Clarion Hotel Ernst
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In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Animali | Animali domestici ammessi con un costo aggiuntivo |
Servizi
Wi-Fi
Parcheggio
Centro fitness
Reception 24h
Ristorante
Non fumatori
Scopri di più su Clarion Hotel Ernst
Clarion Hotel Ernst
Clarion Hotel Ernst del centro di Kristiansand si trova a 15 minuti di auto da Zoo di Kristiansand e Visita Kristiansand / Ufficio Turistico di Kristiansand. Questo hotel si trova a 0,2 km da Via Markens e 0,6 km da Chiesa Cattolica di Sant'Ansgar. Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una sauna e una palestra. Questo hotel offre, inoltre, il Wi-Fi gratuito e una sala ricevimenti. Prova le specialità di The Social Bar & Bistro, il ristorante di un hotel, o richiedi il comodo servizio in camera con orario limitato. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione a buffet è servita nei giorni feriali dalle ore 06:30 alle ore 09:30 e nel fine settimana dalle ore 07:30 alle ore 11:00, dietro pagamento di un supplemento. Potrai usufruire di un business center, check-in veloce e check-out veloce. Rilassati in una delle 199 camere della struttura, completa di minibar. Grazie ad un comodo letto con materasso a doppio strato dormirai sonni tranquilli. La TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di vasca o doccia, set di cortesia gratuiti e asciugacapelli.
Recensioni di 
Coppia
Data del commento: 6 ago 2026
Periodo del soggiorno: ago 2026
Nice hotel close to most things
The hotel is well located within walking distance to shops as well as restaurants and attractions. The decor gives a stylish and restful impression, the room was well cleaned and the beds comfortable to sleep in. Above all, we liked the big, fluffy pillows!
Risposta dell'hotel
Data del commento: 7 ago 2026
Hei Prtexnild,
Tack för att du tog dig tid att dela din upplevelse hos oss. Vi är glada att höra att du uppskattade hotellets läge och inredning, samt att ni hade en god natts sömn med våra fluffiga kuddar. Vi värdesätter din feedback angående rummet och kommer att använda den för att förbättra vår service. Hoppas vi får möjlighet att välkomna dig tillbaka snart igen.
Beste helsningar från Team Ernst
Tack för att du tog dig tid att dela din upplevelse hos oss. Vi är glada att höra att du uppskattade hotellets läge och inredning, samt att ni hade en god natts sömn med våra fluffiga kuddar. Vi värdesätter din feedback angående rummet och kommer att använda den för att förbättra vår service. Hoppas vi får möjlighet att välkomna dig tillbaka snart igen.
Beste helsningar från Team Ernst
Viaggiatore in famiglia
Data del commento: 19 giu 2026
Periodo del soggiorno: giu 2026
A hotel in a central location that is in need of renovation and overpriced.
The room was a dark, renovation-needy hole, with a small window facing an inner courtyard. Absolutely the worst room of our three-week trip to Norway. Worn carpets, scratched walls, shabby furniture, outlets were coming out at us; we felt like we were in a bad youth hostel with bunk beds. Not even close to a three-star hotel. The price-performance ratio is outrageous. Not wheelchair accessible with the high thresholds. Even the stairs to the hotel are a horror with luggage. The fact that the room will be renovated in a few months is of no use to us.
It is worth mentioning the breakfast, which was very fine, and also the very nice and attentive staff at the reception.
It is worth mentioning the breakfast, which was very fine, and also the very nice and attentive staff at the reception.
Risposta dell'hotel
Data del commento: 22 giu 2026
Thank you for taking the time to share such detailed feedback about your recent stay with us. First and foremost, I want to sincerely apologize that your room did not meet your expectations, especially during your three-week trip to Norway.
We take your comments about the condition of the room, the wear and tear, and the accessibility challenges very seriously. Our goal is always to provide a comfortable and welcoming environment, and it is disappointing to hear that we fell short in your case. You are entirely right that our upcoming renovations do not change your experience, and we completely understand your frustration regarding the value for money. I have shared your notes about the specific room details and maintenance issues directly with our team to ensure they are addressed immediately. I want to clarify that we do have wheelchair accessable rooms, if you let us know in adwance we will reserve one for you ahead of time.
On a positive note, I am so glad to hear that you enjoyed our breakfast and that our reception staff made a good impression with their kind and helpful service. I will be sure to pass on your compliments to them—they will be thrilled to know their efforts shone through.
We appreciate your honesty, as it helps us improve. We hope that if your travels ever bring you back this way after our updates, we might have the chance to provide you with the true experience we pride ourselves on.
Best regards,
Tonje Godager
Clarion Hotel Ernst
We take your comments about the condition of the room, the wear and tear, and the accessibility challenges very seriously. Our goal is always to provide a comfortable and welcoming environment, and it is disappointing to hear that we fell short in your case. You are entirely right that our upcoming renovations do not change your experience, and we completely understand your frustration regarding the value for money. I have shared your notes about the specific room details and maintenance issues directly with our team to ensure they are addressed immediately. I want to clarify that we do have wheelchair accessable rooms, if you let us know in adwance we will reserve one for you ahead of time.
On a positive note, I am so glad to hear that you enjoyed our breakfast and that our reception staff made a good impression with their kind and helpful service. I will be sure to pass on your compliments to them—they will be thrilled to know their efforts shone through.
We appreciate your honesty, as it helps us improve. We hope that if your travels ever bring you back this way after our updates, we might have the chance to provide you with the true experience we pride ourselves on.
Best regards,
Tonje Godager
Clarion Hotel Ernst
Coppia
Data del commento: 22 mag 2026
Periodo del soggiorno: mag 2026
The worst hotel we have ever stayed in.
We were greated by a less than enthusiastic chap (maybe he was at the end of a long day of apologising and was struggling himself).
We were given our rooms and off we went to fight the worlds most complex lift and room numbering system. I.e. Room 324 is on the 4th floor. Lift button 4a or 4b!
We got to our room and thought we had walked into a cleaners closet. It was almost pitch black. We turned around and left to get another room. Here is the part the bites!
The room faced into a noisy atrium. The single window was set into a 1m deep reveal which was painted dark green. Needless to say there was zero view, zero daylight, zero quality, zero luxury.
Having pointed out how poor the room was (you could tell they were used to similar complaints), we were moved. However the receptionist went on and on and has done in emails since to highlight that the room is classed as being 'internal'. What she ignored at the time and continues to ignore is that no room classified as deluxe should lack basics like natural light and a view of the sky. By all means sell the space as low grade but not deluxe.
So we were moved to a room where the air conditioning howled like a banshee unless you told it you wanted to overheat! Of course you then open the window onto a very noisy main road and a 2am nighclub. You really couldn't make this up. We just prayed for our two days to end so we could leave to go to stavanger. We did report the ac issue but nothing happened.
I don't mind an historic setting with rooms with character and a few bumps but you cannot oversell a space such as the corner inner atria rooms. No body should ever be sold those spaces without a serious health warning on the booking system. Turn them into private lounges or small cinema rooms for the adjacent bedrooms. Also, paint the atria white instead of dark green so you bounce a little bit of light into the spaces. Furthermore add some acoustic control to the atria.
As if the cleaners cupboard and ac wasn't enough, we were woken on the last night due to a gas leak. At midnight we found ourselves in the atria waiting to be let into our room or moved. To be fair, it was all handled professionally and politely but really hit home that the hotel is stretching the truth to say it currently offers deluxe rooms and experiences.
Big negative: don't tell the customer there is small print over and over when the issue is that the space should never be a room let alone a deluxe room.
Big positive: the bar lady was amazing and parking in the building a big help.
We have had our car parking reimbursed as a gesture of good will (whilst also being sent a photo of the small print). We have also been told the hotel is getting a refurb in september 2026. I say knock it down, give everyone a view of the sky, the sea and access to lifes basics such as daylight.
We were given our rooms and off we went to fight the worlds most complex lift and room numbering system. I.e. Room 324 is on the 4th floor. Lift button 4a or 4b!
We got to our room and thought we had walked into a cleaners closet. It was almost pitch black. We turned around and left to get another room. Here is the part the bites!
The room faced into a noisy atrium. The single window was set into a 1m deep reveal which was painted dark green. Needless to say there was zero view, zero daylight, zero quality, zero luxury.
Having pointed out how poor the room was (you could tell they were used to similar complaints), we were moved. However the receptionist went on and on and has done in emails since to highlight that the room is classed as being 'internal'. What she ignored at the time and continues to ignore is that no room classified as deluxe should lack basics like natural light and a view of the sky. By all means sell the space as low grade but not deluxe.
So we were moved to a room where the air conditioning howled like a banshee unless you told it you wanted to overheat! Of course you then open the window onto a very noisy main road and a 2am nighclub. You really couldn't make this up. We just prayed for our two days to end so we could leave to go to stavanger. We did report the ac issue but nothing happened.
I don't mind an historic setting with rooms with character and a few bumps but you cannot oversell a space such as the corner inner atria rooms. No body should ever be sold those spaces without a serious health warning on the booking system. Turn them into private lounges or small cinema rooms for the adjacent bedrooms. Also, paint the atria white instead of dark green so you bounce a little bit of light into the spaces. Furthermore add some acoustic control to the atria.
As if the cleaners cupboard and ac wasn't enough, we were woken on the last night due to a gas leak. At midnight we found ourselves in the atria waiting to be let into our room or moved. To be fair, it was all handled professionally and politely but really hit home that the hotel is stretching the truth to say it currently offers deluxe rooms and experiences.
Big negative: don't tell the customer there is small print over and over when the issue is that the space should never be a room let alone a deluxe room.
Big positive: the bar lady was amazing and parking in the building a big help.
We have had our car parking reimbursed as a gesture of good will (whilst also being sent a photo of the small print). We have also been told the hotel is getting a refurb in september 2026. I say knock it down, give everyone a view of the sky, the sea and access to lifes basics such as daylight.
Risposta dell'hotel
Data del commento: 17 giu 2026
Dear Guest,
Thank you for taking the time to share such a thorough and candid review of your stay. While I am delighted that our wonderful bar lady looked after you so well, I am incredibly sorry that the rest of your experience at Ernst felt like such a battle.
As a historic hotel, we love our heritage, but we also know it comes with unique architectural quirks. Our maze-like hallways and complex lift system can certainly feel like a puzzle when you first arrive—though it should never feel like a fight just to find your room.
More importantly, I want to apologize for how we handled the situation with your room assignment. You are entirely right: when a guest books a Deluxe experience, they expect a certain level of comfort, and a room that feels dark and enclosed—regardless of it being classified as an "internal" room in our system—simply does not deliver on that promise. Our team should have focused on making you comfortable rather than hiding behind the small print or booking terms. I am truly sorry that you felt patronized during an already frustrating moment.
To then move you to a room with a howling AC unit, only to face the weekend noise of Kristiansand's nightlife when opening the window, is far from the relaxing stay we wanted for you. Combined with the midnight gas leak evacuation, it is completely understandable that you were just counting down the hours until you could leave for Stavanger.
I genuinely appreciate your constructive ideas for our atrium. Your thoughts on the acoustic control, the dark green paint, and reimagining those deep corner spaces are incredibly sharp, and I have shared them directly with our design team as we plan for our major September 2026 refurbishment. We know we have some historic limitations to iron out, and feedback like yours is exactly what we need to get it right.
We are glad we could at least take care of your parking, but we know it doesn't buy back a good night's sleep. We would love the chance to welcome you back, on us ofcourse, after our 2026/2027 transformation to show you a version of Clarion Hotel Ernst that truly feels deluxe. Aircon problems is on the agenda, as well as acoustic and away with all the grey. You can email me on tonje.godger@strawberry.no
Warm regards,
Tonje Godager
Clarion Hotel Ernst
Thank you for taking the time to share such a thorough and candid review of your stay. While I am delighted that our wonderful bar lady looked after you so well, I am incredibly sorry that the rest of your experience at Ernst felt like such a battle.
As a historic hotel, we love our heritage, but we also know it comes with unique architectural quirks. Our maze-like hallways and complex lift system can certainly feel like a puzzle when you first arrive—though it should never feel like a fight just to find your room.
More importantly, I want to apologize for how we handled the situation with your room assignment. You are entirely right: when a guest books a Deluxe experience, they expect a certain level of comfort, and a room that feels dark and enclosed—regardless of it being classified as an "internal" room in our system—simply does not deliver on that promise. Our team should have focused on making you comfortable rather than hiding behind the small print or booking terms. I am truly sorry that you felt patronized during an already frustrating moment.
To then move you to a room with a howling AC unit, only to face the weekend noise of Kristiansand's nightlife when opening the window, is far from the relaxing stay we wanted for you. Combined with the midnight gas leak evacuation, it is completely understandable that you were just counting down the hours until you could leave for Stavanger.
I genuinely appreciate your constructive ideas for our atrium. Your thoughts on the acoustic control, the dark green paint, and reimagining those deep corner spaces are incredibly sharp, and I have shared them directly with our design team as we plan for our major September 2026 refurbishment. We know we have some historic limitations to iron out, and feedback like yours is exactly what we need to get it right.
We are glad we could at least take care of your parking, but we know it doesn't buy back a good night's sleep. We would love the chance to welcome you back, on us ofcourse, after our 2026/2027 transformation to show you a version of Clarion Hotel Ernst that truly feels deluxe. Aircon problems is on the agenda, as well as acoustic and away with all the grey. You can email me on tonje.godger@strawberry.no
Warm regards,
Tonje Godager
Clarion Hotel Ernst
Altro
Data del commento: 22 ago 2026
Periodo del soggiorno: ago 2026
Overall good, but poor condition of family rooms.
Overal good, but family rooms in poor condition. Things broken and very used.
Breakfast was amazing, a lot of choices for everyone something.
Location very good, just a pity that the windows where you have a view over the sea are blocked with large objects.
Breakfast was amazing, a lot of choices for everyone something.
Location very good, just a pity that the windows where you have a view over the sea are blocked with large objects.
Risposta dell'hotel
Data del commento: 26 ago 2026
Helo Akayama635595,
Thank you for taking the time to share your feedback regarding your recent stay at Clarion Hotel Ernst. We are pleased to hear that you enjoyed the amazing breakfast and appreciated our prime location.
However, we sincerely regret that the condition of the family rooms did not meet your expectations. Your comments about the broken items and obstructed views will be noted as we strive to enhance our guests' experiences. We agree that our amazing property needs some extra love and attention and can happily inform that we are starting renovation of the whole property in september. We will continue to be open, and finish in the end om May 2027,
We will pass on your kind words about our service to the team. Thank you once again for your insights, and we hope to welcome you back in the future.
Best regards from us at Clarion hotel Ernst
Thank you for taking the time to share your feedback regarding your recent stay at Clarion Hotel Ernst. We are pleased to hear that you enjoyed the amazing breakfast and appreciated our prime location.
However, we sincerely regret that the condition of the family rooms did not meet your expectations. Your comments about the broken items and obstructed views will be noted as we strive to enhance our guests' experiences. We agree that our amazing property needs some extra love and attention and can happily inform that we are starting renovation of the whole property in september. We will continue to be open, and finish in the end om May 2027,
We will pass on your kind words about our service to the team. Thank you once again for your insights, and we hope to welcome you back in the future.
Best regards from us at Clarion hotel Ernst
Viaggiatore in famiglia
Data del commento: 20 ago 2026
Periodo del soggiorno: ago 2026
Excellent address for a short stop
This hotel seems to have come out of the 80s, with its velvet curtains, leather chairs, and silver-like furniture with embossed flowers. In reality, it has fantastic beds, a comfortable bathroom, and above all, the best breakfast of the entire trip. The staff is very kind. Paid parking 2 minutes away. And Kristiansand is a destination that certainly deserves more time, because it is extremely pleasant and beautiful!
Risposta dell'hotel
Data del commento: 26 ago 2026
Hello Valeviet76,
Thank you for sharing your thoughts on your recent stay with us at Clarion Hotel Ernst. We are delighted to hear that you enjoyed our comfortable beds, convenient bathrooms, and especially our breakfast, which you found to be the best of your trip. Your kind words about our staff will certainly be passed on to them.
We appreciate your feedback regarding the decor, as it helps us understand our guests' perspectives better. We hope to welcome you back soon, so you can explore more of beautiful Kristiansand.
Warm regards from us at Clarion Hotel Ernst
Thank you for sharing your thoughts on your recent stay with us at Clarion Hotel Ernst. We are delighted to hear that you enjoyed our comfortable beds, convenient bathrooms, and especially our breakfast, which you found to be the best of your trip. Your kind words about our staff will certainly be passed on to them.
We appreciate your feedback regarding the decor, as it helps us understand our guests' perspectives better. We hope to welcome you back soon, so you can explore more of beautiful Kristiansand.
Warm regards from us at Clarion Hotel Ernst
Posizione eccellente
Rådhusgata 2, Kristiansand, 4664, Norvegia|0,76 km dal centro
Check-in e check-out
Check-in dalle ore:
15:00
Check-out entro le ore:
11:00
Informazioni utili
Animali domestici ammessi con un costo aggiuntivo
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
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