Heart of Ella
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In sintesi
Check-in dalle ore: | 14:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Servizi
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Heart of Ella
Ubicato a Ella, Heart of Ella offre un giardino, una terrazza, un ristorante e il WiFi gratuito. La struttura propone il parcheggio privato gratuito e la possibilità di richiedere una navetta aeroportuale a pagamento.
Data del commento: 23 mar 2026
Periodo del soggiorno: mar 2026
Heart of Ella
The hotel is set on a hill with a steep incline, walking down is fine if you enjoy it, but a tuktuk is recommended for the way back up.
The Super Deluxe room with an Ella Rock view is a great choice, especially with the balcony swing perfect for relaxing and enjoying the view.
Data del commento: 26 giu 2026
Periodo del soggiorno: giu 2026
Avoid This Hotel at All Costs Terrible Experience – Unsafe and Unprofessional
The room smelled bad, the bed linen was damp, almost wet, and it was impossible to feel comfortable there. The manager could clearly see that we were unhappy, so he offered us a “free upgrade” to another room. However, when we checked out the next day, he suddenly demanded an extra $40 for this so-called free upgrade. That is a very dishonest way to do business.
We had already paid our stay through Booking.com, but when we wanted to leave, the staff tried to demand even more money from us. While my mother was discussing the payment with the manager, my children and I went downstairs to pack the car. My daughter picked up her suitcase, and a member of the staff physically grabbed her. As her mother, I immediately told him not to touch my daughter. There is absolutely no excuse for putting your hands on someone else’s child.
To make the situation even more uncomfortable, the staff stood outside filming us as we packed the car and left.
This was one of the most unpleasant hotel experiences we have ever had. We felt uncomfortable, intimidated, and completely disrespected. I cannot recommend this hotel to anyone.
This experience has been reported to Booking.com.
Data del commento: 14 feb 2026
Periodo del soggiorno: feb 2026
Splendid views and a perfect quiet nest
The caretaker was terrific, super helpful with tuk-tuk arrangements and general advice and he wqs basically always around.
Absolutely loved the room with its modern feel, comfortable and gorgeous bed and the balcony with the best view of Ella’s rock and the Ella Gap. The breakfast room also has the same beautiful view. I really wish I stayed here longer.
Data del commento: 11 ago 2026
Periodo del soggiorno: ago 2026
Couple's trip
Very kind owner
Excellent breakfast
Super rooms
2 wonderful dogs that let themselves be petted for animal lovers like us
IE
Data del commento: 8 mar 2026
Periodo del soggiorno: feb 2026
Stunning views
Posizione
Ambagaha Pathana, Kithalella, Ella, Badulla, 90090, Sri Lanka|12,67 km dal centro
Check-in e check-out
Check-in dalle ore:
14:00
Check-out entro le ore:
11:00
Informazioni utili
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.