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基本情報

チェックイン開始:
15:00
最終チェックアウト:
12:00
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施設・設備

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メルキュール コ チャン ハイダウェイの詳細

メルキュール コ チャン ハイダウェイ

メルキュール コ チャン ハイダウェイ完璧なサービスを提供し、必要な設備がすべて揃っています。当宿泊施設の無料Wi-Fiを利用して、シームレスなコミュニケーションを。当宿泊施設で提供される交通サービスのおかげで、チャーン島観光がより手軽になります。 ご宿泊のお客様は無料駐車場をご利用いただけます。定評のある当宿泊施設では、お客様のご滞在中、フロントデスクのスタッフが、コンシェルジュサービスなどの様々なサービスを提供しています。 当宿泊施設のチケットサービスを利用すれば、街の一流エンターテイメントのパスを手に入れるのも簡単です。 リラックスしたい方のために、ルームサービスなどの便利な設備・サービスをご用意しております。メルキュール コ チャン ハイダウェイでくつろぎのひとときを。当宿泊施設は完全禁煙です。喫煙を希望される方には、指定された喫煙ゾーンがあります。 当宿泊施設には、快適な眠りに必要なすべての便利な設備が整っております。当宿泊施設でのワンランク上の体験をお楽しみいただけるよう、一部の客室にはエアコンやリネンサービスが備わっており、より快適にご滞在いただけます。 メルキュール コ チャン ハイダウェイの一部客室では、独立したリビングルーム、あるいはバルコニーやテラスが部屋のデザインに組み込まれています。 一部の客室には、ビデオストリーミング、日刊紙またはテレビが備え付けられており、ゲストを楽しませてくれるでしょう。 一部の客室では、室内でお飲み物をお楽しみいただけます。客室のバスルームには、バスローブ、タオル、ドライヤーを備え付けております。 最も理想的な方法で、休暇体験に乗り出しましょう。ご滞在の毎朝は、ホテル内の朝食からはじめましょう。施設内のレストランでは、おいしくて利用しやすい食事を選ぶことができるので、旅が空腹から解放されます! 当宿泊施設独自のエンターテイメント・オプションで、旅の仲間と一緒に楽しい夜をお過ごしください。 メルキュール コ チャン ハイダウェイには、お客様が楽しめるレクリエーション設備があります。当宿泊施設からは自然あふれる海へすぐにアクセス可能ですので、旅の思い出作りに、ご滞在中はぜひ立ち寄ってみましょう。 自分へのご褒美に、スパ施設で思い出に残るひとときをお過ごしください。 当宿泊施設のプールサイドでくつろぎ、ゆったりとしたひとときをお過ごしください。当宿泊施設では、プールサイドのバーで心地よいカクテルを飲みながら、のんびりとドリンクを楽しめます。 当宿泊施設のフィットネスセンターを、日課のエクササイズに取り組んだり、汗を流して時差ぼけを解消したりするためにご利用ください。

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旅行者によるおすすめ
カップル

コメント:2026/03/22

滞在:2026年3月

Wonderful Hotel

The hotel is beautiful and very clean.
The room was spotless, with soft and comfortable pillows. The bed was incredibly cozy—it felt like it could “pull you in,” and I had an amazing night’s sleep.
The staff provided excellent service from start to finish—from the security guard at the front of the hotel (Khun Dum), the bellboys (P’Aud and P’Wan), and the receptionist (N’Mew).
At the breakfast restaurant, the food was delicious with a wide variety of choices. The staff there also provided great service (N’Mud).
There is also a coffee shop located right on the beachfront of the hotel. The coffee was aromatic and very tasty, and the staff were friendly and attentive (P’Tum). During our stay, at around 8:30 PM, the hotel also had a fire show performance.
I will definitely come back to stay here again if I have the chance.

ホテルの回答

コメント:2026/03/23

Dear Sherpa07921460038,
Thank you for your wonderful review and for your kind recommendation. We’re delighted to hear that you found the room spacious and comfortable, and that you enjoyed the relaxing atmosphere of our hotel and its prime location.
A special thank you for recognising our team member, they will be truly touched by your kind words. We’re very proud of our service team, and it’s always rewarding to know their efforts made a positive impact on your stay.
We hope to have the pleasure of welcoming you back again soon.
Home sweet home:)
Best regards,
Mercure Team
Mercure Koh Chang Hideaway
一人旅トラベラー

コメント:2026/03/26

滞在:2026年2月

The Good, The Bad and The Ugly

The Good - The hotel is located in on an isolated beach with lots of chairs. There is a campsite adjacent to the hotel.
The Bad - The drinks are far over priced and can be bought for about a quarter of the price in town. Also, I couldn't taste any trace of tequila in my margheritta.
The Ugly - After waking with a very sore back after the first night, I checked the mattress to discover that it appeared similar to a box spring only. It was as hard as the floor. Furthermore, the comforter was covered with what appeared to be blood stains. Absolutely disgusting!! The bed was a queen bed and not a king bed as paid for. After complaining to the reception, they added a thin topper and placed a towel betwteen the topper and the mattress. After complaining to the hotel manager, he moved me to an upgraded room for one night while he replaced the mattress. The upgraded room was quite nice. Rather than staying in a standard room, consider a one or two star hotel and save the money. Rather than staying in an upgraded room, consider another four star hotel in the same price range for likely a better overall experience.

ホテルの回答

コメント:2026/03/28

Dear Venture67068289500,
Thank you for taking the time to share your feedback regarding your recent stay at Mercure Koh Chang Hideaway. We deeply appreciate your kind words about our Management and the location of our hotel.
However, we are truly sorry to hear that your experience did not meet your expectations, particularly regarding the condition of your room. We take great pride in maintaining high standards, and it is disappointing to learn that you encountered issues such as a bed condition and concerns with cleanliness. Please be assured that your comments will be shared with our housekeeping team for their review and necessary action.
Regarding the pricing of our food and beverage options, we strive to provide a variety of drinking and dining experiences that cater to our guests’ needs. We understand that our outlet may not have met your expectations for drink and dine options, and we appreciate your feedback on this matter.
We value your input as it helps us improve our services and ensure all our guests have a pleasant experience. Thank you once again for your comments, and we hope you will consider staying with us again in the future.
Best regards,
Mercure Team
Mercure Koh Chang Hideaway
グループトラベラー

コメント:2025/11/18

滞在:2025年11月

Worth a visit again and again.

We came back to this hotel after 10 years. We were again very happy about the stay.
We kindly asked for a room upgrade.
This was kindly approved for us from a standard room to a superior room
The manager Joey and the two trainees Earn & Kratae were very friendly and helpful.
Many things we noticed very positively here. A really very spacious and pleasant room .
The location of the hotel is really great.
At the end of a bay.
Here, however, one should know. That on the right side the water is not so high and there are stones (snorkeling), but on the left side sand and you can swim well.
The pool is large and overlooking the sea.
The hotel could do with a slight renovation in some places, but absolutely recommended in the price-performance ratio.
If you are looking for peace and quiet, this is the right place.
Within walking distance are some good restaurants as well as massages.
We would definitely come back.

ホテルの回答

コメント:2025/11/19

Dear robertogl370JI,
On behalf of Mercure Koh Chang Team, we thank you for taking the time to share your comment to us regarding our services and our team member as well. We want our guests to have the best experience possible where every area. And I will share your comment to our team accordingly. We hope to have the pleasure of welcoming you again soon at Mercure Koh Chang.
Best Regards,
Mercure Team
Mercure Koh Chang Hideaway
匿名の旅行者

コメント:2026/05/11

滞在:2026年5月

Absolutely beautiful. Admittedly, I was very surprised to see that the toilet and shower in the villa was actually outside, but that turned out to be a blessing in disguise.
The private beach is heavenly, the beach side bar and food was excellent.
You're a bit far to the south, but that only puts you closer to the southern pier, and nothing is very far away in the first place - not a very big island to start with.
All in all, couldn't be happier with this place.
カップル

コメント:2026/05/05

滞在:2026年5月

Moderate disappointment – value for money a disaster!

Moderate disappointment – value for money a disaster!
Room type: Villa with pool and jacuzzi
Unfortunately, I can only strongly advise against this hotel. If you book a villa for a lot of money, you expect quality and service – at the Mercure Koh Chang Hideaway you get scrap and incompetence instead.
Location & accessibility
The hotel is extremely remote and far from the center. Those who want to experience something or are looking for good restaurants are isolated here. Without your own transport, you're thrown out.
Condition of villa & cleanliness (Grade: Insufficient)
The cleanliness was in fact nonexistent. The highlight was supposed to be the jacuzzi, but when I tried to use it on the first night, droves of ants came out of the nozzles when I switched on. In addition, the plug was defective. Since the basin was so dirty, I refused to reach in with my hand to open the drain manually.
Poor service & “repair” attempts
The next morning I reported the defects immediately. After an hour, it was said that the problem had been resolved. Reality in the evening:
• The plug was open, but the jacuzzi was not cleaned.
• The function was not repaired – the part was still unusable.
• A loose towel rail that I had reported for repair was simply stuck loosely back into the wall without fixing it. An absolute cheekiness and ridiculous in craftsmanship.
Room facilities & prices
• Lighting: The rooms are so dark at night that you can hardly sort your suitcase.
• Minibar: With the high room rate, it is incomprehensible that the minibar costs extra. The price-performance ratio is not right here at the back and front.
• Check in/out: The times (check-in only at 3pm, check-out at 12pm) are a joke at this level of service.
Conclusion
Even the management (assistant manager) showed no accommodation or real interest in a solution. I paid a lot of money for a ruin. That was a lesson to me: Never Mercure Koh Chang Hideaway again! If you want to enjoy your holiday, you prefer to look for another accommodation.

ホテルの回答

コメント:2026/05/08

Dear Tanttono,
Thank you for taking the time to share your feedback on Tripadvisor. I am very sorry that your stay in our hotel was disappointing. I hope that you will accept my sincerest apologies for the unpleasant and inconvenience you encountered. Please rest assured that we take your feedback seriously and will take necessary steps to improve. Despite falling short on this occasion, we hope to welcome you again and provide you better experience.
Best regards,
Mercure Team
Mercure Koh Chang Hideaway

場所

3.9

111, 1 1, トラート, 23170, タイ|中心部から36.86 km

チェックイン & チェックアウト

チェックイン開始:

15:00

最終チェックアウト:

12:00

参考情報

ペット

ペットの同伴禁止

現地からの重要な情報
ホテルへのドリアンの持ち込みは禁止されております。 当ホテルは島にあります。フェリー(公共交通機関)は通常07:00~18:30まで運航しております。フェリーの運航時間は事前にホテルにご確認ください。
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メルキュール コ チャン ハイダウェイ:よくある質問

メルキュール コ チャン ハイダウェイは、トラートの中心部から36.9kmのところにあります。
メルキュール コ チャン ハイダウェイはタイのトラートにあり、トラートの中心部からは36.9kmのところです。
メルキュール コ チャン ハイダウェイでは15:00からチェックインでき、12:00までにチェックアウトする必要があります。
メルキュール コ チャン ハイダウェイには駐車場があります。
メルキュール コ チャン ハイダウェイにはレストランがあります。