope that you understand our procedure.
We always try to offer our guests the best possible service and we always check the apartments before the arrivals.
We´re a serious company. We have been working for many years and with a good reputation and good comments.
The first night of the stay of your son and the rest of the young group, they sleep without any problem.
The day after, they called reception to explain that surprisingly, the sofa bed was now broken.
The maintenance man, checked it and gave a provisional solution.
Unfortunately, it was not enough. We had to replace the frame of the sofa bed.
We also regret the situation.
For us this is an exceptional situation and we hope that you understand our procedure.
Coppia
Data del commento: 12 mag 2019
Periodo del soggiorno: apr 2019
Very poor customer service
The apartment hotel was ok overall, not as clean as one would aspect (more o for a superficial clean) However the customer service aspect is very disappointing, and would never recommend or return for that reason. After returning to the apartment on a Friday early evening to change and get ready for our evening plans, we found the apartment bathroom flooded. There was a leak coming from the apartment above. And it was obviousl it had been like this for some time. After calling multiple times ( on our dime) to report the issue and wait for the maintenance staff to address(maintenance was very professional) we asked to speak to the manager/supervisor so we could address our concerns as well as the damage to our property. We were told there was no management staff available, and would only be available Monday (conveniently the day we were scheduled to depart). We asked for another room, some temporary solution, but received neither. No follow-up,no apologies nor any acknowledgement of the incident. (although I'm sure the unit above was acknowledged) Just be forewarned if you require customer support, because it is definitely lacking. I would not recommend and will never return based solely on the lack of service
Viaggiatore in famiglia
Data del commento: 22 set 2018
Periodo del soggiorno: set 2018
Poor and dangerous part of town
Stay away , dangerous part of town, if you care about safety , don’t stay in el raval , overpriced property , you can find much better apartments in Passeig de Gracia and gothic area for the same amount of money
Viaggiatore in famiglia
Data del commento: 22 dic 2017
Periodo del soggiorno: nov 2017
Conveniently located accommodation
Convenient location close to metro, bus, Aerobus, and walkable to most major attractions. Apartment is spacious and comfortable, equipped with full kitchen. Nearby small convenience stores and lots of cafe and eateries.
However, the lift is super small...for two people only. Thus, if you are travelling with big luggages or big group, be prepared to take the stairs or wait patiently to take the lift.
However, the lift is super small...for two people only. Thus, if you are travelling with big luggages or big group, be prepared to take the stairs or wait patiently to take the lift.
Posizione
Carrer del Tigre, 10, Ciutat Vella, Barcellona, 08001, Spagna|0,74 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
11:00
Informazioni utili
I bambini sono i benvenuti in questo hotel
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
Per ricevere informazioni sull'aggiunta di una culla, contatta l'hotel.
Animali domestici non ammessi
La struttura non è disponibile per feste di addio al nubilato/celibato o simili. È richiesto un deposito cauzionale di EUR 200 all'arrivo. Dovrai pagarlo con la carta di credito. Dovresti ricevere il rimborso entro 7 giorni dal check-out. Il deposito ti sarà rimborsato per intero sulla carta di credito dopo una verifica dello stato dell'alloggio. Reception and key pick-up address (09:00 — 20:00): - Monday to Friday: Passatge Sert, 1 - Saturday, Sunday and holiday weekdays: Carrer d'Aribau, 228 A surcharge of 30 EUR applies for check-in after 21:00. All requests for late arrival are subject to confirmation by the property. At the time of check-in, it will be necessary to present the credit card from which the charge has been made in the case of hotel collect. Please note that construction works are currently taking place in a neighbouring building. These works may generate occasional noise during normal working hours (Monday to Friday). We appreciate your understanding and would like to inform you that any inconvenience related to these external works has already been taken into account in the reservation price."
Si prega di notare che, ai sensi del regio decreto 933/2021, in vigore dal 1° febbraio 2025, gli hotel in Spagna potrebbero richiedere determinate informazioni personali al momento del check-in, tra cui, a titolo esemplificativo ma non esaustivo, documenti di identità, indirizzo, e-mail e numero di telefono per gli ospiti di età pari o superiore a 14 anni, nonché la prova della relazione con minori di 14 anni.
L’hotel accetta i seguenti metodi di pagamento:
Ola Living Macba: domande frequenti
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