The Hoxton, Amsterdam
+ 64
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed free of charge |
Amenities
Wi-Fi
Air conditioning
Front desk 24 hour
Restaurant
Non-smoking
Laundry
More about The Hoxton, Amsterdam
The Hoxton, Amsterdam
The Hoxton, Amsterdam, made up of 5 canal houses, offers accommodation in Amsterdam and features free WiFi and a restaurant. The rooms are equipped with a flat-screen TV with cable channels. Some rooms feature a seating area where you can relax.
Reviews from 
Couple
Comment: 30 Jul 2026
Stayed in: Jul 2026
Excellent hotel!
Wow we have had the best time in Amsterdam! ☺️ This was a perfect hotel for us. Beautiful, stylish, clean, lots of space, friendly staff, great location - it’s right next to the tram stop which is so handy - it’s very easy to get around.
Rooms:
The rooms are spacious and stylish. The bed is very comfortable- I feel like I slept well, and loved the blacked out curtains. The hotel room also has a fan (no aircon) but the Dyson fan was powerful enough to keep us cool. The bathroom was gorgeous, clean, powerful shower.
Location:
The hotel is pretty close to get to everything you will want to see because of the tram, but it’s also far enough away that it is lovely and quiet. So I’d say it’s perfect location. Also the tram is very easy to use (scan Apple Pay when you get on, and again when you get off - that’s it! Very affordable too).
Staff:
The staff were very friendly and were happy to help us with extra oat milks and tea bags for the hotel rooms so we could enjoy tea (typical Brits- we love our tea).
Food:
Breakfast at the hotel is a buffet with English breakfast style choices, yogurts, bread, toast, croissants, juices, teas. Very nice! We also had an evening meal which was gorgeous. Shout out to our wonderful waitress Lieke who gave us such good service and was so friendly. Thank you!
Pretty cool Photo Booth when you walk into the hotel too which we used and got some cool pics.
Toilets in the hotel were so clean!
5/5 great place to stay while in Amsterdam.
Rooms:
The rooms are spacious and stylish. The bed is very comfortable- I feel like I slept well, and loved the blacked out curtains. The hotel room also has a fan (no aircon) but the Dyson fan was powerful enough to keep us cool. The bathroom was gorgeous, clean, powerful shower.
Location:
The hotel is pretty close to get to everything you will want to see because of the tram, but it’s also far enough away that it is lovely and quiet. So I’d say it’s perfect location. Also the tram is very easy to use (scan Apple Pay when you get on, and again when you get off - that’s it! Very affordable too).
Staff:
The staff were very friendly and were happy to help us with extra oat milks and tea bags for the hotel rooms so we could enjoy tea (typical Brits- we love our tea).
Food:
Breakfast at the hotel is a buffet with English breakfast style choices, yogurts, bread, toast, croissants, juices, teas. Very nice! We also had an evening meal which was gorgeous. Shout out to our wonderful waitress Lieke who gave us such good service and was so friendly. Thank you!
Pretty cool Photo Booth when you walk into the hotel too which we used and got some cool pics.
Toilets in the hotel were so clean!
5/5 great place to stay while in Amsterdam.
Hotel response
Comment: 12 Aug 2026
Hi! This sounds like you really made yourselves at home at The Hox, tea and all. So glad you enjoyed the room, the food, the location and all those little extras. We’ll make sure Lieke gets a special mention too. Thanks for the lovely review, and we hope to see you back in Amsterdam again x The Hox
Anonymous traveller
Comment: 2 Sep 2026
Stayed in: Aug 2026
We recently stayed at The Hoxton in Amsterdam for three nights in late August, and I would absolutely stay here again. The staff was incredibly helpful and seemed to understand right away the kind of experiences we were looking for. Their recommendations for restaurants, boat tours, and other activities were perfectly suited to our tastes and really added to our trip.
The hotel is also very well located, making it easy to explore Amsterdam, and they provide bikes free of charge, which was such a great perk.
It’s a lovely, welcoming place with a great atmosphere. We had a wonderful stay and would absolutely recommend The Hoxton to anyone visiting Amsterdam.
The hotel is also very well located, making it easy to explore Amsterdam, and they provide bikes free of charge, which was such a great perk.
It’s a lovely, welcoming place with a great atmosphere. We had a wonderful stay and would absolutely recommend The Hoxton to anyone visiting Amsterdam.
Group traveller
Comment: 27 Aug 2026
Stayed in: Aug 2026
Never again.
Unfortunately, I cannot recommend this hotel. When we arrived, it was 36 degrees and they gave us a room without air conditioning. Upon asking for an air-conditioned room, we were told there were none left. Which made me prick up my ears, because the hotel description states that the rooms are air-conditioned. They then offered us to move to another room for 70€ + 30€ city tax per night. After several requests for a price concession, which was not granted to us, we then decided to take the room anyway because it was really unbearably hot and the air in the room was literally stagnant. I tried again the next day, but also without success. I can understand that a larger room is more expensive, but especially against that background, a concession would have simply been appropriate.
The new room was okay in terms of cleanliness, but the carpet under the bed was a hygienic imposition.
The breakfast and the team at breakfast were really super friendly.
All in all, I would not recommend the hotel, especially in the summer.
The new room was okay in terms of cleanliness, but the carpet under the bed was a hygienic imposition.
The breakfast and the team at breakfast were really super friendly.
All in all, I would not recommend the hotel, especially in the summer.
Family traveller
Comment: 26 Aug 2026
Stayed in: Aug 2026
Not good enough.
Whilst in a great location on the Herengracht this is pretty much all that is positive about the hotel which has prioritised style over service.
Double charge on debit card - on check in a hold was placed on my card the full amount plus deposit for our stay however we were not told that on check out the full amount would be charged again and therefore to expect double the charge to my account whilst the release was actioned by the bank which could be up to a week. This resulted in us being without access to any money on our last day as my account was overdrawn. This could have been avoided if I had been told at check in. I was unable to get hold of my bank to release the charge until late afternoon leaving us without any ability to buy food or a drink until then. Despite the manager acknowledging this should have been explained and they were sorry this had happened no other help was offered.
Poor signage - The entrance is difficult to find as it is the cafe that is signposted at the entrance door.
Restricted access room - While the room at the back of the hotel was perfectly adequate there was no warning at check in that the bathroom was up a short but steep flight of steps so it was lucky my daughter and I were fit and able and managed not to break our necks on the slippy steps down - I would expect reception to check that the guests booked into this room were able to cope before allocating the room.
Poor response to room service - as the room and bathroom were cold we asked for room service and fresh towels as there was no way they would dry without a heated towel rail. Room service came but no clean towels. We had to ask reception twice before they arrived.
Double charge on debit card - on check in a hold was placed on my card the full amount plus deposit for our stay however we were not told that on check out the full amount would be charged again and therefore to expect double the charge to my account whilst the release was actioned by the bank which could be up to a week. This resulted in us being without access to any money on our last day as my account was overdrawn. This could have been avoided if I had been told at check in. I was unable to get hold of my bank to release the charge until late afternoon leaving us without any ability to buy food or a drink until then. Despite the manager acknowledging this should have been explained and they were sorry this had happened no other help was offered.
Poor signage - The entrance is difficult to find as it is the cafe that is signposted at the entrance door.
Restricted access room - While the room at the back of the hotel was perfectly adequate there was no warning at check in that the bathroom was up a short but steep flight of steps so it was lucky my daughter and I were fit and able and managed not to break our necks on the slippy steps down - I would expect reception to check that the guests booked into this room were able to cope before allocating the room.
Poor response to room service - as the room and bathroom were cold we asked for room service and fresh towels as there was no way they would dry without a heated towel rail. Room service came but no clean towels. We had to ask reception twice before they arrived.
Hotel response
Comment: 27 Aug 2026
Hi, thank you for taking the time to share such detailed feedback. We’re genuinely sorry that several parts of your stay left you feeling let down, particularly the payment hold, the room access, and the delay in receiving fresh towels. These are not the experiences we want our guests to have, and we’ve shared your comments with the relevant teams. We hope we’ll have the opportunity to restore your confidence in us in the future x The Hox
Other
UK
Comment: 25 Aug 2026
Stayed in: Aug 2026
A bit underwhelming
Great location, lacking atmosphere. I wasn’t aware that the main bar was shut for renovations and without that the common areas…which don’t really have any architectural features, just felt like a few average dining areas. Rooms were nice but lacked detailing you’d expect…only a full on light in the bathroom which with glazed door meant full light exposure at night for example if one person is trying to sleep. And don’t even try and use the stairs…impossible it seems to get from floors to reception on them!
Hotel response
Comment: 27 Aug 2026
Hi, thank you for taking the time to share your feedback. We’re sorry to hear the stay felt underwhelming, particularly with the renovations affecting the atmosphere. Whilst we did try to inform all our guests about the renovations ahead of their stay, we understand that this doesn’t make the experience any less disappointing. We’ve also taken your comments on the room details and accessibility on board. We hope to have the chance to give you a better Hox experience next time x The Hox
Excellent location
Herengracht 255, Centrum, Amsterdam, 1016 BJ, Netherlands|0.56 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets allowed free of charge
Please contact the hotel for details about adding extra beds.
The Hoxton, Amsterdam: FAQs
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