Hotel Sonia
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Fast facts
Check in from: | 1:00 PM |
|---|---|
Check out before: | 12:00 PM |
Pets | Pets not allowed |
Amenities
More about Hotel Sonia
Hotel Sonia
Located in Kichha, Hotel Sonia is within a 5-minute drive of Gandhi Park and Atariya Temple. This hotel is 3.6 mi (5.7 km) from Moteshwar Mahadeva Temple and 9.4 mi (15 km) from Gaula River. Free self parking is available onsite. Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access is available to keep you connected.
Comment: Nov 2, 2024
Stayed in: Oct 2024
Comment: Oct 18, 2024
Stayed in: Oct 2024
AE
Comment: Nov 14, 2022
Stayed in: Nov 2022
A Poor Experience In a Good Hotel
The receptionist, a senior gentleman was extremely non empathetic towards the guests. The welcome was poorly managed with we being told that we had only one room with extra beds. When we showed him the booking details, he just handed over two room keys without being apologetic for mismanagement of information. We asked him about the restaurant timings and the checkout timing. He insisted that we go to the restaurant without even freshing up in our rooms since they would take the last order soon. The last order was at 10.30 and we checked in at 9pm!
We wanted to freshen up so we went to the room first. The bell boy came at least 4 times to insist we must go to the restaurant ASAP. It was hilarious.
The food at the restaurant was good. No complaints. At the time of signing the bill, the waiter kept on insisting on 'Nashta Paani' (Or tip). He followed us all to the door insisting for a tip to each one of us individually. Extremely unprofessional and desperate behaviour
Next, we went back to the reception to check for the breakfast timings. Instead of answering, the same senior gentleman told us that breakfast was not part of our stay. We were aware of the same, so we asked him again what the breakfast timings were. He responded saying that it's for 250 Rupees a head almost assuming that we might be able to afford the same :-). We retired for the evening.
The next morning we discovered that there was no hot water in the bathroom. I called the reception Thrice to request for a solution. The reception did not send help despite promising the same to us. It was 9am. We went to the reception and checked out after settling our dinner bill. The same gentleman was at the reception. He did not take any feedback on the stay or checked if the hot water issue was resolved.
I hope sincerely that this review helps and is taken as a serious feedback from a genuine guest to ensure that the team is better trained for hospitality and not behave extra smart with guests who are paying for the services and salaries of all those who are employed.
Best Wishes
Comment: Dec 27, 2022
Stayed in: May 2022
Poor quality of food with rude staff
Overall, I had a terrible time.
The service was dreadful, and the food's quality was substandard.
First of all, they were not paying attention, when I ordered extra plates and secondly, when my parents ordered naan, they served cold and hard-quality naan.
Comment: Nov 11, 2020
Stayed in: Nov 2020
Great Visit
COVID protocol was in place and was being followed . All precautions were being followed and proper social distancing was being ensured .
Great to be there ..
Very good location
Delhi-Nainital Highway Near Indira Chowk, Rāmpura, 263153, India|2.02 km from city center
Check in and check out
Check in from:
1:00 PM
Check out before:
12:00 PM
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.