Bentley Hotel Tashkent
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In sintesi
Check-in dalle ore: | 14:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Colazione | Colazione disponibile |
Animali | Animali domestici non ammessi |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Navetta per l'aeroporto
Piscina
Centro fitness
Scopri di più su Bentley Hotel Tashkent
Bentley Hotel Tashkent
Posizionato a Tashkent, Bentley Hotel Tashkent propone il WiFi gratuito in tutta la struttura. C’è anche un bagno turco a disposizione degli ospiti. La struttura mette a disposizione servizio in camera, bancomat e cambio valuta per gli ospiti.
Recensioni di 
Viaggiatore in gruppo
Data del commento: 31 mag 2026
Periodo del soggiorno: mag 2026
Very good 4-star hotel.
Nice and comfortable rooms.
Bathroom with reduced dimensions.
Acceptable breakfast. Dinner was excellent and very well presented.
.
Bathroom with reduced dimensions.
Acceptable breakfast. Dinner was excellent and very well presented.
.
Viaggiatore di affari
Data del commento: 2 mag 2026
Periodo del soggiorno: mag 2026
The best hotel in Tashkent
The location is pretty close to everything in the city , near is a very nice park .
Viaggiatore in famiglia
Data del commento: 23 giu 2025
Periodo del soggiorno: giu 2025
Excellent stay with your family
My family and I had a wonderful stay at Bentley Tashkent Hotel. The staff provided exceptional & friendly service, attentive, and truly made us feel welcome. The food was absolutely delicious, with a great variety and fresh ingredients. Highly recommend for both comfort and hospitality
Risposta dell'hotel
Data del commento: 28 giu 2025
Dear Miragha Seyidsoy,
Thank you for your glowing review! We are absolutely delighted that you and your family had a wonderful stay at Bentley Tashkent Hotel and enjoyed our exceptional service, delicious cuisine, and warm hospitality.
Your kind words about our attentive staff and the quality of our food mean the world to us—we’ll be sure to share your compliments with the entire team, especially those who contributed to making your experience memorable.
Nothing motivates us more than knowing we have created a truly special stay for our guests. We’d be honored to welcome you back for another unforgettable visit!
Best Regards,
Faig Bayramov
Operations Manager
Thank you for your glowing review! We are absolutely delighted that you and your family had a wonderful stay at Bentley Tashkent Hotel and enjoyed our exceptional service, delicious cuisine, and warm hospitality.
Your kind words about our attentive staff and the quality of our food mean the world to us—we’ll be sure to share your compliments with the entire team, especially those who contributed to making your experience memorable.
Nothing motivates us more than knowing we have created a truly special stay for our guests. We’d be honored to welcome you back for another unforgettable visit!
Best Regards,
Faig Bayramov
Operations Manager
Viaggiatore in gruppo
FR
Data del commento: 4 ott 2025
Periodo del soggiorno: ott 2025
Very good hotel
Bedding is on top the bed is very large and comfortable
The room is beautiful well equipped with bathrobes and a person scale
Very nice clean bathroom with everything necessary even for sewing
Very varied breakfast
Very good Service
The room is beautiful well equipped with bathrobes and a person scale
Very nice clean bathroom with everything necessary even for sewing
Very varied breakfast
Very good Service
Risposta dell'hotel
Data del commento: 7 ott 2025
Уважаемый Гость,
Большое спасибо за такой подробный и приятный отзыв! Нам невероятно радостно читать, что вы остались довольны всеми аспектами вашего проживания.
Мы с особым вниманием относимся к комфорту наших гостей, и потому ваша оценка качества постельного белья, удобства кровати и чистоты ванной комнаты — для нас лучшая награда. Отдельно благодарим, что отметили такие детали, как халаты, напольные весы и даже набор для шитья — мы правда стараемся продумать всё до мелочей.
И конечно, мы с огромным удовольствием передадим ваши слова команде ресторана и службы обслуживания. Для них это лучшая мотивация.
Будем ждать вашего возвращения с большим нетерпением!
С наилучшими пожеланиями,
Faig Bayramov
Операционный Менеджер
Большое спасибо за такой подробный и приятный отзыв! Нам невероятно радостно читать, что вы остались довольны всеми аспектами вашего проживания.
Мы с особым вниманием относимся к комфорту наших гостей, и потому ваша оценка качества постельного белья, удобства кровати и чистоты ванной комнаты — для нас лучшая награда. Отдельно благодарим, что отметили такие детали, как халаты, напольные весы и даже набор для шитья — мы правда стараемся продумать всё до мелочей.
И конечно, мы с огромным удовольствием передадим ваши слова команде ресторана и службы обслуживания. Для них это лучшая мотивация.
Будем ждать вашего возвращения с большим нетерпением!
С наилучшими пожеланиями,
Faig Bayramov
Операционный Менеджер
Viaggiatore in famiglia
Data del commento: 3 lug 2025
Periodo del soggiorno: giu 2025
In a word: Disaster.
This review isn't about the room (very modern, very clean), the okay breakfast or the passable location: the Bentley is the typical soulless pseudo-boutique hotel that you won't go wrong with, but you won't remember for long either.
What is remembered is a completely absurd experience in customer service and invoice payment, which mocks any description and which is almost certainly judicial for what it probably was.
Checking out and paying was very, very difficult. We paid for two rooms in local currency a seven-figure sum, which we (our mistake) did not convert into euros - will be fine. Shortly before we got into the taxi, an excited employee came and told us we still had an outstanding bill, there was still something to pay. Lots of fuzz, tips on a calculator, the taxi driver is waiting visibly impatiently, so we paid the same amount again, as we would have paid only one room. Multiple requests: is everything paid for now, nothing left open? But yes, bill paid, nice flight back.
Back in Germany, we already have a message waiting for us via the booking platform: hooray, there is still an invoice open, please transfer. We briefly add up what we have paid so far and conclude that we have actually paid only half of the total amount and offer PayPal or a payment via Agoda as a payment option. Both are denied because it cannot be done for reasons beyond comprehension. With very, very, VERY much gut pain we agree to pay via a payment link from an Uzbek bank, click on a link that leads to a completely Cyrillic page that we do not read or even understand, enter our card details somewhere, click on "pay", the font turns green, a checkmark appears, quickly take a screenshot and check the card account: Thank God, debit from Bentley Hotel, problem solved.
What happened after that is a textbook example of miserable customer service, atrocious handling of customer data and completely dubious charges. Over the next two weeks, we were contacted with e-mails, WhatsApp, calls on all channels by a dozen "staff" of the hotel, who on the complete keyboard asked us to finally pay now. Mind you: for days after the payment had long been made. The worst was tearful news, allegedly from the young man at the reception, that he had to pay our bill, that would ruin him, please, we should finally pay.
In order to prevent the money from really arriving at the wrong place and not at the hotel, we claimed the transaction at Mastercard with the aim of instructing it again by bank transfer afterwards. A few days later it became magical in the Bentley Tashkent and everything magically dissolved: hoo, little misunderstanding, technical malfunction & hooray, we found the payment.
I don't think that's an exception or a misunderstanding, but a system of hotel staff and a pretty perfidious, planned and regular one. Simply to vomit and also for privacy reasons a mess is to exert moral pressure on customers through alleged messages from employees and to create a guilty conscience.
Whoever is thinking of staying at Bentley Tashkent: -No. Just no. - No.
What is remembered is a completely absurd experience in customer service and invoice payment, which mocks any description and which is almost certainly judicial for what it probably was.
Checking out and paying was very, very difficult. We paid for two rooms in local currency a seven-figure sum, which we (our mistake) did not convert into euros - will be fine. Shortly before we got into the taxi, an excited employee came and told us we still had an outstanding bill, there was still something to pay. Lots of fuzz, tips on a calculator, the taxi driver is waiting visibly impatiently, so we paid the same amount again, as we would have paid only one room. Multiple requests: is everything paid for now, nothing left open? But yes, bill paid, nice flight back.
Back in Germany, we already have a message waiting for us via the booking platform: hooray, there is still an invoice open, please transfer. We briefly add up what we have paid so far and conclude that we have actually paid only half of the total amount and offer PayPal or a payment via Agoda as a payment option. Both are denied because it cannot be done for reasons beyond comprehension. With very, very, VERY much gut pain we agree to pay via a payment link from an Uzbek bank, click on a link that leads to a completely Cyrillic page that we do not read or even understand, enter our card details somewhere, click on "pay", the font turns green, a checkmark appears, quickly take a screenshot and check the card account: Thank God, debit from Bentley Hotel, problem solved.
What happened after that is a textbook example of miserable customer service, atrocious handling of customer data and completely dubious charges. Over the next two weeks, we were contacted with e-mails, WhatsApp, calls on all channels by a dozen "staff" of the hotel, who on the complete keyboard asked us to finally pay now. Mind you: for days after the payment had long been made. The worst was tearful news, allegedly from the young man at the reception, that he had to pay our bill, that would ruin him, please, we should finally pay.
In order to prevent the money from really arriving at the wrong place and not at the hotel, we claimed the transaction at Mastercard with the aim of instructing it again by bank transfer afterwards. A few days later it became magical in the Bentley Tashkent and everything magically dissolved: hoo, little misunderstanding, technical malfunction & hooray, we found the payment.
I don't think that's an exception or a misunderstanding, but a system of hotel staff and a pretty perfidious, planned and regular one. Simply to vomit and also for privacy reasons a mess is to exert moral pressure on customers through alleged messages from employees and to create a guilty conscience.
Whoever is thinking of staying at Bentley Tashkent: -No. Just no. - No.
Risposta dell'hotel
Data del commento: 7 lug 2025
Dear MissManierlich,
Thank you for taking the time to share your detailed feedback.
We are truly sorry to hear that your departure experience was so frustrating and stressful. Please accept our sincere apologies for the confusion and the inconvenience caused during the billing process. This is not the impression we want our guests to leave with, and we fully understand your disappointment.
We would like to clarify that during our private communication, we mentioned the reason why we couldn’t accept payment via PayPal: unfortunately, PayPal services are not available in Uzbekistan. Similarly, Agoda is unable to process payments on behalf of the hotel for charges incurred directly on site, which is why we suggested payment through our trusted local bank’s secure payment link.
While the payment did go through successfully, due to a technical issue it was not immediately visible in our system, which led to continued communication from our team. We acknowledge that this should have been handled with more care and professionalism. The emotional messages you received were inappropriate, and we sincerely apologize for that. This situation has been addressed internally to ensure such behavior does not happen again.
We deeply regret the negative impression this experience left on you, despite your otherwise positive remarks about the cleanliness and style of our hotel. We appreciate your feedback and will use it to improve both our technical processes and our approach to guest communication.
As a gesture of goodwill, we would be happy to offer you a special discount for your next stay with us. Please feel free to reach out to us directly should you consider returning to Tashkent — we would be delighted to extend exclusive benefits and ensure a much more seamless experience.
Best Regards,
Faig Bayramov
Operations Manager
Thank you for taking the time to share your detailed feedback.
We are truly sorry to hear that your departure experience was so frustrating and stressful. Please accept our sincere apologies for the confusion and the inconvenience caused during the billing process. This is not the impression we want our guests to leave with, and we fully understand your disappointment.
We would like to clarify that during our private communication, we mentioned the reason why we couldn’t accept payment via PayPal: unfortunately, PayPal services are not available in Uzbekistan. Similarly, Agoda is unable to process payments on behalf of the hotel for charges incurred directly on site, which is why we suggested payment through our trusted local bank’s secure payment link.
While the payment did go through successfully, due to a technical issue it was not immediately visible in our system, which led to continued communication from our team. We acknowledge that this should have been handled with more care and professionalism. The emotional messages you received were inappropriate, and we sincerely apologize for that. This situation has been addressed internally to ensure such behavior does not happen again.
We deeply regret the negative impression this experience left on you, despite your otherwise positive remarks about the cleanliness and style of our hotel. We appreciate your feedback and will use it to improve both our technical processes and our approach to guest communication.
As a gesture of goodwill, we would be happy to offer you a special discount for your next stay with us. Please feel free to reach out to us directly should you consider returning to Tashkent — we would be delighted to extend exclusive benefits and ensure a much more seamless experience.
Best Regards,
Faig Bayramov
Operations Manager
Posizione ottima
2A Mirzakalon Ismoiliy Street, Taskent, 100000, Uzbekistan|2,84 km dal centro
Check-in e check-out
Check-in dalle ore:
14:00
Check-out entro le ore:
12:00
Informazioni utili
I bambini sono i benvenuti in questo hotel
a partire da 3 anni
€ 18 (UZS238.378,54) a persona a notte
fino a 3 anni
Gratis
Animali domestici non ammessi
Colazione disponibile
Prezzo colazione
Se hai bisogno di informazioni sui prezzi, contatta l’hotel
Orari colazione
Dalle 07:00 alle 11:00, da lunedì a venerdì, Dalle 07:00 alle 10:30, da sabato a domenica
Guests are responsible for providing proof of marriage, if requested by the property.
Tieni presente che l'Uzbekistan ha credenze religiose e alcuni hotel richiedono agli ospiti del sesso opposto di fornire un certificato di matrimonio. Si prega di informarsi presso la reception dell'hotel per regole specifiche.
L’hotel accetta i seguenti metodi di pagamento:
Cash
Bentley Hotel Tashkent: domande frequenti
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