Globales Pionero
+ 98
Trova il miglior hotel a Santa Ponça per le tue date, in base a prezzo o gradimento
Confronta le offerte per Globales Pionero tra centinaia di siti in un solo posto
Cerca un'offerta con cancellazione gratuita o valutazioni eccellenti
Confronta camere e prezzi
Confrontiamo centinaia di siti per offrirti il prezzo migliore
In sintesi
Check-in dalle ore: | 14:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Colazione | Colazione disponibile |
Animali | Animali domestici non ammessi |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Wi-Fi
Aria condizionata
Piscina
Reception 24h
Ristorante
Lavanderia
Scopri di più su Globales Pionero
Globales Pionero
Globales Pionero offre un giardino, una sala comune, una terrazza solarium con piscina e la colazione a buffet, nella cornice di Santa Ponsa. Dotata di camere familiari, questa struttura offre ai suoi ospiti anche un’area giochi per bambini. Gli ospiti possono mangiare un boccone al ristorante o bere qualcosa al bar, collegandosi al WiFi gratuito sempre disponibile in tutta la struttura. Questo hotel offre agli ospiti camere climatizzate con una scrivania, una cassaforte, la TV a schermo piatto, un balcone e un bagno privato con doccia. Tutte le camere hanno un armadio. Presso questo hotel a 4 stelle potrete giocare a ping pong, freccette e tennis, mentre la zona è famosa per il ciclismo. Lo staff della reception 24 ore su 24 è a vostra disposizione e parla tedesco, inglese, spagnolo e russo. Playa Santa Ponca è a 500 metri da Globales Pionero, mentre Campo da Golf Santa Ponsa si trova a 3,4 km dalla struttura. Aeroporto di Palma di Maiorca si trova a 25 km di distanza.
Recensioni di 
Viaggiatore in gruppo
Data del commento: 13 lug 2026
Excellent vacation with friends
Comfortable property 2 steps from the sea with a pool for the lazier ones. Thanks to the all-inclusive formula, your right hand will never be empty. Wide availability of food and drinks at lunch, breakfast, and dinner.
The animation team is the real highlight, activities at every hour that keep you busy always. Between archery or rifle shooting, water aerobics, soapy towel, or water polo, you never get bored (and much more). A special thanks to Anna. Lidia, Marta, Martin, Jordan, and Lucas!
The animation team is the real highlight, activities at every hour that keep you busy always. Between archery or rifle shooting, water aerobics, soapy towel, or water polo, you never get bored (and much more). A special thanks to Anna. Lidia, Marta, Martin, Jordan, and Lucas!
Risposta dell'hotel
Data del commento: 15 lug 2026
Gentile Ospite,
La ringraziamo di cuore per aver condiviso la sua splendida recensione e per aver scelto il Globales Pionero per la sua vacanza con gli amici.
Siamo lieti di sapere che ha apprezzato la nostra posizione, a pochi passi dal mare, la piscina, la formula All Inclusive e l'ampia varietà di cibi e bevande disponibili durante tutta la giornata.
Ci fa particolarmente piacere leggere che il nostro team di animazione abbia reso la sua vacanza così speciale. È fantastico sapere che le numerose attività, come il tiro con l'arco, il tiro con la carabina, l'acquagym e il water polo, abbiano contribuito a rendere il soggiorno divertente e ricco di momenti piacevoli.
Un ringraziamento speciale per aver menzionato Anna, Lidia, Marta, Martin, Jordan e Lucas. Saremo felici di condividere con loro i Suoi complimenti: ricevere un riconoscimento così positivo è una grande motivazione per tutto il team.
Ci auguriamo di poterla accogliere nuovamente molto presto per un'altra indimenticabile vacanza al Globales Pionero.
Cordiali saluti,
Globales Quality Manager
La ringraziamo di cuore per aver condiviso la sua splendida recensione e per aver scelto il Globales Pionero per la sua vacanza con gli amici.
Siamo lieti di sapere che ha apprezzato la nostra posizione, a pochi passi dal mare, la piscina, la formula All Inclusive e l'ampia varietà di cibi e bevande disponibili durante tutta la giornata.
Ci fa particolarmente piacere leggere che il nostro team di animazione abbia reso la sua vacanza così speciale. È fantastico sapere che le numerose attività, come il tiro con l'arco, il tiro con la carabina, l'acquagym e il water polo, abbiano contribuito a rendere il soggiorno divertente e ricco di momenti piacevoli.
Un ringraziamento speciale per aver menzionato Anna, Lidia, Marta, Martin, Jordan e Lucas. Saremo felici di condividere con loro i Suoi complimenti: ricevere un riconoscimento così positivo è una grande motivazione per tutto il team.
Ci auguriamo di poterla accogliere nuovamente molto presto per un'altra indimenticabile vacanza al Globales Pionero.
Cordiali saluti,
Globales Quality Manager
Viaggiatore in famiglia
Data del commento: 6 ago 2026
Meh
The hotel was really meh, one of the worst hotel I’ve staid at. The walls was extremely thin, you can hear every breath people are taking in the corridor and it was not easy to sleep men people are running around and screaming outside. There are signs around the pool which says it is forbidden to reserve sunbeds and that the towels will be removed but the staff didn’t give a crap about that. I saw people every morning who put their towels on sunbeds in front off the staff and then went to the restaurant for breakfast. The pool was always crowded since there are 2 smaller pools and one for children for 2 hotels.
The room was okay, besides the thin walls.
The room was okay, besides the thin walls.
Risposta dell'hotel
Data del commento: 6 ago 2026
Dear Guest,
We are sorry to hear that your stay did not fully meet your expectations. Unfortunately, during the peak summer season, the hotel is very busy, and managing the issue of reserved sunbeds is not always straightforward. Nevertheless, we appreciate your comments and will review our procedures as part of our ongoing commitment to improving our services.
Kind regards,
Globales Quality Manager
We are sorry to hear that your stay did not fully meet your expectations. Unfortunately, during the peak summer season, the hotel is very busy, and managing the issue of reserved sunbeds is not always straightforward. Nevertheless, we appreciate your comments and will review our procedures as part of our ongoing commitment to improving our services.
Kind regards,
Globales Quality Manager
Viaggiatore in famiglia
Data del commento: 2 ago 2026
Fun, family, friendly
Excellent hotel with lots of drinks and good choice of food. The rooms are comfortable and beds are plenty big enough. The room has tv with lots of different language channels. We liked the friendly staff, fun entertainment and good pools. More tables and chairs or sunbeds around the pool would be good but we always managed to get some, so not a big issue. Would definitely recommend.
Risposta dell'hotel
Data del commento: 3 ago 2026
Dear Guest,
Thank you very much for your wonderful review and for recommending Globales Pionero.
We are delighted to know that you enjoyed our food and drinks selection, comfortable rooms, entertainment, pool areas and, above all, the friendliness of our staff.
We also appreciate your suggestion regarding additional seating and sunbeds around the pool. Your feedback is valuable and will be taken into consideration as part of our continuous improvement.
We look forward to welcoming you back for another fun family holiday.
Kind regards,
Globales Quality Manager
Thank you very much for your wonderful review and for recommending Globales Pionero.
We are delighted to know that you enjoyed our food and drinks selection, comfortable rooms, entertainment, pool areas and, above all, the friendliness of our staff.
We also appreciate your suggestion regarding additional seating and sunbeds around the pool. Your feedback is valuable and will be taken into consideration as part of our continuous improvement.
We look forward to welcoming you back for another fun family holiday.
Kind regards,
Globales Quality Manager
Viaggiatore in famiglia
Data del commento: 25 lug 2026
Not as expected
We had been looking forward to spending two weeks at this 4-star hotel, but unfortunately, our stay did not live up to our expectations. We travelled as a family with four children/teenagers aged 10–15, and we were disappointed with many aspects of our stay.
After travelling through the night, we had to wait around four hours before our rooms were ready. We understand that check-in times have to be followed, but after a long overnight journey with four tired children, it was a difficult start to our holiday.
We had booked two twin rooms with a connecting door. The rooms were quite small for a family with older children, and the extra beds were extremely hard and uncomfortable. Despite asking several times for an additional mattress, we were eventually given only a duvet to place on top of the mattress to make it softer.
There were also several issues with the rooms. The door handle was missing from the inside of one of the bathrooms, meaning you could actually get stuck inside if the door closed. This was fixed after we reported it. The wall-mounted drying rack was loose and eventually fell down. The lift was also very unreliable throughout our stay, and we often chose to walk the five floors rather than wait for a lift that may or may not work.
Overall, the hotel felt tired and poorly maintained, and the level of cleanliness was not what we would expect from a 4-star hotel. One thing that particularly stood out was the cleanliness of the plates in the restaurant. It was almost impossible to find a properly clean plate. Even though they had clearly been through the dishwasher, we regularly had to go through several plates before finding one that looked clean enough to use. This happened throughout our two-week stay and was very disappointing.
One of our biggest frustrations was the pool area. The pool itself was reasonably clean, but during our entire two-week stay, we were never able to get sunbeds. We complained about this during the first few days and were told that staff removed towels from sunbeds that had been reserved but were not being used. We never saw this happen.
Eventually, we gave up and started using the pool area at the neighbouring Globales hotel, which is a 3-star hotel. The standard there was not better – the whole pool area was very worn, the sunbeds were old and tired, and the pool water did not look particularly clean. The only reason we used it was because there was more space and we could actually get sunbeds. It was disappointing to pay for a 4-star hotel and end up spending our pool days at a worn 3-star hotel simply because there was no room for us at our own pool.
The food was okay, but very repetitive, particularly when staying for two weeks. The pizza was very good, but otherwise some of the food was lukewarm or cold and often lacked flavour.
The entertainment was quite good at times, but the volume was far too loud. Both the music and the microphones were so loud that sitting in that area could be uncomfortable.
The service at reception was also very mixed. Most of the staff were pleasant, but unfortunately our experiences with Carlos were very different. We found him to be extremely unhelpful whenever we approached reception with questions or problems. After several experiences, we found it easier to go to the reception at one of the other Globales hotels nearby to ask for help instead.
On the positive side, the hotel has a great central location and a lovely beach nearby.
We travel every summer and do not expect luxury, but when booking a 4-star all-inclusive hotel, we do expect a certain level of cleanliness, maintenance, comfort and service. Unfortunately, this hotel did not meet that standard for us. There were simply too many things that disappointed us over the course of two weeks.
We would not return and would not recommend this hotel to larger families, particularly those travelling with older children or teenagers.
After travelling through the night, we had to wait around four hours before our rooms were ready. We understand that check-in times have to be followed, but after a long overnight journey with four tired children, it was a difficult start to our holiday.
We had booked two twin rooms with a connecting door. The rooms were quite small for a family with older children, and the extra beds were extremely hard and uncomfortable. Despite asking several times for an additional mattress, we were eventually given only a duvet to place on top of the mattress to make it softer.
There were also several issues with the rooms. The door handle was missing from the inside of one of the bathrooms, meaning you could actually get stuck inside if the door closed. This was fixed after we reported it. The wall-mounted drying rack was loose and eventually fell down. The lift was also very unreliable throughout our stay, and we often chose to walk the five floors rather than wait for a lift that may or may not work.
Overall, the hotel felt tired and poorly maintained, and the level of cleanliness was not what we would expect from a 4-star hotel. One thing that particularly stood out was the cleanliness of the plates in the restaurant. It was almost impossible to find a properly clean plate. Even though they had clearly been through the dishwasher, we regularly had to go through several plates before finding one that looked clean enough to use. This happened throughout our two-week stay and was very disappointing.
One of our biggest frustrations was the pool area. The pool itself was reasonably clean, but during our entire two-week stay, we were never able to get sunbeds. We complained about this during the first few days and were told that staff removed towels from sunbeds that had been reserved but were not being used. We never saw this happen.
Eventually, we gave up and started using the pool area at the neighbouring Globales hotel, which is a 3-star hotel. The standard there was not better – the whole pool area was very worn, the sunbeds were old and tired, and the pool water did not look particularly clean. The only reason we used it was because there was more space and we could actually get sunbeds. It was disappointing to pay for a 4-star hotel and end up spending our pool days at a worn 3-star hotel simply because there was no room for us at our own pool.
The food was okay, but very repetitive, particularly when staying for two weeks. The pizza was very good, but otherwise some of the food was lukewarm or cold and often lacked flavour.
The entertainment was quite good at times, but the volume was far too loud. Both the music and the microphones were so loud that sitting in that area could be uncomfortable.
The service at reception was also very mixed. Most of the staff were pleasant, but unfortunately our experiences with Carlos were very different. We found him to be extremely unhelpful whenever we approached reception with questions or problems. After several experiences, we found it easier to go to the reception at one of the other Globales hotels nearby to ask for help instead.
On the positive side, the hotel has a great central location and a lovely beach nearby.
We travel every summer and do not expect luxury, but when booking a 4-star all-inclusive hotel, we do expect a certain level of cleanliness, maintenance, comfort and service. Unfortunately, this hotel did not meet that standard for us. There were simply too many things that disappointed us over the course of two weeks.
We would not return and would not recommend this hotel to larger families, particularly those travelling with older children or teenagers.
Risposta dell'hotel
Data del commento: 27 lug 2026
Dear Guest,
Thank you for taking the time to provide such a detailed review of your stay at Globales Pionero.
We are sincerely sorry that your holiday did not meet your expectations. We understand that, after travelling overnight with your family, waiting until the official check-in time was frustrating. Whenever possible, we do our best to have rooms available earlier; however, during periods of high occupancy this is not always possible.
We also regret the inconvenience you experienced with the comfort of the extra beds and the maintenance issues in your rooms. Your comments regarding the overall maintenance of the hotel have been shared with the relevant departments for their review.
We are sorry that the cleanliness of the crockery in the restaurant did not meet your expectations. Hygiene is one of our highest priorities, and your observations have been forwarded to our Food & Beverage team for immediate review. We also appreciate your comments regarding the variety and temperature of the food, as they help us continue improving our buffet offering.
We regret your experience in the pool area. During the summer months, the demand for sunbeds is very high. Our staff carry out regular checks to remove unattended towels when the established time limits are exceeded, although we understand that this may not always have matched your experience. Your comments will help us reinforce these procedures.
We are pleased to know that you generally enjoyed our entertainment programme, although we are sorry that the sound volume was sometimes too loud for your comfort. We will share your comments with our entertainment team.
We are also sorry to learn that your experience at reception was inconsistent. Providing friendly and professional service is one of our priorities, and your comments will be reviewed internally to ensure that every guest receives the level of attention they deserve.
Finally, we appreciate that you highlighted our excellent location and the beautiful nearby beach, as well as the positive interactions you had with many members of our team.
Although we regret that we were unable to provide the experience you expected, we sincerely appreciate your constructive feedback, as it helps us identify areas where we can continue improving.
Kind regards,
Globales Quality Manager
Thank you for taking the time to provide such a detailed review of your stay at Globales Pionero.
We are sincerely sorry that your holiday did not meet your expectations. We understand that, after travelling overnight with your family, waiting until the official check-in time was frustrating. Whenever possible, we do our best to have rooms available earlier; however, during periods of high occupancy this is not always possible.
We also regret the inconvenience you experienced with the comfort of the extra beds and the maintenance issues in your rooms. Your comments regarding the overall maintenance of the hotel have been shared with the relevant departments for their review.
We are sorry that the cleanliness of the crockery in the restaurant did not meet your expectations. Hygiene is one of our highest priorities, and your observations have been forwarded to our Food & Beverage team for immediate review. We also appreciate your comments regarding the variety and temperature of the food, as they help us continue improving our buffet offering.
We regret your experience in the pool area. During the summer months, the demand for sunbeds is very high. Our staff carry out regular checks to remove unattended towels when the established time limits are exceeded, although we understand that this may not always have matched your experience. Your comments will help us reinforce these procedures.
We are pleased to know that you generally enjoyed our entertainment programme, although we are sorry that the sound volume was sometimes too loud for your comfort. We will share your comments with our entertainment team.
We are also sorry to learn that your experience at reception was inconsistent. Providing friendly and professional service is one of our priorities, and your comments will be reviewed internally to ensure that every guest receives the level of attention they deserve.
Finally, we appreciate that you highlighted our excellent location and the beautiful nearby beach, as well as the positive interactions you had with many members of our team.
Although we regret that we were unable to provide the experience you expected, we sincerely appreciate your constructive feedback, as it helps us identify areas where we can continue improving.
Kind regards,
Globales Quality Manager
Coppia
Data del commento: 14 lug 2026
There is room for improvement...
Unfortunately, I cannot leave a positive review.
There were a few things that significantly dampened our stay.
Four stars should not be interpreted this way.
The room on the 5th floor is okay if both elevators are working. Since one did not respond to the call button, effectively only the other one was available. The one that could not be called could only be used occasionally if it happened to be on the floor.
Both elevators make frightening mechanical noises in the shaft, which definitely point to incorrectly positioned components. The door rebates are partially bent, the displays sometimes do not work, and when stopping, there is a jolt that goes right through you.
My daughter was constantly afraid during the rides.
The air conditioning was running, but with a distinct rattling. Several repair attempts were not particularly successful. In the end, we could only use level 1 of 3, and even then it was unfortunately still clearly audible.
The dented cover in the ceiling was not even reattached at the end, so we had a clear view of the somewhat unsettling installation of the entire air conditioning system and the electrical connections.
The room faced the neighboring hotel. That is a relatively large block with a distance of approx. 20m. On the roof, there are huge fans running for its air conditioning or ventilation system. These fans were clearly audible; a quiet evening on the balcony could not be enjoyed. The fans run 24/7 and are noticeable even with the windows closed.
Not really useful, such a balcony.
The hotel's occupancy was borderline. There was actually constant noise in the hallways, there were constantly slamming doors because their dampeners were torn off, and due to the very thin walls and a lot of drunk party people, getting a good night's sleep became a real challenge.
The main clientele was clearly in party mode, and the hotel management seems to be very aware of this:
The pools are closed at 7:00 PM (I find that normal) and then blocked off with black, plug-in fences so that no one goes in anymore.
I have never heard of or seen anything like this, but it probably fits the behavior of the guests.
At the reception, it was explained to us that this had to be done for safety reasons.
In any case, it looks unsightly and significantly diminishes the evening atmosphere.
No other hotel has to take such measures.
This hotel has an obvious problem with its choice of customers.
Their behavior was sometimes unbelievable; trash and other things were left lying everywhere, creating a very unpleasant overall impression.
Entertainers were sometimes treated disrespectfully, alcohol flowed in streams, food was shoveled at the buffet, and half of it was thrown away.
The staff at the bars seemed rather absent and distant. That should be understandable given the guests' behavior.
Anyone who fills their establishment with such a clientele should not be surprised by the collateral damage.
But it would be fair if other customers were either warned or protected or filtered in an appropriate way.
This is directed at the hotel and TUI alike.
Positive:
Short distances to the beach and nightlife. Decent buffet, though with weak seasoning and somewhat overly sweet drinks. Very diligent team at the buffet; tables are cleared quickly, and tables are helpfully moved around for individual needs.
At the pool, there is at least an attempt to reduce the inconsiderate permanent reservation of sun loungers with placed towels - one employee has the job of explicitly looking out for such problem cases.
For late departures, a shower facility with a towel is provided after checkout, so that the use of the pool and beach remains possible and one can freshen up again for the return trip.
There were a few things that significantly dampened our stay.
Four stars should not be interpreted this way.
The room on the 5th floor is okay if both elevators are working. Since one did not respond to the call button, effectively only the other one was available. The one that could not be called could only be used occasionally if it happened to be on the floor.
Both elevators make frightening mechanical noises in the shaft, which definitely point to incorrectly positioned components. The door rebates are partially bent, the displays sometimes do not work, and when stopping, there is a jolt that goes right through you.
My daughter was constantly afraid during the rides.
The air conditioning was running, but with a distinct rattling. Several repair attempts were not particularly successful. In the end, we could only use level 1 of 3, and even then it was unfortunately still clearly audible.
The dented cover in the ceiling was not even reattached at the end, so we had a clear view of the somewhat unsettling installation of the entire air conditioning system and the electrical connections.
The room faced the neighboring hotel. That is a relatively large block with a distance of approx. 20m. On the roof, there are huge fans running for its air conditioning or ventilation system. These fans were clearly audible; a quiet evening on the balcony could not be enjoyed. The fans run 24/7 and are noticeable even with the windows closed.
Not really useful, such a balcony.
The hotel's occupancy was borderline. There was actually constant noise in the hallways, there were constantly slamming doors because their dampeners were torn off, and due to the very thin walls and a lot of drunk party people, getting a good night's sleep became a real challenge.
The main clientele was clearly in party mode, and the hotel management seems to be very aware of this:
The pools are closed at 7:00 PM (I find that normal) and then blocked off with black, plug-in fences so that no one goes in anymore.
I have never heard of or seen anything like this, but it probably fits the behavior of the guests.
At the reception, it was explained to us that this had to be done for safety reasons.
In any case, it looks unsightly and significantly diminishes the evening atmosphere.
No other hotel has to take such measures.
This hotel has an obvious problem with its choice of customers.
Their behavior was sometimes unbelievable; trash and other things were left lying everywhere, creating a very unpleasant overall impression.
Entertainers were sometimes treated disrespectfully, alcohol flowed in streams, food was shoveled at the buffet, and half of it was thrown away.
The staff at the bars seemed rather absent and distant. That should be understandable given the guests' behavior.
Anyone who fills their establishment with such a clientele should not be surprised by the collateral damage.
But it would be fair if other customers were either warned or protected or filtered in an appropriate way.
This is directed at the hotel and TUI alike.
Positive:
Short distances to the beach and nightlife. Decent buffet, though with weak seasoning and somewhat overly sweet drinks. Very diligent team at the buffet; tables are cleared quickly, and tables are helpfully moved around for individual needs.
At the pool, there is at least an attempt to reduce the inconsiderate permanent reservation of sun loungers with placed towels - one employee has the job of explicitly looking out for such problem cases.
For late departures, a shower facility with a towel is provided after checkout, so that the use of the pool and beach remains possible and one can freshen up again for the return trip.
Risposta dell'hotel
Data del commento: 15 lug 2026
Sehr geehrter Gast,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen so ausführlich mit uns zu teilen.
Es tut uns leid zu lesen, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Bitte seien Sie versichert, dass alle von Ihnen angesprochenen Punkte aufmerksam geprüft werden. Hinsichtlich der Aufzüge möchten wir darauf hinweisen, dass deren Wartung und Instandhaltung ausschließlich von einem zertifizierten externen Fachunternehmen durchgeführt wird. Jede gemeldete Störung wird umgehend an dieses Unternehmen weitergeleitet, damit sie so schnell wie möglich behoben werden kann. Auch die von Ihnen erwähnten Probleme mit der Klimaanlage werden von unserem Wartungsteam sorgfältig überprüft.
Wir bedauern ebenfalls, dass Sie sich durch den Lärm und das Verhalten einiger Gäste gestört fühlten. Leider können wir das Verhalten einzelner Personen nicht immer beeinflussen, dennoch bemühen wir uns jederzeit, für eine angenehme Atmosphäre für alle unsere Gäste zu sorgen.
Bezüglich der Absperrungen am Pool möchten wir darauf hinweisen, dass diese aus Sicherheitsgründen angebracht werden. Sie entsprechen den geltenden gesetzlichen Vorschriften und dienen dem Schutz unserer Gäste außerhalb der Öffnungszeiten des Poolbereichs.
Gleichzeitig freuen wir uns, dass Sie unsere günstige Lage, das Buffet, den Service unseres Restaurantteams, die Maßnahmen gegen das Reservieren von Sonnenliegen sowie die Duschmöglichkeiten für Gäste mit später Abreise positiv hervorgehoben haben.
Vielen Dank für Ihr ehrliches Feedback. Ihre Anmerkungen helfen uns dabei, unsere Dienstleistungen kontinuierlich weiterzuentwickeln.
Mit freundlichen Grüßen,
Globales Quality Manager
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen so ausführlich mit uns zu teilen.
Es tut uns leid zu lesen, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Bitte seien Sie versichert, dass alle von Ihnen angesprochenen Punkte aufmerksam geprüft werden. Hinsichtlich der Aufzüge möchten wir darauf hinweisen, dass deren Wartung und Instandhaltung ausschließlich von einem zertifizierten externen Fachunternehmen durchgeführt wird. Jede gemeldete Störung wird umgehend an dieses Unternehmen weitergeleitet, damit sie so schnell wie möglich behoben werden kann. Auch die von Ihnen erwähnten Probleme mit der Klimaanlage werden von unserem Wartungsteam sorgfältig überprüft.
Wir bedauern ebenfalls, dass Sie sich durch den Lärm und das Verhalten einiger Gäste gestört fühlten. Leider können wir das Verhalten einzelner Personen nicht immer beeinflussen, dennoch bemühen wir uns jederzeit, für eine angenehme Atmosphäre für alle unsere Gäste zu sorgen.
Bezüglich der Absperrungen am Pool möchten wir darauf hinweisen, dass diese aus Sicherheitsgründen angebracht werden. Sie entsprechen den geltenden gesetzlichen Vorschriften und dienen dem Schutz unserer Gäste außerhalb der Öffnungszeiten des Poolbereichs.
Gleichzeitig freuen wir uns, dass Sie unsere günstige Lage, das Buffet, den Service unseres Restaurantteams, die Maßnahmen gegen das Reservieren von Sonnenliegen sowie die Duschmöglichkeiten für Gäste mit später Abreise positiv hervorgehoben haben.
Vielen Dank für Ihr ehrliches Feedback. Ihre Anmerkungen helfen uns dabei, unsere Dienstleistungen kontinuierlich weiterzuentwickeln.
Mit freundlichen Grüßen,
Globales Quality Manager
Posizione eccellente
Puig des Teix, 5, Santa Ponça, 07180, Spagna|1,29 km dal centro
Check-in e check-out
Check-in dalle ore:
14:00
Check-out entro le ore:
12:00
Informazioni utili
I bambini sono i benvenuti in questo hotel
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
fino a 1 anni
Gratis
Animali domestici non ammessi
Colazione disponibile
Prezzo colazione
€ 20 a persona
Please note that guests aged 2 to 12 are considered children, and guests over 12 are considered adults. The name on the credit card used for the booking should correspond to the guest staying at the property. In case of no-show, the customer will be charged the amount corresponding to the first night's stay. Please note that the outdoor pool will not be closed for the following dates: - From September 1, 2025, to September 30, 2025 - From February 14, 2026, to March 31, 2026
Si prega di notare che, ai sensi del regio decreto 933/2021, in vigore dal 1° febbraio 2025, gli hotel in Spagna potrebbero richiedere determinate informazioni personali al momento del check-in, tra cui, a titolo esemplificativo ma non esaustivo, documenti di identità, indirizzo, e-mail e numero di telefono per gli ospiti di età pari o superiore a 14 anni, nonché la prova della relazione con minori di 14 anni.
L’hotel accetta i seguenti metodi di pagamento:
Cash
Globales Pionero: domande frequenti
Cerchi un volo o un auto per il tuo viaggio?
Sapevi che possiamo aiutarti a pianificare il resto del tuo viaggio? Ricevi offerte esclusive e tariffe vantaggiose per voli e noleggi auto.Voli
Noleggio auto a Santa Ponça