Hotel Ucanca
+ 28
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In sintesi
Check-in dalle ore: | 13:00 |
|---|---|
Check-out entro le ore: | 11:00 |
Animali | Animali domestici non ammessi |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Wi-Fi
Reception 24h
Non fumatori
Ascensore
Kit di pronto soccorso
Stirapantaloni
Hotel Ucanca: recensioni
Recensioni di 
Viaggiatore in famiglia
Data del commento: 24 nov 2024
Periodo del soggiorno: nov 2024
Emergency hotel
Stranded by cancelled flight.
Here we could book through booking.com and be by taxi within 10 minutes.
Explanation difficult to understand due to heavy Spanish accent. All the staff very friendly and helpful.
No hotel for a holiday but really for the need thick prima
Here we could book through booking.com and be by taxi within 10 minutes.
Explanation difficult to understand due to heavy Spanish accent. All the staff very friendly and helpful.
No hotel for a holiday but really for the need thick prima
Viaggiatore solitario
Data del commento: 18 gen 2026
Periodo del soggiorno: gen 2026
Very rude night receptionist
The late-night receptionist refused to call us a taxi, claiming it was forbidden, too rude to pay attention to the public.
Coppia
Data del commento: 6 nov 2024
Periodo del soggiorno: ott 2024
THIEVES SIMPLY!
On 01/02/24 I book the UCANCA hotel in Tenerife for 23/12/2024 at 88 € free cancellation until the day of arrival. The hotel charges me 88 € on 01/02/2024!!! Already I find it limiting but good .... On 24/05/24 I cancel my reservation of 23/12/24 but I am not entitled to any refund while the reservation is free cancellation for another almost 7 months! On 06/08/24 I contact the hotel who explains that I must give them a RIB because supposedly they can not refund me on my credit card! First lie!
After a month, on 17/07 still no refund I contact the customer service of "Booking". They tell me that they are dealing with this case and that "yes, it is not normal, that they will call the hotel for a refund"! 14 days later or 01/08/24 still no refund. I contact the customer service of "booking" to tell them: "you told me the last time I would have a refund of 88 € in the week and it's now 14 days and I still have nothing". They say, "We're taking care of it, we don't understand, but you should have your refund!" Third lie! On 09/09/24 and still no refund. The UCANCA hotel in Tenerife (SAN ISIDRO) is always on "booking", the rooms are always free to cancel but beware it is still a scam probably! The hotel probably has an agreement with "booking" to lure guests into believing that the cancellation is free knowing full well that they will never refund if you cancel your stay! I am Genius level 3 however I actually have no consideration of this site. It's a complete scam. Never book through them because the day a problem arises they will always choose the hotel at the expense of the individual customer! You will spend your time on the phone with a customer service that will make you run in circles but who is at best incapable and at worst dishonest! Eventually you will lose your money and a lot, time for nothing... I even went to the hotel reception in person in San ISIDRO on 31/10/2025 because I was staying in Tenerife for 10 days and again they refuse to refund me my 88 €.
After a month, on 17/07 still no refund I contact the customer service of "Booking". They tell me that they are dealing with this case and that "yes, it is not normal, that they will call the hotel for a refund"! 14 days later or 01/08/24 still no refund. I contact the customer service of "booking" to tell them: "you told me the last time I would have a refund of 88 € in the week and it's now 14 days and I still have nothing". They say, "We're taking care of it, we don't understand, but you should have your refund!" Third lie! On 09/09/24 and still no refund. The UCANCA hotel in Tenerife (SAN ISIDRO) is always on "booking", the rooms are always free to cancel but beware it is still a scam probably! The hotel probably has an agreement with "booking" to lure guests into believing that the cancellation is free knowing full well that they will never refund if you cancel your stay! I am Genius level 3 however I actually have no consideration of this site. It's a complete scam. Never book through them because the day a problem arises they will always choose the hotel at the expense of the individual customer! You will spend your time on the phone with a customer service that will make you run in circles but who is at best incapable and at worst dishonest! Eventually you will lose your money and a lot, time for nothing... I even went to the hotel reception in person in San ISIDRO on 31/10/2025 because I was staying in Tenerife for 10 days and again they refuse to refund me my 88 €.
Viaggiatore in famiglia
UK
Data del commento: 1 set 2023
Periodo del soggiorno: ago 2023
Clean, tidy and basic
Flight cancelled and had to scramble for a hotel.
Found Hotel Ucanca and turned out we got lucky.
Situated close to the airport, the hotel was clean and comfy.
Very very basic but had everything you need for an overnight stay.
Wouldn't recommend for a holiday though.
If stuck and under pressure, don't be shy to book this, it will serve you well for a night or two while you get sorted.
Found Hotel Ucanca and turned out we got lucky.
Situated close to the airport, the hotel was clean and comfy.
Very very basic but had everything you need for an overnight stay.
Wouldn't recommend for a holiday though.
If stuck and under pressure, don't be shy to book this, it will serve you well for a night or two while you get sorted.
Viaggiatore di affari
UK
Data del commento: 27 set 2022
Periodo del soggiorno: set 2022
Very close to airport
Hotel Ucanca is situated right next to the airport in South Tenerife. Its literally a 5 min drive away so very convenient for a late arrival orcearly departure. Rooms are spacious and clean. My room overlooked the front and wasquiet. There is a 24 hr recetion, vending machines for water and snacks. Very reasonable price. Would go again
Esplora i dintorni
Avenida Santa Cruz,183, Granadilla de Abona, 38611, Spagna|5,77 km dal centro
Informazioni utili
I bambini sono i benvenuti in questo hotel
Per ricevere informazioni sull'aggiunta di letti extra, contatta l'hotel.
fino a 2 anni
€ 6 a persona a notte
Animali domestici non ammessi
Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. Gli ospiti di età inferiore ai 18 anni possono effettuare il check-in solo se accompagnati da un genitore o da un tutore legale.
Si prega di notare che, ai sensi del regio decreto 933/2021, in vigore dal 1° febbraio 2025, gli hotel in Spagna potrebbero richiedere determinate informazioni personali al momento del check-in, tra cui, a titolo esemplificativo ma non esaustivo, documenti di identità, indirizzo, e-mail e numero di telefono per gli ospiti di età pari o superiore a 14 anni, nonché la prova della relazione con minori di 14 anni.
L’hotel accetta i seguenti metodi di pagamento:
Cash
Hotel Ucanca: domande frequenti
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