Hyatt Regency Hesperia Madrid
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Infos rapides
Arrivée à partir de : | 15:00 |
|---|---|
Départ avant : | 12:00 |
Petit déjeuner | Petit déjeuner disponible |
Animaux de compagnie | Animaux de compagnie acceptés moyennant supplément |
Enfants | Les enfants sont acceptés dans cet hôtel. |
Commodités
Wi-Fi
Parking
Climatisation
Navette aéroport
Salle de sport
Réception 24h/24
Hyatt Regency Hesperia Madrid : plus d'informations
Hyatt Regency Hesperia Madrid
L'élégant et accueillant Hyatt Regency Hesperia Madrid est un hôtel 5 étoiles stratégiquement situé au cœur de Madrid, en plein Paseo de la Castellana, à proximité du quartier financier de l’Azca et du triangle artistique formé par les musées...
Commentaires de 
Famille
CA
Commentaire : 17 juil. 2026
Nice neighborhood- far from tourist areas
This hotel was very comfortable. We splurged on the ambassador suite and it was pretty nice. It comes with a patio and “hot” tub. I say “hot” because it wasn’t too hot which was actually nice during the hot weather. Unfortunately, the room wasn’t ready at 4. We had to wait until 5 pm to check in. The guests before us must have had a REALLY good time in the room or something. When we finally checked in there was a dirty pair of stockings left in the room from the last guests. So obviously I cannot give them 5 stars. The hotel breakfast had a good selection and we enjoyed it. The location is far from tourist attractions and unless you want to take a couple of trains to get to a place, you will be taking taxis a lot. But it’s in a safe and pretty neighborhood. There’s a bodega nearby and quite a few restaurants. I would recommend this hotel if you don’t care about tourist attractions.
Réponse de l'hôtel
Commentaire : 17 juil. 2026
Dear guest SFBay Traveller,
Thank you very much for choosing Hyatt Regency Hesperia Madrid during your visit to Madrid and for taking the time to share your experience with us.
We truly value your feedback, as it helps us identify opportunities for improvement and continue providing the highest standards of service. We are delighted to know that you enjoyed the comfort of the Ambassador Suite, our breakfast, and the pleasant surroundings of the hotel.
However, we sincerely regret the inconveniences you experienced upon your arrival, both the delay in having your room ready and the fact that it did not meet the level of cleanliness you rightfully expected due to personal belongings left behind by previous guests. Please accept our most sincere apologies for these incidents, which do not reflect the standards of quality we strive to deliver.
Please rest assured that we take your comments very seriously and that they have already been shared with our Front Office and Housekeeping teams for review and follow-up, with the aim of preventing similar situations from occurring in the future.
We hope to have the opportunity to welcome you back and provide you with a truly seamless and enjoyable experience.
Should you require any assistance with future stays, please do not hesitate to contact us.
Kind regards,
Guest Experince team
Thank you very much for choosing Hyatt Regency Hesperia Madrid during your visit to Madrid and for taking the time to share your experience with us.
We truly value your feedback, as it helps us identify opportunities for improvement and continue providing the highest standards of service. We are delighted to know that you enjoyed the comfort of the Ambassador Suite, our breakfast, and the pleasant surroundings of the hotel.
However, we sincerely regret the inconveniences you experienced upon your arrival, both the delay in having your room ready and the fact that it did not meet the level of cleanliness you rightfully expected due to personal belongings left behind by previous guests. Please accept our most sincere apologies for these incidents, which do not reflect the standards of quality we strive to deliver.
Please rest assured that we take your comments very seriously and that they have already been shared with our Front Office and Housekeeping teams for review and follow-up, with the aim of preventing similar situations from occurring in the future.
We hope to have the opportunity to welcome you back and provide you with a truly seamless and enjoyable experience.
Should you require any assistance with future stays, please do not hesitate to contact us.
Kind regards,
Guest Experince team
Famille
ES
Commentaire : 29 mai 2026
Date d'arrivée : mai 2026
Hyatt Regency Madrid ahora es mi favorito!
I chose this hotel because I wanted the perfect balance: a central location close to shops, restaurants, and major attractions, while still offering a peaceful atmosphere away from the noise and crowds.
We stayed for two nights and had a wonderful experience from the moment we arrived. The staff were exceptionally friendly, professional, and welcoming. I arrived early in the morning, and to my surprise, my room was already ready, so there was no need to wait. As an added bonus, I was kindly offered a room upgrade.
The hotel features a beautiful modern design, comfortable beds, and thoughtful amenities, including a coffee machine in the room. The breakfast selection was varied and plentiful, with something for every taste.
For those who enjoy staying active while traveling, the gym on the top floor is fantastic, offering stunning views while you work out.
I would also highly recommend trying the hotel’s lunch menu. The restaurant is every bit as good as many of the excellent dining options in the area. There is a choice of several dishes, the service is fast and attentive, and the food is delicious.
One more detail worth mentioning: if you travel with a dog, this hotel is pet-friendly, making it a great choice for pet owners.
The hotel itself, its location, and the outstanding staff exceeded all my expectations. I visit Madrid frequently, and I will definitely be returning on my next trip.
We stayed for two nights and had a wonderful experience from the moment we arrived. The staff were exceptionally friendly, professional, and welcoming. I arrived early in the morning, and to my surprise, my room was already ready, so there was no need to wait. As an added bonus, I was kindly offered a room upgrade.
The hotel features a beautiful modern design, comfortable beds, and thoughtful amenities, including a coffee machine in the room. The breakfast selection was varied and plentiful, with something for every taste.
For those who enjoy staying active while traveling, the gym on the top floor is fantastic, offering stunning views while you work out.
I would also highly recommend trying the hotel’s lunch menu. The restaurant is every bit as good as many of the excellent dining options in the area. There is a choice of several dishes, the service is fast and attentive, and the food is delicious.
One more detail worth mentioning: if you travel with a dog, this hotel is pet-friendly, making it a great choice for pet owners.
The hotel itself, its location, and the outstanding staff exceeded all my expectations. I visit Madrid frequently, and I will definitely be returning on my next trip.
Réponse de l'hôtel
Commentaire : 30 mai 2026
Dear Anna,
Thank you very much for taking the time to share such a detailed and generous review of your recent stay with us.
It is a pleasure to know that you enjoyed your experience and that both our facilities and the service provided met your expectations. Comments like yours are a great source of motivation for our entire team and encourage us to continue delivering the highest level of hospitality.
Your kind words about our staff mean a great deal to us. We will be delighted to share your feedback with the entire team, who will undoubtedly receive it with great pride and enthusiasm.
It was a true pleasure to welcome you, and we are honored to be your preferred choice for future visits to Madrid. We look forward to welcoming you back very soon and to creating more memorable experiences with each stay.
With our sincerest gratitude and warm regards,
Guest Experience department
Thank you very much for taking the time to share such a detailed and generous review of your recent stay with us.
It is a pleasure to know that you enjoyed your experience and that both our facilities and the service provided met your expectations. Comments like yours are a great source of motivation for our entire team and encourage us to continue delivering the highest level of hospitality.
Your kind words about our staff mean a great deal to us. We will be delighted to share your feedback with the entire team, who will undoubtedly receive it with great pride and enthusiasm.
It was a true pleasure to welcome you, and we are honored to be your preferred choice for future visits to Madrid. We look forward to welcoming you back very soon and to creating more memorable experiences with each stay.
With our sincerest gratitude and warm regards,
Guest Experience department
Famille
Commentaire : 13 août 2026
A spectacular stay at the Hyatt Regency Hesperia Madrid
Our trip to Madrid was remarkable not only due to the incredible sites and people of Spain but also because it was enhanced by the amazing team at the Hyatt Regency Hesperia Madrid. We experienced the coziness of a boutique hotel along with an incredible staff. The hotel is well maintained and the room was elegant. Our highest commendation to Eva who set the welcoming tone at check-in. David and Alberto were thoughtful and personable during each encounter.
Each day began and ended with incredible kindness and professionalism from the entire Team. The morning staff in the restaurant were wonderful as well as others we encountered during our stay including but not limited to Carlos, Eduardo and Jorge. Thank you to everyone for this experience and we will never forget you all.
Best wishes for continued success. We highly recommend the Hyatt Regency Hesperia Madrid.
Each day began and ended with incredible kindness and professionalism from the entire Team. The morning staff in the restaurant were wonderful as well as others we encountered during our stay including but not limited to Carlos, Eduardo and Jorge. Thank you to everyone for this experience and we will never forget you all.
Best wishes for continued success. We highly recommend the Hyatt Regency Hesperia Madrid.
Réponse de l'hôtel
Commentaire : 14 août 2026
Dear guest GG34786,
Thank you very much for choosing us for your stay in Madrid and for sharing such a special review. For the entire team at Hyatt Regency Hesperia Madrid, your words are a truly valuable recognition of our efforts and help us continue to provide the level of service and hospitality we strive to offer our guests.
We are delighted to know that you enjoyed the elegance and comfort of our facilities, as well as the welcoming atmosphere of our hotel. We are especially pleased that you highlighted the kindness, warmth, and professionalism of our team. We will be especially happy to share your kind words with Eva, David, Alberto, Carlos, Eduardo, Jorge, and the entire team. They will be delighted to know that they helped make your stay such a memorable experience.
It is a real pleasure to know that every day of your visit was filled with moments of attentive and warm service. Comments like yours are incredibly motivating and reaffirm our commitment to providing attentive and personalized service.
We would also like to sincerely thank you for your recommendation, and we hope to have the privilege of welcoming you back on a future visit to Madrid.
With our very best wishes,
Guest Experience team
Thank you very much for choosing us for your stay in Madrid and for sharing such a special review. For the entire team at Hyatt Regency Hesperia Madrid, your words are a truly valuable recognition of our efforts and help us continue to provide the level of service and hospitality we strive to offer our guests.
We are delighted to know that you enjoyed the elegance and comfort of our facilities, as well as the welcoming atmosphere of our hotel. We are especially pleased that you highlighted the kindness, warmth, and professionalism of our team. We will be especially happy to share your kind words with Eva, David, Alberto, Carlos, Eduardo, Jorge, and the entire team. They will be delighted to know that they helped make your stay such a memorable experience.
It is a real pleasure to know that every day of your visit was filled with moments of attentive and warm service. Comments like yours are incredibly motivating and reaffirm our commitment to providing attentive and personalized service.
We would also like to sincerely thank you for your recommendation, and we hope to have the privilege of welcoming you back on a future visit to Madrid.
With our very best wishes,
Guest Experience team
Voyageur d'affaires
Commentaire : 10 août 2026
Close and renovate
Simply appalling. A disgrace to the Hyatt name. Woken up by a loud nose from the drains in the bathroom at 5:15 am. Reception staff not surprised - an evident problem which was one well known to the hotel. Room was tiny and dark - corridors in need of renovation. Message to Hyatt: close and renovate. Seemingly a hotel for massive tour groups and devoid of anything nice. Avoid.
Réponse de l'hôtel
Commentaire : 15 août 2026
Dear Guest,
Thank you for taking the time to share your feedback.
We are sorry to hear that your stay did not meet your expectations.
We sincerely regret the disturbance caused by the noise from the bathroom drains, particularly at such an early hour.
We also take note of your comments regarding the room and the condition of the corridors, and these have been shared with the relevant teams for consideration.
We take guest feedback seriously and remain committed to maintaining the standards expected of a Hyatt property while continuously reviewing our facilities and services.
We appreciate you bringing these matters to our attention and hope that, despite your experience, you will consider Hyatt again in the future.
Warm regards
Guest Experience Department
Thank you for taking the time to share your feedback.
We are sorry to hear that your stay did not meet your expectations.
We sincerely regret the disturbance caused by the noise from the bathroom drains, particularly at such an early hour.
We also take note of your comments regarding the room and the condition of the corridors, and these have been shared with the relevant teams for consideration.
We take guest feedback seriously and remain committed to maintaining the standards expected of a Hyatt property while continuously reviewing our facilities and services.
We appreciate you bringing these matters to our attention and hope that, despite your experience, you will consider Hyatt again in the future.
Warm regards
Guest Experience Department
Couple
US
Commentaire : 7 août 2026
A wonderful way to start our Spain vacation.
We had an amazing stay at the Hyatt Regency Hesperia. We requested early check-in and were able to get our room as soon as we arrived. The front desk associates were very kind and helpful throughout our stay. As a globalist, we greatly appreciated our upgrade and bottle of wine. Our room was very clean and comfortable. The breakfast buffet had a very wide selection which we liked. We also enjoyed the food and beverages in the Regency lounge. We would definitely stay here on our next trip to Madrid.
Réponse de l'hôtel
Commentaire : 8 août 2026
Dear Mr. johnsmmed,
Thank you very much for choosing us to begin your vacation in Spain and for taking the time to share your experience with us.
We are delighted to hear that you enjoyed your stay at the Hyatt Regency Hesperia Madrid and that we were able to contribute to making the beginning of your trip so special. We sincerely appreciate your rating and, especially, your kind words, as our guests’ feedback is of great importance to our entire team.
We are pleased to know that you were able to access your room upon arrival thanks to the early check-in, and that the kindness and attentiveness of our Front Desk colleagues made you feel well taken care of throughout your stay. We are also delighted that you enjoyed your upgrade and the amenities prepared for you as a Globalist member, as well as the comfort and cleanliness of your room.
It is also wonderful to hear that you enjoyed the wide variety of our breakfast buffet and the food and beverage offerings at our Regency Club.
We sincerely hope to have the pleasure of welcoming you back to the Hyatt Regency Hesperia Madrid in the near future.
Kind regards,
Guest Experience team
Thank you very much for choosing us to begin your vacation in Spain and for taking the time to share your experience with us.
We are delighted to hear that you enjoyed your stay at the Hyatt Regency Hesperia Madrid and that we were able to contribute to making the beginning of your trip so special. We sincerely appreciate your rating and, especially, your kind words, as our guests’ feedback is of great importance to our entire team.
We are pleased to know that you were able to access your room upon arrival thanks to the early check-in, and that the kindness and attentiveness of our Front Desk colleagues made you feel well taken care of throughout your stay. We are also delighted that you enjoyed your upgrade and the amenities prepared for you as a Globalist member, as well as the comfort and cleanliness of your room.
It is also wonderful to hear that you enjoyed the wide variety of our breakfast buffet and the food and beverage offerings at our Regency Club.
We sincerely hope to have the pleasure of welcoming you back to the Hyatt Regency Hesperia Madrid in the near future.
Kind regards,
Guest Experience team
Excellent emplacement
P.º de la Castellana, 57, Chamberí, Madrid, 28046, Espagne|2,58 km du centre-ville
Arrivée et départ
Arrivée à partir de :
15:00
Départ avant :
12:00
Bon à savoir
Les enfants sont acceptés dans cet hôtel.
Jusqu’à 7 ans
60 € par personne et par nuit
Jusqu’à 1 ans
Gratuit
Animaux de compagnie acceptés moyennant supplément
Petit déjeuner disponible
Options pour le petit déjeuner
Petit déjeuner continental
Prix du petit déjeuner
34 €/personne
Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Les clients âgés de moins de 18 ans doivent être accompagnés d'un parent ou d'un tuteur légal pour pouvoir s'enregistrer. Des lits d’appoint et des lits bébé peuvent être fournis sur demande et après confirmation de la direction. Veuillez noter que les personnes âgées de moins de 18 ans peuvent séjourner dans cet établissement uniquement si elles présentent une autorisation délivrée par l'un de leurs parents ou tuteurs/tutrices légaux/légales, ou si elles sont accompagnées par eux/elles.
Veuillez noter qu'en vertu du décret royal 933/2021, en vigueur depuis le 1er février 2025, les hôtels en Espagne peuvent demander certaines informations personnelles lors de l'enregistrement, y compris, mais sans s'y limiter, l'identification, l'adresse, l'e-mail et le numéro de téléphone pour les clients de 14 ans et plus, ainsi qu'une preuve de relation avec des mineurs de moins de 14 ans.
L'hôtel accepte les modes de paiement suivants :
Cash
Hyatt Regency Hesperia Madrid : questions fréquentes
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