多瑙比斯-瑪麗娜飯店
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飯店快訊
最早入住時間： | 15:00 |
|---|---|
最晚退房時間： | 10:00 |
寵物 | 寵物禁止入住 |
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Wi-Fi
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多瑙比斯-瑪麗娜飯店
The All Inclusive Hotel Marina Beach Resort is situated in a large green park directly on the beach, offering views of the lake and the Benedictine Abbey on the Tihany peninsula. Extra splash is now provided by the water park at Danubius Hotel...
評價來源：
由匿名旅客提供
留言日期：2026年7月23日
入住日期：2026年7月
The service in the restaurant was good but the staff doesn't speak English at all and it was very problematic for us. The food is mostly repetitive and not really suitable for all inclusive. There is no room service at all and they only change toilet paper and bath towels. We were there for five nights and we didn't see any room service. And the sauna was not ready and was out of reach and maybe it will never be. It has a great and pleasant beach with delicious food, drinks and ice cream which is the only thing we are satisfied with.
家庭旅客
留言日期：2026年8月26日
入住日期：2026年8月
Changes needed to the children entertainment programme
A really nice hotel The food was delicious, the rooms were clean, modern and well maintained, and it’s clear that the hotel puts a lot of effort into making families with children feel comfortable.
Unfortunately, two things lowered my overall rating.
First, the kids’ entertainment programme is ENTIRELY in Hungarian, even when many children in the group don’t speak Hungarian. This is especially disappointing because the entertainers speak very good English. Simply repeating the key information in English would make the activities much more inclusive for international families.
Second, I found the children’s stamp-collecting programme unfairly organised. Some stamps require paid activities, such as buying a cocktail or booking a massage. Children naturally want to complete the challenge, which puts pressure on parents to spend extra money, despite having paid for an all-inclusive stay.
It’s a shame, because apart from these issues, we had a very positive experience. The hotel itself is excellent, and with a few changes to the children’s programmes, it could be much more inclusive and enjoyable for international families.
Unfortunately, two things lowered my overall rating.
First, the kids’ entertainment programme is ENTIRELY in Hungarian, even when many children in the group don’t speak Hungarian. This is especially disappointing because the entertainers speak very good English. Simply repeating the key information in English would make the activities much more inclusive for international families.
Second, I found the children’s stamp-collecting programme unfairly organised. Some stamps require paid activities, such as buying a cocktail or booking a massage. Children naturally want to complete the challenge, which puts pressure on parents to spend extra money, despite having paid for an all-inclusive stay.
It’s a shame, because apart from these issues, we had a very positive experience. The hotel itself is excellent, and with a few changes to the children’s programmes, it could be much more inclusive and enjoyable for international families.
飯店回應
留言日期：2026年8月28日
Dear Sunshine23601873081,
We are grateful for your thoughtful feedback and delighted that you appreciated our cuisine, modern rooms, and family-friendly atmosphere. It is always rewarding to know that our efforts to create a welcoming environment are recognized.
We sincerely regret that the children’s entertainment programme was not inclusive for non-Hungarian speakers and that the stamp-collecting challenge created discomfort due to paid activities. Your observations are important to us, and we value your perspective on making our services more accessible for international families.
We hope to have the pleasure of welcoming you and your family again for another enjoyable stay.
Warm regards,
Viktória
Danubius Hotel Marina
We are grateful for your thoughtful feedback and delighted that you appreciated our cuisine, modern rooms, and family-friendly atmosphere. It is always rewarding to know that our efforts to create a welcoming environment are recognized.
We sincerely regret that the children’s entertainment programme was not inclusive for non-Hungarian speakers and that the stamp-collecting challenge created discomfort due to paid activities. Your observations are important to us, and we value your perspective on making our services more accessible for international families.
We hope to have the pleasure of welcoming you and your family again for another enjoyable stay.
Warm regards,
Viktória
Danubius Hotel Marina
家庭旅客
留言日期：2026年7月23日
入住日期：2026年7月
Prison not a hotel
Extremely disappointing stay – poor hygiene, misleading family facilities and unacceptable value for money
We booked this hotel because it was marketed as a family-friendly resort with extensive children’s activities. Unfortunately, it turned out to be one of the worst hotel experiences we have had.
Booking and room allocation
We originally wanted to book seven consecutive nights in the same room type. The website only allowed us to book one night, then four nights, then another two nights as separate reservations.
Before travelling, I telephoned the hotel specifically to ask whether these bookings could be merged into one room. I was told to speak to reception on arrival. When we arrived, reception then claimed we should have contacted the hotel beforehand—which we had already done.
As a result, we were forced to change rooms after the first night.
The experience was so poor that we cancelled our final two nights and left early, losing more than £350 in non-refundable deposit.
Rooms
The rooms are extremely small. There is barely enough space to walk around the bed, and we could not fully open a standard suitcase.
Cleanliness was well below an acceptable standard. There was visible dust and grime throughout the room, food left on the floor, and it did not appear to have been properly vacuumed or swept between days or even between guests.
The bathroom was grimy and looked unhygienic.
Basic amenities were missing:
* no hand soap was provided in the room
* housekeeping never replaced it
* the body wash dispenser in the shower was empty
Our first room also had an air-conditioning unit that leaked water continuously, leaving a puddle on the floor.
During the night there were very loud gurgling and running-water noises coming through the walls, making it difficult to sleep.
The room key cards repeatedly stopped working and had to be reset for no obvious reason.
One particularly worrying feature was that the windows open fully despite the significant height of the building, with no child safety restrictors. For a hotel marketed as child-friendly, this seemed an obvious safety concern.
Family facilities
The hotel advertises extensive children’s activities, but this was very misleading.
There was no functioning children’s club. Instead there appeared to be a few bored staff members sitting under a tree with no organised programme.
The indoor playroom was dirty and filled with old, heavily worn plastic toys.
A basement room was used for children’s activities, but it had dark red nightclub-style lighting, no natural light, poor ventilation and little more than basic colouring activities.
Many of the attractions advertised for families were only available at additional cost, including:
* arcade games
* mini cars
* trampolines
* mini golf
* kayaks
* lake inflatable play area
This meant that despite paying a premium room rate, families are expected to spend significant additional money simply to entertain their children.
The trampolines were covered in bird droppings and the mini golf course contained rusty metal fixtures.
Swimming pools
The indoor pool felt dirty and very utilitarian rather than relaxing.
The outdoor children’s pool was heavily overcrowded and there were nowhere near enough sunbeds or seating for the number of guests.
Arcade and public facilities
The arcade was unbearably hot—around 40°C—with no ventilation or air conditioning.
The toilets beside the arcade smelled strongly of urine and had neither hand soap nor paper towels.
Food and dining
The food quality was consistently disappointing.
Examples included:
* greasy, slimy and only lukewarm meals
* undercooked fish at the beach bar
* watery semolina at breakfast
* stale bread at breakfast
Many bowls and plates in the restaurant were chipped and some items placed with the clean crockery were visibly dirty.
During dinner service the dining room had a very strong sewage smell.
Hygiene
Hygiene throughout the hotel appeared poor.
The self-service drink dispensers in the lobby encourage guests to press their used cups directly against the dispenser outlet.
The beach drink dispensers regularly had wasps crawling around the dispensing nozzles and mixing with the liquid being served.
Requesting plain water often resulted in leftover juice coming through first because the dispenser lines were not properly flushed.
We were also served an ice cream from the beach bar that contained an insect inside the cone.
Overall
This hotel simply does not provide the standard expected for approximately £300 per night, even by the standards of a three-star property.
The advertising suggests a family-focused resort with children’s entertainment and good facilities. In reality, many activities either did not exist or required additional payment, cleanliness throughout the hotel was poor, maintenance was lacking, food quality was disappointing and several hygiene issues were genuinely concerning.
We left two nights early because we no longer wanted to stay, despite losing over £350. We would not return and cannot recommend this hotel to families.
We booked this hotel because it was marketed as a family-friendly resort with extensive children’s activities. Unfortunately, it turned out to be one of the worst hotel experiences we have had.
Booking and room allocation
We originally wanted to book seven consecutive nights in the same room type. The website only allowed us to book one night, then four nights, then another two nights as separate reservations.
Before travelling, I telephoned the hotel specifically to ask whether these bookings could be merged into one room. I was told to speak to reception on arrival. When we arrived, reception then claimed we should have contacted the hotel beforehand—which we had already done.
As a result, we were forced to change rooms after the first night.
The experience was so poor that we cancelled our final two nights and left early, losing more than £350 in non-refundable deposit.
Rooms
The rooms are extremely small. There is barely enough space to walk around the bed, and we could not fully open a standard suitcase.
Cleanliness was well below an acceptable standard. There was visible dust and grime throughout the room, food left on the floor, and it did not appear to have been properly vacuumed or swept between days or even between guests.
The bathroom was grimy and looked unhygienic.
Basic amenities were missing:
* no hand soap was provided in the room
* housekeeping never replaced it
* the body wash dispenser in the shower was empty
Our first room also had an air-conditioning unit that leaked water continuously, leaving a puddle on the floor.
During the night there were very loud gurgling and running-water noises coming through the walls, making it difficult to sleep.
The room key cards repeatedly stopped working and had to be reset for no obvious reason.
One particularly worrying feature was that the windows open fully despite the significant height of the building, with no child safety restrictors. For a hotel marketed as child-friendly, this seemed an obvious safety concern.
Family facilities
The hotel advertises extensive children’s activities, but this was very misleading.
There was no functioning children’s club. Instead there appeared to be a few bored staff members sitting under a tree with no organised programme.
The indoor playroom was dirty and filled with old, heavily worn plastic toys.
A basement room was used for children’s activities, but it had dark red nightclub-style lighting, no natural light, poor ventilation and little more than basic colouring activities.
Many of the attractions advertised for families were only available at additional cost, including:
* arcade games
* mini cars
* trampolines
* mini golf
* kayaks
* lake inflatable play area
This meant that despite paying a premium room rate, families are expected to spend significant additional money simply to entertain their children.
The trampolines were covered in bird droppings and the mini golf course contained rusty metal fixtures.
Swimming pools
The indoor pool felt dirty and very utilitarian rather than relaxing.
The outdoor children’s pool was heavily overcrowded and there were nowhere near enough sunbeds or seating for the number of guests.
Arcade and public facilities
The arcade was unbearably hot—around 40°C—with no ventilation or air conditioning.
The toilets beside the arcade smelled strongly of urine and had neither hand soap nor paper towels.
Food and dining
The food quality was consistently disappointing.
Examples included:
* greasy, slimy and only lukewarm meals
* undercooked fish at the beach bar
* watery semolina at breakfast
* stale bread at breakfast
Many bowls and plates in the restaurant were chipped and some items placed with the clean crockery were visibly dirty.
During dinner service the dining room had a very strong sewage smell.
Hygiene
Hygiene throughout the hotel appeared poor.
The self-service drink dispensers in the lobby encourage guests to press their used cups directly against the dispenser outlet.
The beach drink dispensers regularly had wasps crawling around the dispensing nozzles and mixing with the liquid being served.
Requesting plain water often resulted in leftover juice coming through first because the dispenser lines were not properly flushed.
We were also served an ice cream from the beach bar that contained an insect inside the cone.
Overall
This hotel simply does not provide the standard expected for approximately £300 per night, even by the standards of a three-star property.
The advertising suggests a family-focused resort with children’s entertainment and good facilities. In reality, many activities either did not exist or required additional payment, cleanliness throughout the hotel was poor, maintenance was lacking, food quality was disappointing and several hygiene issues were genuinely concerning.
We left two nights early because we no longer wanted to stay, despite losing over £350. We would not return and cannot recommend this hotel to families.
飯店回應
留言日期：2026年7月24日
Dear Anne,
We sincerely appreciate your detailed feedback regarding your recent stay with us. We are truly sorry that your experience did not meet your expectations, especially concerning the cleanliness, maintenance, and the family facilities. We understand your disappointment with the room allocation process and the inconvenience of changing rooms.
We also regret that the advertised family activities and amenities did not align with your expectations and that you found the hygiene and food quality unsatisfactory. Your comments are highly valued, and we are constantly striving to improve our services.
We hope you will consider giving us another opportunity to provide you with a more pleasant experience in the future.
Kind regards,
Orsolya
Danubius Hotel Marina
We sincerely appreciate your detailed feedback regarding your recent stay with us. We are truly sorry that your experience did not meet your expectations, especially concerning the cleanliness, maintenance, and the family facilities. We understand your disappointment with the room allocation process and the inconvenience of changing rooms.
We also regret that the advertised family activities and amenities did not align with your expectations and that you found the hygiene and food quality unsatisfactory. Your comments are highly valued, and we are constantly striving to improve our services.
We hope you will consider giving us another opportunity to provide you with a more pleasant experience in the future.
Kind regards,
Orsolya
Danubius Hotel Marina
家庭旅客
留言日期：2026年7月22日
入住日期：2026年7月
Bad service
Very bad service. None of the workers know how to speak english, and therefore it’s impossible to communicate with them. They tell you information without being sure about something, and lie about the prices because they dont have the right knowledge. The food is fine but not the best. You can’t ask the workers about the food, cause they either dont understand or dont know what the food is made of. The plates are all super dirty underneath or even on top. You have to pay for almost all of the activities outside, even the big floatie on the water. The rooms are really small, and the roomservice dont even change the sheets or clean the room. They only empty the trash and use a broom for the floor. The soap was completely empty when we arrived, so we had to use our own soap, and we had to ask for toiletpaper and new towels. Don’t use the washing service there, it’s extremely expensive, and they lie about how many clothes they washed. Overall it was not worth the money. The only good things included the ocean being really close with the beautiful view, and the food that was nearby the swimming area, but don’t count on any lifeguards, they dont pay attention to anyone, and are on their phones the whole time.
飯店回應
留言日期：2026年7月24日
Dear Nedaa,
We appreciate your detailed feedback and are truly sorry that your experience did not meet your expectations. We regret the difficulties you encountered with communication, cleanliness, and room service, as well as the information provided about prices and activities.
Please note that our hotel is located by Lake Balaton, not the ocean, but we are pleased you enjoyed the beautiful view and the proximity to the water. Your comments are important to us, and we hope to welcome you again for a more pleasant stay.
Best regards,
Orsolya
Danubius Hotel Marina
We appreciate your detailed feedback and are truly sorry that your experience did not meet your expectations. We regret the difficulties you encountered with communication, cleanliness, and room service, as well as the information provided about prices and activities.
Please note that our hotel is located by Lake Balaton, not the ocean, but we are pleased you enjoyed the beautiful view and the proximity to the water. Your comments are important to us, and we hope to welcome you again for a more pleasant stay.
Best regards,
Orsolya
Danubius Hotel Marina
由匿名旅客提供
留言日期：2025年12月1日
入住日期：2025年9月
Very friendly staff, plenty of outdoor public space, delicious desserts, and a great view — especially the beautiful sunrises. A lovely atmosphere in early September. Had a great stay!
地點優異
8230 匈牙利巴拉頓菲賴德Balatonfüred, Széchenyi utca 22|距離市中心 1.15 公里
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最早入住時間：
15:00
最晚退房時間：
10:00
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