Aparthotel Tropic Garden
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Animali | Animali domestici non ammessi |
Servizi
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Aparthotel Tropic Garden
Situato accanto alla spiaggia a Santa Eulària, l'Aparthotel Tropic Garden vanta una piscina all'aperto e una riscaldata coperta, il WiFi gratuito e un ristorante a buffet.
Data del commento: 27 lug 2026
"Selected" definitely reccomended!
One of the first things that impressed us was the room key. Instead of a standard plastic key card, Selected guests receive a tasteful braided bracelet with a small wooden detail containing the chip. It opens both your room and the exclusive Selected lounge, and it was so much more convenient than carrying a card around all day.
The biggest benefit for us was the dedicated Selected restaurant terrace. The main buffet restaurant could be quite busy, noisy and hectic at breakfast and dinner, whereas the Selected terrace overlooked the sea and was always peaceful, with only a handful of other tables occupied. There is also an outdoor terrace for non-Selected guests, but it faces into the hotel towards the pool and entertainment stage, and I imagine tables there would be much harder to come by. The sea-facing terrace made every meal feel calm and relaxing.
Another huge perk was the Selected sunbathing area. It features large circular day beds with canopies beside the pool area near the swim-up suites. We only discovered it properly on our third day, but after that we spent much of our time there. While we never struggled too much to find standard sunbeds, they were much busier. The Selected area was incredibly peaceful and was perfect for our family of three.
Selected guests also have access to a private lounge with complimentary drinks, snacks, pastries, coffee and sweets. This became a lovely daily stop for us, especially during the hottest part of the day. It was beautifully air-conditioned and probably the coolest place in the entire hotel! Our five-year-old loved choosing a few sweets while we enjoyed a coffee and pastry.
There is also a complimentary drinks area with beers, soft drinks and other refreshments exclusively for Selected guests. We didn't use this as much simply because it was located on the upper level while we needed to stay by the pool with our son, but it was still a nice benefit.
The staff throughout the hotel were excellent, but Kim, the Selected concierge, deserves a special mention. She welcomed us warmly from the moment we arrived, gave us a tour of all the Selected facilities and was genuinely wonderful with our very chatty, inquisitive five-year-old. She always remembered his name and took the time to speak with him every day, which made him feel really special.
Most of the bar staff were also exceptionally friendly and welcoming. We only booked bed and breakfast, but we regularly ate lunch at the pool bar and really enjoyed the food. The pizzas, chicken goujons, sandwiches and pasta were all tasty and reasonably priced.
The breakfast buffet was excellent and offered everything you could want, including freshly made omelettes cooked to order. We also chose to eat from the evening buffet on two or three occasions simply because it was convenient. The food was perfectly decent, with plenty of choice and exactly what you'd expect from a good holiday buffet. For us, though, the real highlight was being able to enjoy it from the peaceful Selected terrace. Had we been eating inside the main restaurant every evening, I don't think we would have chosen the buffet as often because it could become quite loud and busy.
Our suite was lovely. The room itself wasn't huge, but it didn't matter because we spent very little time inside. We had an enormous sea-facing balcony with a Balinese day bed, and it became our favourite place to relax in the evenings. The uninterrupted sea views were beautiful and made the room feel much more luxurious.
The only area where I think the hotel could improve is the air conditioning in the rooms. It was just about adequate and we slept comfortably enough, but it never became properly cool. We noticed this even more after spending our second week in Ibiza at another hotel where the rooms became wonderfully cold. Better air conditioning would make a noticeable difference, especially during the warmer months.
The reception staff were always polite and professional, although we did feel they could have been a little warmer and more enthusiastic at times. They certainly weren't rude, but after experiencing Kim's genuinely outstanding hospitality every day, the reception team felt a little less engaging by comparison.
The entertainment team also deserve praise. The mini disco follows a similar routine each evening, but our son absolutely loved it. The team were full of energy, fantastic with the children, and it gave the adults a chance to relax with a drink while the kids had the best time dancing together.
Overall, we had a brilliant holiday and would happily return to Tropic Garden. My only advice would be to seriously consider upgrading to the Selected experience if your budget allows. For us, it completely transformed our stay and was worth every penny.
Risposta dell'hotel
Data del commento: 29 lug 2026
We truly appreciate you taking the time to share such a comprehensive review of your holiday with us.
We are absolutely delighted that you had such a fantastic stay and that the Selected Experience helped make your holiday even more special. It's wonderful to hear how much you enjoyed the exclusive terrace, the peaceful sunbathing area, the Selected Lounge and the additional benefits included throughout your stay.
We're especially grateful for your kind words about Kim. We'll be sure to pass your compliments on to her, as she'll be delighted to know she helped make your family feel so welcome, particularly your son. Providing personalised and friendly service is something we take great pride in.
It's also fantastic to hear that you enjoyed our breakfast, pool bar, evening buffet and your beautiful sea-view suite. We are pleased that our entertainment team created such wonderful memories for your son during the mini disco.
Thank you for your constructive comments regarding the air conditioning and reception service. We continually review guest feedback to help us improve, and your observations have been shared with the relevant departments.
We sincerely appreciate your recommendation of the Selected Experience and look forward to welcoming your family back for another memorable holiday.
Best wishes, Javier Llabrès and all the team at Tropic Garden Aparthotel
Data del commento: 30 lug 2026
The Entertainment Team make this hotel brilliant!
The hotel is super clean and tidy, and the staff are very friendly and helpful. The food was great! I am super fussy, so when it comes to the all inclusive food, in the past other hotels have let us down with bland, tasteless food. Not here though! Delicious freshly cooked meats and fish on offer every night. Each night has a theme, and there's a wide variety of options available, including desert. Don't go away without trying the Santiago Cake! A fav we would look out for each night. The Local Night was such a treat. I was shocked and delighted to see the freshly cooked lobster! YUM! I am half Spanish and I love my Mamas empanadas, and the ones they had were so similar, I was super impressed. Empanadas are amazing btw, so if you want to try local food, find these and enjoy!
The pool was lovely, and surprisingly warm on most days, due to the heat of course. At most other hotels we've been met with freezing pools regardless of outside temperature. So this was a nice change and meant we spent more time in it. Yes, there were kids with inflatables, but it's a family hotel, so to expect a pool without any toys/inflatables is a bit unrealistic. A note on the umbrellas, whilst we were there new ones appeared, so they took note of the request for more shade. The foam party was so special. Something we have never experienced and a memory we will keep forever. It's on every 2 weeks so some may not experience it. But what a treat it was!
All of the above makes this hotel great, but what makes it brilliant is the amazing entertainment team! They work so so hard, not only entertaining the kids (and adults) during the day, but putting on fantastic shows almost every evening, firstly with the kids mini disco and then a full hours performance (Don't miss The Lion King!) afterwards. Not only that, but they do all the sound, stage prep and behind the scenes stuff themselves as well. They are so fantastic with the kids making each child feel so special. My son usually avoids kids clubs, but he relished being with these guys. Each child gets a lanyard at sign up with their name, age, room number and a contact number on it. They earn cool badges to add to their lanyard with each activity completed and if they get 8, they receive a medal at the Mini Disco. My son thrived on this and just loved each activity and spending time with them all. So huge respect and thanks to Genesis, Judith, Jesus, Jeske, Fiene, Ully, and Luna (my son's first love) for making our holiday so special. We simply had a fantastic time and really wish we could have stayed longer. Thank you Tropic Garden for such a memorable holiday. Till next time... Sophia, Stuart and Mio xxx
UK
Data del commento: 1 ago 2026
Great hotel for families
Although I would happily go back to this hotel, there were a few cons. The hotel itself is a bit tired and could use some maintenance. Our room had chips in the paint and marks on the walls etc. We went for the all inclusive option and the ice creams this includes are a chocolate ice cream cone and lemon ice cream cone. Which is fine as long as you’re not dairy free. Anything else you need to pay for. There is also a long queue for the bar on most nights, they don’t seem to have many people serving. Although the cocktails were very nice.
If you are not paying for the ‘Selected, Exclusive’ package then you don’t get pool towels included, you have to ask for them at reception and pay a deposit. You don’t get fresh ones each day either, just one for the whole stay. They don’t communicate that to you either, it’s something you need to find out for yourself.
The housekeeping was ok, could be better but as it’s a 4 star and not 5 star hotel, it’s probably is ok. If you are extremely particular, you may not be 100% happy.
Data del commento: 28 lug 2026
Tropic Garden is an excellent place for your holidays
Risposta dell'hotel
Data del commento: 29 lug 2026
We are delighted to welcome you back to Tropic Garden year after year, and we sincerely appreciate your continued loyalty.
It is wonderful to hear that you once again enjoyed your ten-day stay with us. We're especially pleased that our excellent food and the friendliness of our team continue to make your holidays so memorable. Providing warm hospitality and a varied dining experience is something we are very proud of.
Your recommendation is the greatest compliment we could receive, and we thank you for placing your trust in us once again.
We look forward to welcoming you back for many more enjoyable holidays.
Best wishes, Javier Llabrès and all the team at Tropic Garden Aparthotel
Data del commento: 28 lug 2026
Ticks all of our boxes!
For anyone with little ones the travel cots are brilliant, rooms are spacious and having two rooms is fab our little one slept in the lounge area. Mini disco was a huge hit and for all the negative reviews about the time yes it is late when compared to English time but the amount of children that are loving life I would say it’s clearly not a problem, it also needs to be later because of the heat.
Thank you Tropic Garden for an amazing holiday again.
Risposta dell'hotel
Data del commento: 29 lug 2026
Many thanks for your wonderful review and for choosing Tropic Garden once again for your family holiday.
There is no greater compliment than welcoming returning guests, and we are delighted that your second stay was just as enjoyable as the first. It's fantastic to hear that our spacious apartments, family-friendly facilities and comfortable travel cots helped make travelling with your little one so easy.
We're especially pleased that you enjoyed our beautiful location in Santa Eulària, the cleanliness of the hotel, the quality of the food and the warm service provided by our entire team. Creating memorable holidays for families while ensuring adults can also relax is exactly what we aim to achieve.
Your compliments about our entertainment team will be greatly appreciated. They work tirelessly to ensure every guest feels welcome and included, and we're thrilled that the mini disco was once again such a highlight for your family.
We also appreciate your understanding regarding the timing of the evening entertainment. As you mentioned, during the warmer summer months, later activities are often preferred by many of our guests.
Thank you once again for your continued trust. We can't wait to welcome your family back for another fantastic holiday.
Best wishes, Javier Llabrès and all the team at Tropic Garden Aparthotel
Posizione ottima
Pere Vicent Costa, 10, Ibiza, 07840, Spagna|13,11 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
11:00
Informazioni utili
Animali domestici non ammessi
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
