Dwo Colours Alcalá
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In sintesi
Check-in dalle ore: | 14:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Animali | Animali domestici non ammessi |
Servizi
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Dwo Colours Alcalá
Se decidi di alloggiare presso DWO Colours Alcalá di Madrid (San Blas-Canillejas), in 5 minuti di auto potrai raggiungere Riyadh Air Metropolitano e IFEMA. Questo hotel si trova a 6,4 km da Parco del Retiro e 7,3 km da Gran Via. Avrai a disposizione utili servizi come il Wi-Fi gratuito, servizi di concierge e un distributore automatico. Un hotel dispone di un ristorante che offre prelibati piatti, nonché di un'ampia scelta di snack al bar/caffetteria. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 07:00 alle ore 10:00. Potrai usufruire di una reception aperta 24 ore su 24, una cassetta di sicurezza presso la reception e ascensore. Il un parcheggio con posti limitati è disponibile in loco. Rilassati in una delle 72 camere della struttura, complete di minibar e macchina per caffè espresso. La TV LED da 32 pollici con canali via satellite è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti permette di restare in contatto con il mondo. Il bagno in camera dispone di doccia, soffione a pioggia e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.
Data del commento: 5 apr 2026
Periodo del soggiorno: mar 2026
Highly recommended.
Data del commento: 13 lug 2026
Periodo del soggiorno: lug 2026
For providing service to the Europamundo agency, I rate this hotel with three stars due to overcrowding.
Risposta dell'hotel
Data del commento: 3 ago 2026
Thank you for sharing your feedback about your stay. We fully understand how tired you must have been after a transatlantic flight from Mexico and how important it is to rest as soon as you arrive.
We would like to clarify that, since reservations are made through intermediaries and travel agencies, our hotel only receives room confirmation and does not have access to flight itineraries or arrival times. The official check-in time begins at 2:00 p.m., so if a flight lands in the early hours of the morning or first thing in the morning, the only way to guarantee immediate access to your room is to have booked the previous night in advance. Until noon, rooms are either occupied by guests from the previous night or are being prepared by our housekeeping team. We regret that your travel agency did not adequately inform you of these conditions.
Furthermore, we sincerely apologize for the occasional crowding you may have experienced during breakfast and in the elevators. Space in our dining room is limited, and during peak morning hours, it is inevitable that crowds will build up. Our team works constantly to streamline buffet restocking and the flow of guests through the spaces to minimize any inconvenience as much as possible.
We appreciate your feedback and hope that, aside from these situations, you enjoyed your stay.
Data del commento: 12 apr 2026
Periodo del soggiorno: apr 2026
Correct stay with improvement aspects
- Aspects of improvement: regarding the room I have to say that for those of us who like to sleep in the dark in my room there was no way to get darkness, on the sides of the blackout curtains too much light entered; continuing with the bathroom you will not find accessories: shower cap, brush/toothpaste, or soap/shampoo unit (only hand soap and bath gel all anchored to the wall); there is also no laundry service; regarding the buffet it must be said that it is very fair: a couple of varieties of pastries, some fruit, some sausages, scrambled/fried eggs and one or two varieties of bread but there is no toaster to heat the bread, what there was was was variety of dairy, orange juice and coffee machine.
Risposta dell'hotel
Data del commento: 15 apr 2026
Muchas gracias por su reserva y compartir opinión sobre su reciente estancia en nuestro hotel DWO Colours Alcalá. Nos alegra saber que aspectos como la atención de nuestro equipo y la comodidad del colchón fueron de su total agrado.
Agradecemos sinceramente sus sugerencia.
Lamentamos que debido a la entrada de luz por los laterales del foscurit dificultara su sueño. Siguiendo nuestra política de sostenibilidad, apostamos por dispensadores de gel y champú de alta calidad para reducir el uso de plásticos de un solo uso. No obstante, disponemos de kits dentales y otros complementos en recepción. Tomamos nota inmediata de su comentario sobre la variedad del bufet.
Esperamos recibirle en otra ocasión.
Reciba un cordial saludo.
Guest relations team
Hotel DWO Colours Alcalá ****.
Data del commento: 30 mar 2026
Periodo del soggiorno: mar 2026
economical option but comfortable
Data del commento: 10 mar 2026
Periodo del soggiorno: mar 2026
Round weekend: football, Madrid and great attention
The hotel is very well located: the football field is close and we were able to walk, and there is also a metro stop very close that leaves you in the center in about 20 minutes. We were also able to park the car without problem in front of the hotel, and overall we saw that there is quite easy parking in the area.
We want to highlight the friendliness and closeness of all the staff, and make a special mention of the breakfast cook, always so attentive and friendly, that made each morning start with a smile. Thank you very much for the deal!
Posizione ottima
C. de San Romualdo, 17, San Blas-Canillejas, Madrid, 28037, Spagna|7,13 km dal centro
Check-in e check-out
Check-in dalle ore:
14:00
Check-out entro le ore:
12:00
Informazioni utili
Animali domestici non ammessi
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.