Renaissance Lucerne Hotel
+ 59
Trova il miglior hotel a Lucerna per le tue date, in base a prezzo o gradimento
Confronta le offerte per Renaissance Lucerne Hotel tra centinaia di siti in un solo posto
Cerca un'offerta con cancellazione gratuita o valutazioni eccellenti
Confronta camere e prezzi
Confrontiamo centinaia di siti per offrirti il prezzo migliore
In sintesi
Check-in dalle ore: | 15:00 |
|---|---|
Check-out entro le ore: | 12:00 |
Colazione | Colazione disponibile |
Animali | Animali domestici non ammessi |
Bambini | I bambini sono i benvenuti in questo hotel |
Servizi
Wi-Fi
Parcheggio
Aria condizionata
Centro fitness
Reception 24h
Ristorante
Renaissance Lucerne Hotel: recensioni
Recensioni di 
Coppia
US
Data del commento: 21 giu 2026
Periodo del soggiorno: giu 2026
Lovely staff and wonderful Marriott
We had a lovely stay at this hotel, all of the staff was amazingly kind and friendly, we got a nice upgrade with a balcony and large room, breakfast was amazing again very kind staff, also a lovely location.
Viaggiatore in famiglia
Data del commento: 5 ago 2026
very poor experience with this property that simply has a rude front desk staff.
We are a couple in their late 70's with multiple surgeries struggling to walk, were give a very small room on the 6th floor corner away from the elevator with practically no view. Upon asking them to switch us to a lower floor close to the elevator the front desk staff was rude and simply dismissed our request and our concerns.
Coppia
Data del commento: 5 ago 2026
Underwhelming & Disappointing
We recently completed a 3-night stay at the Renaissance Lucerne. On the positive side, the location is excellent, and our 4th-floor room was quiet. Thanks to previous reviews warning about noise from the main-level bar and restaurant, we requested a room above the 3rd floor, which worked out well. Unfortunately, those were the only highlights of our stay.
Check-in set a poor tone. The receptionist, Dana, was unfriendly and seemed visibly annoyed that we had booked through a third party rather than directly with Marriott. When I asked to add our Marriott number to the reservation, she haughtily informed me that it "won't make any difference" since we wouldn't earn points or receive breakfast.
The room and bathroom were both quite small. Space was tight enough that only one suitcase fit on the luggage stand; the other had to go on the floor, forcing my husband to carefully maneuver around the bed. The bed itself was just average—noticeably less comfortable than the Zurich Marriott. Additionally, the room felt far too warm for the thick comforter provided. Even with the AC set to the maximum level (3), we overheated every night and had push off the quilt at intervals during the night. It felt as though the hotel increased the temperature settings overnight. Having a top sheet or a lighter option intead of just a quilt would have helped immensely.
The bathroom layout was awkward, with the toilet positioned directly in front of the door. While the shower was a decent size, the fixed glass panel design caused water to puddle on the floor where the panel didn’t cover. The lack of an exhaust fan meant the mirrors fogged up heavily, and odors escaped straight into the bedroom. To make matters worse, a housekeeping supply cart and a dirty linen basket were parked directly outside our door (Room 407) for the entirety of our stay, which gave our stay a low-budget feel.
Because we booked using Chase Reward points (which required significantly fewer points than Marriott required), our Titanium Elite breakfast privileges were not honored. Consequently, we cannot comment on the hotel's breakfast. Instead, we bought pastries daily from Bäckerei Macchi and ate them in the lobby while using the hotel's coffee/tea station. While this worked fine, the lobby area curiously lacked napkins of any kind. For those looking for alternative breakfast options, La Vie En Rose, Melissa’s Kitchen, Mill’Feuille, and a Starbucks are all within a short walk.
A few final operational notes: the elevator is incredibly slow for a 6-story building, resulting in frequent waits. Also, if you plan to drive, note that hotel parking is 35 CHF/night and should be reserved upon booking. The hotel only controls three gated spaces; fail to secure one, and you will be hunting for public parking.
Overall, our stay was underwhelming and disappointing. Next time, we will opt for a different property, such as the lovely Hotel des Balances or The Hotel Lucerne, if we want to stay within the Marriott family.
Check-in set a poor tone. The receptionist, Dana, was unfriendly and seemed visibly annoyed that we had booked through a third party rather than directly with Marriott. When I asked to add our Marriott number to the reservation, she haughtily informed me that it "won't make any difference" since we wouldn't earn points or receive breakfast.
The room and bathroom were both quite small. Space was tight enough that only one suitcase fit on the luggage stand; the other had to go on the floor, forcing my husband to carefully maneuver around the bed. The bed itself was just average—noticeably less comfortable than the Zurich Marriott. Additionally, the room felt far too warm for the thick comforter provided. Even with the AC set to the maximum level (3), we overheated every night and had push off the quilt at intervals during the night. It felt as though the hotel increased the temperature settings overnight. Having a top sheet or a lighter option intead of just a quilt would have helped immensely.
The bathroom layout was awkward, with the toilet positioned directly in front of the door. While the shower was a decent size, the fixed glass panel design caused water to puddle on the floor where the panel didn’t cover. The lack of an exhaust fan meant the mirrors fogged up heavily, and odors escaped straight into the bedroom. To make matters worse, a housekeeping supply cart and a dirty linen basket were parked directly outside our door (Room 407) for the entirety of our stay, which gave our stay a low-budget feel.
Because we booked using Chase Reward points (which required significantly fewer points than Marriott required), our Titanium Elite breakfast privileges were not honored. Consequently, we cannot comment on the hotel's breakfast. Instead, we bought pastries daily from Bäckerei Macchi and ate them in the lobby while using the hotel's coffee/tea station. While this worked fine, the lobby area curiously lacked napkins of any kind. For those looking for alternative breakfast options, La Vie En Rose, Melissa’s Kitchen, Mill’Feuille, and a Starbucks are all within a short walk.
A few final operational notes: the elevator is incredibly slow for a 6-story building, resulting in frequent waits. Also, if you plan to drive, note that hotel parking is 35 CHF/night and should be reserved upon booking. The hotel only controls three gated spaces; fail to secure one, and you will be hunting for public parking.
Overall, our stay was underwhelming and disappointing. Next time, we will opt for a different property, such as the lovely Hotel des Balances or The Hotel Lucerne, if we want to stay within the Marriott family.
Coppia
Data del commento: 23 lug 2026
Quaint, great location for walking but had problems.
Location was great. Beautiful decor. Staff very friendly and helpful. There was a weird smell in the bed. The walls were thin so it was very noisy. AC was either freezing or off.
Viaggiatore anonimo
Data del commento: 31 mag 2026
Periodo del soggiorno: mag 2026
Great hotel within walking distance to old town. They have a good Mexican restaurant right next door! Highly recommend.
Esplora i dintorni
Pilatusstrasse 15, Lucerna, 6002, Svizzera|0,66 km dal centro
Informazioni utili
I bambini sono i benvenuti in questo hotel
a partire da 18 anni
€ 108 (CHF100) a persona a notte
da 12 a 17 anni
€ 108 (CHF100) a persona a notte
da 3 a 11 anni
€ 65 (CHF60) a persona a notte
fino a 1 anni
Gratis
Animali domestici non ammessi
Colazione disponibile
Opzioni colazione
Colazione occidentale
Prezzo colazione
€ 38 (circa 35 CHF) a persona
Orari colazione
Dalle 06:30 alle 10:30, da lunedì a venerdì, Dalle 07:00 alle 11:00, da sabato a domenica
Siete pregati di comunicare in anticipo a Renaissance Lucerne Hotel l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione. Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. In caso di prenotazione con pagamento anticipato, in seguito alla stessa riceverete un link per effettuare il pagamento. L'hotel non accetta prenotazioni con carte di credito a valuta singola (con il solo logo UnionPay).
L’hotel accetta i seguenti metodi di pagamento:
Cash
Renaissance Lucerne Hotel: domande frequenti
Organizza il tuo viaggio a Lucerna
Sapevi che possiamo aiutarti a pianificare il resto del tuo viaggio? Ricevi offerte esclusive e tariffe vantaggiose per voli e noleggi auto.Voli
Noleggio auto a Lucerna