Portella Palma
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Servizi
Wi-Fi
Aria condizionata
Navetta per l'aeroporto
Centro fitness
Spa
Ristorante
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Portella Palma
Proprio sul lungomare, Portella Palma offre alloggi a 5 stelle a Palma de Mallorca e offre un centro fitness, un giardino e una terrazza.
Recensioni di 
Coppia
Data del commento: 15 lug 2026
Periodo del soggiorno: lug 2026
Beautiful hotel and interiors. But lacking in areas.
Just returned from a 1 night stay at Portella. A beautiful hotel set in the idyllic old town of Palma. The hotel has been designed beautifully, with carefully considered details to make the place feel like you are staying in someone’s private home vs a hotel.
However for the hotels price point we cannot help but feel a little disappointed with our stay. We were first allocated a room on the top floor over looking a crane that apparently has been there for a while. Construction work is ongoing next door and you could literally hear hammering and drilling through the walls. The room whilst nice was stark and fairly underwhelming from what is a nearly £500 a night room. We were switched rooms and ‘upgraded’ - the new room was beautiful and had a lovely charm to it although fairly dark which made getting ready for the evening tricky. We feel that this room should have been allocated in the first place as it was available as we booked direct and the hotel advertises ‘book direct to receive a space available upgrade’…clearly there was space…
On the website the photography shows Dyptique bathroom products. This is not the case and the hotel instead has Susanne Kauffman currently. Whilst beautiful products, somewhat misleading from the website and marketing imagery. (Reception claims this is due to supply chain issues…)
Breakfast is lovely, but on the day we stayed it was not served ‘buffet style’ on the kitchen island but a selection of pastries was bought to the table and hot dishes were available to order. Left the experience lacking a ‘wow’ factor. Staff were professional and courteous but I wouldn’t say overly warm and didn’t make you feel welcome and at home compared to the hotel we were staying at prior to our stay which is part of the IT Mallorca group.
Overall a nice hotel to experience once for a night or two with beautiful interior decor and architecture but it is not somewhere I would rush back to.
However for the hotels price point we cannot help but feel a little disappointed with our stay. We were first allocated a room on the top floor over looking a crane that apparently has been there for a while. Construction work is ongoing next door and you could literally hear hammering and drilling through the walls. The room whilst nice was stark and fairly underwhelming from what is a nearly £500 a night room. We were switched rooms and ‘upgraded’ - the new room was beautiful and had a lovely charm to it although fairly dark which made getting ready for the evening tricky. We feel that this room should have been allocated in the first place as it was available as we booked direct and the hotel advertises ‘book direct to receive a space available upgrade’…clearly there was space…
On the website the photography shows Dyptique bathroom products. This is not the case and the hotel instead has Susanne Kauffman currently. Whilst beautiful products, somewhat misleading from the website and marketing imagery. (Reception claims this is due to supply chain issues…)
Breakfast is lovely, but on the day we stayed it was not served ‘buffet style’ on the kitchen island but a selection of pastries was bought to the table and hot dishes were available to order. Left the experience lacking a ‘wow’ factor. Staff were professional and courteous but I wouldn’t say overly warm and didn’t make you feel welcome and at home compared to the hotel we were staying at prior to our stay which is part of the IT Mallorca group.
Overall a nice hotel to experience once for a night or two with beautiful interior decor and architecture but it is not somewhere I would rush back to.
Viaggiatore in famiglia
Data del commento: 16 lug 2026
Periodo del soggiorno: lug 2026
Excellent stay
A quiet boutique hotel 5-10 min walk to shops and restaurants in old town.with a lovely courtyard. Rooms were moderate in size and beautifully arranged. What stood out was the staff. A shout out to Jodi who helped us with every aspect of our trip. From helping us with transportation to advising us to the best way to navigate our vacation. And to Noelis for her kindness and patience.
I travel extensively and I found the staff went beyond to make our trip comfortable and memorable.
Thank you ;)
Highly recommend
I travel extensively and I found the staff went beyond to make our trip comfortable and memorable.
Thank you ;)
Highly recommend
Viaggiatore solitario
Data del commento: 21 giu 2026
Periodo del soggiorno: giu 2026
Exceptional hotel and staff, everything was just perfect!
I stayed here on a solo trip to Palma, the location is excellent for getting around the city on foot. The staff were friendly, welcoming and very professional. The boutique hotel was just amazing, beautiful rooms with every little detail considered. The housekeeping staff ensured everything was perfect. The food delicious, and what an amazing breakfast. I really felt very well looked after. The hotel was quiet, bed very comfortable and I had a wonderful restful stay. I would highly recommend and hope to return. Thank you for everything.
Viaggiatore anonimo
Data del commento: 2 apr 2026
Periodo del soggiorno: mar 2026
We had an amazing stay here. Very peaceful yet very central to everything in Palma. The staff was incredible and the breakfast is not to be missed. We would stay here every time we come to Palma. Highly recommended.
Viaggiatore anonimo
Data del commento: 11 mar 2026
Periodo del soggiorno: mar 2026
Beautiful hotel, thoughtfully designed in a quiet part of the old town but with good facilities close by.
Posizione eccezionale
Carrer de la Portella 9, Distretto centrale, Palma di Maiorca, 07001, Spagna|0,68 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
12:00
Informazioni utili
Si prega di notare che, ai sensi del regio decreto 933/2021, in vigore dal 1° febbraio 2025, gli hotel in Spagna potrebbero richiedere determinate informazioni personali al momento del check-in, tra cui, a titolo esemplificativo ma non esaustivo, documenti di identità, indirizzo, e-mail e numero di telefono per gli ospiti di età pari o superiore a 14 anni, nonché la prova della relazione con minori di 14 anni.
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
Portella Palma: domande frequenti
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