Beau-Rivage Palace

Name: Beau-Rivage Palace
Address: Chem. de Beau-Rivage 21, Losanna, 1006, Svizzera, Losanna, Canton Vaud, 1006, Svizzera

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In sintesi

Check-in dalle ore:	15:00
Check-out entro le ore:	12:00
Animali	Animali domestici ammessi con un costo aggiuntivo

Servizi

Wi-Fi

Parcheggio

Aria condizionata

Navetta per l'aeroporto

Piscina

Centro fitness

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Beau-Rivage Palace

Beau-Rivage Palace di Losanna (Ouchy) si trova letteralmente a pochi passi da Sentiero Panorama Alpino e 4 minuti a piedi da Porto di Ouchy. Questo hotel per famiglie dista 0,8 km da Museo dell'Elysée e 0,9 km da Giardino Botanico di Losanna. Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Rilassati al sole sulla spiaggia privata oppure approfitta dei servizi ricreativi disponibili, che includono un centro fitness e una piscina all'aperto. Questo hotel in stile Belle Époque propone il Wi-Fi gratuito, servizi di concierge e un servizio babysitter a pagamento. Gli ospiti potranno utilizzare la navetta (a pagamento) che opera all'interno di 65 chilometri. Scegliendo uno tra i 4 ristoranti presso un hotel potrai gustare ottimi piatti, mentre se vuoi restare nel tuo alloggio potrai richiedere il servizio in camera 24 ore su 24. Rinfrescati con un drink a fine giornata, approfittando della disponibilità di un bar/lounge e un bar a bordo piscina. La colazione a buffet è servita nei giorni feriali dalle ore 06:30 alle ore 10:30 e nel fine settimana dalle ore 07:00 alle ore 11:00, dietro pagamento di un supplemento. Potrai usufruire di un business center, servizio auto o limousine e un pratico servizio di lavanderia e lavaggio a secco. Gli ospiti potranno usufruire di un servizio navetta dalla stazione a pagamento e il un parcheggio (a pagamento) è disponibile in loco. Rilassati in una delle 168 camere con aria condizionata della struttura, completa di minibar e macchina per caffè espresso. La TV a schermo piatto con canali via cavo è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti consente di restare in contatto con il mondo. Il bagno in camera è dotato di set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, casseforti e accessori per la preparazione di caffè/tè.

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Citati dai viaggiatori

Altro

Data del commento: 15 ago 2026

Wonderful stay @ Beau Rivage

We only had 48 hours staying at the BRP. In this time we had planned to do a day trip to zermatt to see the Matterhorn. The BRP was so top tier we decided to cancel our day trip plans and spend 100% of our time at the hotel. This is the highest regard I can pay this hotel. A must stay, even if you have no business being in or near Lausanne. Would 100% return.

Altro

Data del commento: 15 ago 2026

Not very friendly or 5 star like service / staff.

Place from the optics is great and beautiful. Staff however, was really unfriendly.
I work in hospitality, so I might look at it differently. But I also travel a lot and have been in quite a few top places. Beau Rivage is well known, for its prestige presentation, its luxury - rich in detailed and fine looks, good food to excellent service.
It was my second time a this hotel in Lausanne and from the moment I entered, I was treated as “second class”. We had quite long trip by car and therefore, looked a bit underdressed - and were treated like such. I’m a women btw. When we came by car, they didn’t offer to even carry the small bags - which I get, I can definitely carry one or two my self - yet, not a 5 star service. The front door was not being held open for me and the guy at the front desk seemed as if he hated his job.
5 star service should also know that it was my second visit, and the fact that I / we booked also a second time, a high priced category - but didn’t receive any “welcome back” whatsoever is odd for a place like this. Definitely no Forbes standards here as well. I found black hairs in my shower but also in the bathtub.
We had a a great evening with a nice server at the brasserie. Excellent food and great wine suggestions from a very nice young man.
When we came back to our suite, the room was not prepared …. And I booked a suite - not that it matters because a 5 star hotel must to do that for every category.
When I asked the concierge about the opening hours for their on house store, because I still needed a dress and my partner bathing stuff, they said, “too bad, we open tomorrow maybe at 10, but we also don’t have much people currently”. I don’t get that because I was willing to spend some money and they gave me no other option.
Breakfast service was a bit strange and slow.
Anyways, hotel is beautiful, very expensive for what it is but food, drinks, interior all in all was good.

Risposta dell'hotel

Data del commento: 19 ago 2026

Dear Guest,
Thank you very much for taking the time to complete our questionnaire and for sharing your detailed feedback following your stay at the Beau-Rivage Palace.
We are truly sorry to learn that your experience did not reflect the level of service and attention you rightly expect from our Maison. Please accept our sincere apologies for the shortcomings you encountered throughout your stay.
While we are pleased to hear that you appreciated the beauty of the property, as well as the food, wine recommendations and service at the Brasserie, we fully acknowledge that several aspects of your experience fell short of our usual standards.
Your comments have been carefully noted and shared internally with the relevant teams. We are grateful for your honest feedback, particularly as a returning guest, and regret that we did not provide you with the warm and attentive welcome you deserved.
Should you wish to share any further details with us in complete discretion, our Guest Relations team remains entirely at your disposal at guestrelation@brp.ch. We would be pleased to listen to you personally and, above all, would be delighted to have the opportunity to welcome you back to our Maison and provide you with an experience more in keeping with our standards.
We look forward to this opportunity, and wish you in the meantime a lovely afternoon.
Kind regards,
Zélie
Assistant Guest Relations Manager

Coppia

Data del commento: 9 ago 2026

Extraordinary

Hotel, grounds, park, and pool beautifully landscaped and very well-maintained
Staff very friendly and attentive
Fantastic breakfast buffet

Altro

Data del commento: 8 ago 2026

Not what it used to be

Over a ten year period ( starting in 1962) my parents would escape the heat in Brazil, and spend winter months in Switzerland. Our first stop was always the Beau Rivage, where the GM Walter Schneider would welcome us with open arms. During wintertime the hotel only opened the "new" wing, and had only one bar and one restaurant open. As modest as that may sound, the service, attention to detail, and the food were extraordinary. Obviously over the past 60 years, the hotel has grown to meet demand but it has also joined the arms race for new luxury amenities which are obligatory in today's luxury hotel market. Does all this "luxury" translate into a better hotel? I believe not. The service continues to be outstanding, and the attention to detail is still evident, but our experiences in two restaurants were really disappointing. A light lunch in the sun parlor was pathetic: gummy duck dumplings and a 7 layers of bread with little in between. The Japanese restaurant fared no better. The execution of classic Japanese dishes ( tempura and yakitori ) was nonexistent. The tempura batter was too thick ( absorbs oil..) and yakitori never saw a charcoal grill! When I compare these meals with the classic restaurant and dishes of years past, I just find it regrettable. When in Switzerland ,give me an emincé de veau, .and I will be perfectly happy even if it costs me a fortune.

Coppia

Data del commento: 8 ago 2026

A Wonderful Stay by Lake Geneva

We stayed at the hotel for two nights, arriving by car, of course. The hotel offers valet parking. Architecturally speaking, this is one of the most beautiful hotels we have ever stayed in.
The location is excellent—just steps away from Lake Geneva and the Ouchy promenade. We received a large room with a balcony and a lake view, which was simply wonderful. The room was well-equipped with everything we needed, and the bed was very comfortable. The bathroom was also large and spacious.
Breakfast was very good, as were the meals at the hotel’s main restaurant (not the Michelin). The service was very good, and overall, we enjoyed ourselves immensely. We will definitely return!